2411 South Broadway, Menomonie, WI 54751
For more information about senior living options: (844) 490-3973
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Jayne the Property Manager is praised for smooth, issue-free management. The apartments are nice. Maintenance staff are timely and very nice. The location is good.
The property manager at 503 Broadway is unprofessional. Derek routinely tells residents he will remove them from the apartment and speaks loudly, sometimes screaming. He charges residents $50 per hour for time spent in the apartment and takes at least $300 from their deposits. Residents should not expect to get 100% of their security deposit back; charges are withheld for various items. Deposits were withheld in specific amounts (e.g., $140 of $500, $30 for a missing plug, $75 for cleaning, $10 for vacuuming, $25 for cleaning the oven). The building constantly smells like cooking fish, and some residents smoke cigarettes. The entry PA system is down about 95% of the time, and complaints about it may incur charges to fix it. The management is awful: rude, uncaring, and fake. The leasing staff, particularly Grant, is unresponsive and rarely answers calls. Grant promised a 2-bedroom for a semester but later went back on his word. The property is not recommended to live at; there are better, cheaper places to live in Menomonie. There was a leak in the kitchen sink and cat litter on the carpet at move-in.Broadway Home in Menomonie is best suited for independent adults who prize an affordable, convenient city-center address and can tolerate uneven management and variable administrative experiences. The apartments themselves can meet practical expectations for someone who isn't seeking high-touch service or assisted living-level oversight. This community works for residents who can advocate for themselves, review lease terms carefully, and tolerate occasional lapses in communication while prioritizing reliable maintenance and a decent living environment over polish or concierge-style support.
Those who should consider alternatives are seniors or families that depend on steady, transparent management and clear, respectful leasing practices. Anyone requiring daily assistance or regular check-ins will likely be disappointed. Prospective residents sensitive to odors or smoke, or who want predictable move-in and move-out charges, should beware: the environment can carry ongoing smells and inconsistent resident experiences, and the administrative culture has shown a tendency to escalate small issues rather than resolve them calmly.
On the upside, maintenance staff are generally timely and courteous, and several residents note that the apartments themselves are reasonably nice and in a good location. A few observers credit improvements in management dynamics, including a property manager who addressed problems directly. These operational strengths matter because they translate into functional, day-to-day livability where repairs and upkeep happen without prolonged delays. For someone who can tolerate the broader management uncertainties, the core living experience remains solid enough to justify considering Broadway Home on a tight budget.
The prominent drawbacks, however, significantly undermine the overall value. The management culture has earned a reputation for being unprofessional and uncaring, with reports of loud, confrontational interactions and inconsistent courtesy. Leasing responsiveness is uneven, and some staff have been described as inaccessible or dismissive. The most consequential issues center on finances and communication: disputed or withheld security deposits, unclear charges, and poor documentation or follow-up when questions arise. In short, the administrative atmosphere can contribute more stress than reassurance, muting the appeal of otherwise adequate housing.
Financial friction compounds these concerns. Move-in conditions have been criticized, and several renters recount charges for cleaning or missing items that feel unreasonable given the transition realities. Deposits have been partially kept after move-out, and the responses to inquiries about these deductions have been poor or non-existent. The pattern of withholding and vague accounting creates a sense of risk for new residents who value straightforward, trustworthy billing. For a family evaluating options, these financial and communicative fragilities are a strong signal to proceed with caution or to prioritize communities with proven, consistent policies and better resident liaison support.
Bottom line: Broadway Home offers a practical, budget-conscious option with a decent location and responsive maintenance - but the decision hinges on tolerance for management inconsistency and potential billing disputes. It is most appropriate for independent residents who can navigate governance quirks, document everything, and are not counting on daily care or deeply proactive administrative service. For seniors or families who require dependable, respectful management, transparent pricing, and predictable leases, alternatives should be the default path. Before committing, visit with current residents, request written lease and billing terms, verify who handles leasing and disputes, and insist on a clear plan for deposits, move-out charges, and timely communication. If those conditions cannot be met, it is prudent to look elsewhere.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chippewa Valley Regional (22 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Broadway Home in Menomonie, WI is a welcoming and fully furnished assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The dining room is available for communal meals, where residents can enjoy delicious, chef-prepared meals while adhering to special dietary restrictions if needed.
The community boasts beautiful outdoor spaces such as a garden, providing an opportunity for residents to enjoy nature and relax in a peaceful environment. Housekeeping services ensure that common areas and individual living spaces are kept clean and tidy, allowing residents to focus on enjoying their time without the worry of chores.
Residents can stay connected with friends and family through the telephone and Wi-Fi/high-speed internet access provided. Additionally, move-in coordination is available to assist new residents with the transition into their new home.
The dedicated care team at Broadway Home provides assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that residents receive any necessary medical attention or treatments. Medication management is available for those who require assistance in this area.
The community takes pride in offering specialized care for individuals with diabetes by providing a diabetes diet and monitoring blood sugar levels. Meal preparation and service are provided to ensure that residents receive well-balanced meals that meet their dietary needs.
Transportation arrangement for medical appointments is available for convenience, ensuring that residents can easily attend their required healthcare visits. Scheduled daily activities provide opportunities for engagement and socialization within the community.
Broadway Home benefits from its close proximity to various amenities within the Menomonie area. There are numerous cafes, parks, pharmacies, restaurants, transportation options, places of worship nearby. For entertainment options, theaters are just a short distance away. Residents can also feel secure knowing that hospitals are conveniently located nearby in case of emergencies.
Overall, Broadway Home offers a comfortable living environment where seniors can enjoy both independence and support from a caring and attentive staff.
Broadway Home is located at 2411 South Broadway, Menomonie, WI 54751 in St. Croix County, Wisconsin
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