1114 South 11Th Street, Manitowoc, WI 54220
For more information about senior living options: (844) 490-3973
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The review claims Facebook deleted it because employees disliked what was written. It alleges the establishment does not truly care for addicts or their families, especially regarding such matters. It accuses employees' spouses of wishing relapse and death upon an addict on social media. It implies this is a tactic to keep business flowing through Marco's doors.In a Facebook review that I had poured out with honesty and frustration, I described a sense of disappointment that felt deeper than a single complaint about service. What I saw, what I felt, and what I feared all tumbled together into a narrative about how this particular establishment - and the people connected to it - seemed to view addicts and their families. The review framed my experience as more than just a bad encounter with a business; it was a red flag about how the place handles people who are navigating addiction, relapse, and the hard realities that come with seeking help or support in tough moments. The tone was raw because the stakes felt real: trust, care, and a sense that some voices are more welcomed than others.
From my vantage point, there was a clear impression that the business did not genuinely prioritize the needs or dignity of addicts and their families. It wasn't simply about the quality of a product or a service; it was about the impression that, when a person is struggling with addiction, their struggles are not treated with the seriousness, compassion, or patience that they deserve. The message I carried away was that there might be a gap between what the establishment says it believes in and how it behaves in moments that put people on edge and under scrutiny. In that gap, I sensed a pattern that felt dismissive, almost as if caring for addicts required a disclaimer rather than a response that meets people where they are.
A particularly troubling element of my account was the claim that some staff members' spouses were allegedly allowed to post messages on social media that wished relapse and death upon an addict. I'm careful with my words here, because these are claims about people connected to the business, and not verified in a court of public record. Still, in the review I described these messages as part of a broader atmosphere I perceived: a climate where hostility toward people dealing with addiction could surface in public, online spaces, and where such expressions felt not just personal but emblematic of how the establishment might tolerate - if not implicitly endorse - harsh attitudes toward vulnerable people. The impact of hearing or imagining such sentiments was profound, because it suggested to me that there was a line between tough feedback and cruel or dehumanizing treatment being normalized in connection with this place.
The effect of these impressions extended beyond any single incident. To me, they represented a pattern that undermined trust and cast a shadow over the idea that a business could be a safe, supportive place for families already bearing heavy burdens. If the people affiliated with the establishment appear to permit or overlook cruel or unsympathetic expressions about addicts, it raises uncomfortable questions about the values that guide the organization. This is not merely a personal grievance about how a complaint was handled; it's a concern about whether the environment surrounding the business is conducive to healing, accountability, and genuine care for those most at risk of harm.
Another layer of my experience involved the removal of the review itself. The sense of being silenced or sidelined when an honest critique disappears from a public space added to the hurt. It felt like a double blow: first, the original encounter that triggered the critique; second, the sense that speaking up could be punished, even if the critique was about empathy, respect, and the practical ways a business can support people in recovery. That feeling - of having one's voice thwarted - contributed to a broader impression that the establishment does not welcome candor or holds itself to higher standards of accountability.
As I reflected on what happened, I found myself wrestling with the broader question of what true care looks like in contexts like this. It's not just about whether someone can provide a service or sell a product; it's about whether a place, its leadership, and the people who work there demonstrate consistent regard for the humanity of people struggling with addiction and for their families. The impression I walked away with was that there was a fundamental misalignment between the image of support the business might project and the everyday realities that people in recovery face when they encounter it. That mismatch felt painful, because it suggested that the establishment could do better at being a source of real understanding and tangible support.
So, I hold onto a hope for greater accountability and a clearer commitment to treating addicts and their families with the care they deserve. It's not enough to offer surface-level apologies or to claim to stand for one set of values in public while another set of attitudes seems to prevail behind the scenes. What I'm calling for is acknowledgment of hurts, transparent conversations about what happened, and concrete steps to ensure that no one else leaves with the same sense of exclusion or fear. If a business wants to be seen as a place that people can trust in their most vulnerable moments, it needs to demonstrate that trust in practical, consistent ways - across all interactions, online and offline, and in every corner of its culture.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Marco Services in Manitowoc, WI is an exceptional assisted living community that provides a range of amenities and care services to meet the unique needs of our residents. Our spacious and welcoming dining room offers a comfortable environment for enjoying delicious meals, which are prepared and served by our dedicated staff. Each apartment is fully furnished, ensuring that our residents feel at ease in their new home.
Our beautiful garden and outdoor space provide opportunities for relaxation and enjoyment of nature. Housekeeping services ensure that each apartment remains clean and tidy, relieving our residents from the burden of household chores. Move-in coordination is available to assist with the transition into our community, making the process as smooth as possible.
We understand the importance of staying connected to loved ones and the wider world, which is why telephone and Wi-Fi/high-speed internet are provided throughout our community. Our caring staff is available to provide assistance with daily activities such as bathing, dressing, and transfers, promoting independence while ensuring safety.
We coordinate with healthcare providers to ensure that our residents receive the necessary medical attention and support they require. Our team is trained in diabetes management and can provide specialized diets when needed. Medication management services are available to help residents maintain their health.
Transportation arrangements are made for medical appointments, allowing our residents to easily access healthcare services. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals offer convenience and opportunities for socialization or outings.
At Marco Services in Manitowoc, WI, we believe in fostering an engaging lifestyle for our residents. Scheduled daily activities are designed to promote physical fitness, mental stimulation, creativity, and social interaction. Whether enjoying a cup of coffee at one of the nearby cafes or exploring the beautiful parks surrounding us, there are plenty of options for leisurely pursuits.
Overall, our assisted living community combines top-notch amenities with compassionate care services to create a warm and supportive environment where seniors can thrive and enjoy a fulfilling life.
Marco Services is located at 1114 South 11Th Street, Manitowoc, WI 54220 in Manitowoc County, Wisconsin
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