Comfort Keepers

Pros

• The caregivers at Comfort Keepers are sincere and dependable.
• They are thoughtful and considerate in their actions.
• The company shows mature judgment and provides indispensable services.
• The caregivers have excellent bedside care skills and also assist with homemaking tasks.
• Communication with Comfort Keepers is enjoyable and they have a good understanding of family problems and household issues.
• The caregivers are well trained, knowledgeable, and show compassion towards the clients.
• The overall quality of service provided by Comfort Keepers is very good.
• The agency is reliable, communicates effectively, and the office staff is confident in providing answers to inquiries.
• A Comfort Keeper caregiver treated a client's mother like her own, leading to high satisfaction with the company's services.
• Comfort Keepers was a godsend for a family who needed assistance caring for their father but didn't want him to go to a nursing home.

Cons

• The experience with this agency was very bad. Caregivers often didn't show up or call, and the company didn't seem to care about the lack of dependability.
• There were major issues with this service, including a $20,000 silver set disappearing during their time of caregiving.
• The agency may have been covering up signs of the loved one's declining health to prevent them from being placed in an assisted living community.
• Some caregivers from this agency did not show up or call, making it impossible to know when or if they would receive assistance.
• The overall experience with this service was not good, as there were concerns about the dependability and reliability of the caregivers.

Review

Comfort Keepers is a highly recommended home care agency in the area, known for their sincerity and dependability. Clients appreciate that the caregivers are able to make reasonable decisions and recommendations, showing thoughtfulness and consideration in their actions. From providing bedside care to handling household tasks like meal preparation, the caregivers at Comfort Keepers offer indispensable services that greatly benefit clients and their families.

One client particularly praises the company's mature judgments and excellent communication over the years. They mention that when issues arise, Comfort Keepers' caregivers demonstrate a good sense of problem-solving and display intelligent insight into family problems and household matters. This level of understanding and involvement instills confidence in clients, who rely on Comfort Keepers for assistance.

Another client expresses gratitude for all the services provided by Comfort Keepers. The caregivers consistently show up on time, are well-trained, and knowledgeable when asked questions. Their compassion is evident through active listening, making clients feel seen and heard. Overall, this client finds the quality of service to be very good and appreciates the agency's effectiveness in communication.

However, not all experiences with Comfort Keepers have been positive. One individual had a bad experience where caregivers failed to show up or provide any notice of their absence. The lack of dependability left this individual feeling frustrated and disappointed with the agency's disregard for such issues.

On the other hand, there are others who have experienced life-changing benefits from Comfort Keepers' services. A grateful family recounts how they were at their wits' end caring for their father until Comfort Keepers came into their lives as a godsend. The agency allowed them to maintain balance between providing care for their father while still being able to carry on with their own lives.

In contrast to this positive feedback, another reviewer shares a troubling experience where a valuable silver set worth $20,000 went missing during their time using Comfort Keeper's services. While it cannot be proven that the caregiver was responsible, suspicions arise due to a limited list of suspects. Furthermore, there are concerns about the agency potentially covering up signs of the loved one's declining health to prolong their service engagement.

In summary, Comfort Keepers has garnered a positive reputation overall for their sincere and dependable caregivers who provide indispensable services. Clients appreciate their ability to make reasoned decisions, offer thoughtful recommendations, and excel in bedside care. The agency is praised for its mature judgments, excellent communication, and compassionate approach. However, some negative experiences highlight issues of unreliability and potential misconduct. Despite these incidents, many individuals have found Comfort Keepers to be a true blessing during difficult times.

This part of Madison, Wisconsin offers a range of amenities and conveniences that may appeal to seniors considering the area for living. With multiple theaters, restaurants, pharmacies, cafes, and parks within a few miles radius, there are plenty of options for entertainment, dining, and outdoor activities. The presence of various healthcare providers such as physicians clinics and pharmacies ensures easy access to medical services. Additionally, the proximity to hospitals provides peace of mind in case of emergencies. The diverse selection of places of worship caters to different spiritual needs, while the abundance of parks offers opportunities for leisurely strolls or picnics. Overall, this area provides a well-rounded environment with essential services and recreational options for seniors looking to settle down in Madison.

Theaters

• AMC Fitchburg 18 (0.4 miles)
• Point Cinema Madison, Wi (3.7 miles)

Physicians

• Advanced Madison Eye Care (0.4 miles)
• U W Health Physicians & Clinic (2.2 miles)
• UW Health Odana Atrium Clinic (2.4 miles)
• Newstart, Outpatient Services (2.4 miles)
• UW Health Fitchburg Clinic (2.5 miles)
• Madison Oral Surgery & Dental Implants (2.5 miles)
• Westside Family Pet Clinic (2.6 miles)

Restaurants

• The Flying Hound Alehouse (0.5 miles)
• Ten Pin Alley (0.7 miles)
• Hop Haus Brewing Company (1.1 miles)
• Noodles & Company (2.2 miles)
• Vintage Brewing Co. (2.4 miles)
• Bonfyre American Grille (2.9 miles)
• Arby's (2.9 miles)

Places of Worship

• Heritage Congregational Church (1 miles)
• West Madison Bible Church (3 miles)
• Good Shepherd Lutheran Church (4.1 miles)

Pharmacies

• Walgreens (1.1 miles)
• Walgreens (1.3 miles)
• Walgreens (2.4 miles)
• Walgreens (2.5 miles)
• Fitchburg Family Pharmacy (2.8 miles)
• Walmart Pharmacy (3 miles)
• CVS Pharmacy (3.3 miles)

Parks

• Pilgrim Park (1.3 miles)
• Blue Mound State Park (1.4 miles)
• McKee Farms Park (2.1 miles)
• Oak Park Heights Park (2.5 miles)
• Flagstone Park (3 miles)
• Veterans Park (3.5 miles)
• Haen Family Park (4 miles)

Hospitals

• Cell Line Genetics (2.8 miles)

Cafes

• Starbucks (3.3 miles)
• Moka (4.3 miles)
• Panera Bread (4.3 miles)
• The Heights (4.4 miles)