4301 Cilantro Lane, Kaukauna, WI 54130
For more information about senior living options: (844) 490-3973
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Over a period of touring various assisted living options in the Fox Valley area, one community stood out for a family that was meticulously documenting every aspect of the search. The Landings Of Kaukauna earned high marks for how it aligned with a long list of priorities: genuine care, thorough cleanliness, appropriately sized rooms, friendly and helpful staff, fair and comparable pricing, clear information, appetizing meals, up-to-date safety and equipment, well-maintained buildings, and a robust slate of daily activities. The overall impression from multiple visits was that the staff and the environment supported a high quality of life for residents, and the family repeatedly noted that they felt they would be in good hands there.
The consensus from many observers was a consistent sense of warmth and professionalism. Staff members were described as very nice and pleasant to work with, and the facility as clean and welcoming. The people who lived there appeared to be well cared for, with attentive staff who listened to questions and provided answers with professionalism. Specific staff members were frequently highlighted: Diane, who greeted visitors with positive energy at the door; Sophia, the activities coordinator, who consistently greeted Cindy and encouraged participation in activities; and Jesse in maintenance, who helped move furniture and handle disposal. In these narratives, it was evident that the daily experience was shaped by staff who treated residents with respect and by a leadership team that aimed to foster a family-like atmosphere where residents and their families felt comfortable visiting at any time.
For families and residents who valued memory care, the Landings reportedly delivered meaningful, activity-rich programming. One account emphasized a mother in memory care who had thrived for nearly three years, noting not only the staff's dedication and consistency in the face of dementia but also the ability of the community to maintain a sense of joy and normalcy through crafts, bingo, exercise classes, visits from a minister, outdoor time when possible, and themed meals - framed by a facility that was clean and staffed by upbeat, engaged employees. The theater room was cited as a definite bonus, and the overall environment was described as home-like and supportive, with activities designed to sustain mood and well-being.
Beyond individual staff praise, several reviews spoke to the broader appeal of the setting and its social fabric. The common areas were designed to foster interaction, making it easy for residents to gather and enjoy each other's company and the presence of families. A service professional working with many families also affirmed the positive reputation of the Landings, noting the strong care and the importance of presenting the facility well to prospective residents and their loved ones. The general tone from these accounts was one of trust in the quality of care and in the people who delivered it, with particular emphasis on cleanliness, resident engagement, and the lively, welcoming atmosphere.
Yet the mood within the Landings was not uniformly unblemished. A strongly worded critique warned prospective guests to "not trust yourself or your family members to this facility" - especially in memory care. The reviewer alleged that the Landings did not honor certain agreements signed by residents or power of attorney, failed to protect property or well-being, and did not provide necessary incident reports or accessible documentation after falls or hospital visits. In this account, the corporate feedback channels were described as unresponsive: a non-working 800-number, an unresponsive long-distance line, and no replies to voicemails or emails. The critique painted a picture of disengagement from leadership in moments when families most needed clarity and accountability.
Other criticisms focused on physical upkeep and external appearances. Several reviewers called for improvements to the exterior grounds, citing weeds growing among buildings, junk stored between structures, unfinished landscaping, air conditioning units that were not on level ground and appeared at risk of tipping, and cigarette butts scattered around the property. These observations suggested that, while the internal environment and daily care could be excellent, the external presentation and ongoing grounds maintenance were lacking in certain respects, which could influence a visitor's overall impression and sense of safety.
Even within the positive community narratives, there were concerns about staff training and safety practices. One account highlighted worries about how lifts are used, noting misuse or insufficient training with lifting equipment. There were references to response times to call lights, perceived under-staffing, and a suggestion that some staff - including dietary aides - had to multitask beyond their training. Claims about discriminatory behavior toward a staff member's pregnancy and broader concerns about staff morale and attentiveness underscored that not all experiences were uniformly favorable and that inconsistencies in training and supervision could affect resident well-being.
Nevertheless, a number of residents and families described deeply meaningful, uplifting interactions with the Landings' team. A resident who had been there for over two years spoke vividly about mornings spent in the dining area, playing checkers with the activities staff over coffee, sharing laughs, stories, and social connections. Another comment noted how the staff had become like a second family, with relationships that extended to the residents themselves and even to their visiting families. Personal anecdotes included praise for compassionate end-of-life care for a resident who had entered hospice, with many residents and staff offering support and companionship that helped the individual feel valued and connected during a difficult time.
In the end, The Landings Of Kaukauna presented a complex mosaic of experiences. The facility was widely admired for its attentive staff, welcoming atmosphere, clean living spaces, and robust activity programming, with families frequently expressing confidence in the care their loved ones received. At the same time, there were substantial, specific concerns about management responsiveness, transparency in memory care and incident reporting, exterior maintenance, and certain staff training and behavior issues. For anyone evaluating this community, the breadth of perspectives underscores the importance of visiting personally, asking direct questions about incident reporting and care protocols, and seeking updated information about external maintenance and leadership responsiveness before making a decision.
Cilantro Adult Family Home in Kaukauna, WI is an inviting and comfortable board and care home that provides exceptional care for seniors. Our fully furnished home offers a warm and homelike environment where residents can enjoy their golden years with peace of mind.
At Cilantro Adult Family Home, we understand the importance of maintaining a high quality of life, which is why our dedicated staff provides personalized assistance with activities of daily living. From bathing and dressing to transfers and medication management, our caregivers are trained to meet each resident's unique needs.
Our community offers a range of amenities to enhance the lives of our residents. A beautiful dining room allows residents to enjoy delicious meals while socializing with peers. Additionally, housekeeping services ensure that the living space remains clean and comfortable for our residents.
For those who love spending time outdoors, our community boasts an outdoor space where residents can relax and soak up some sun. Access to Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with loved ones and explore their interests online.
We understand the importance of proper nutrition, which is why we accommodate special dietary restrictions and offer a diabetes diet for those who need it. Our caring staff also takes care of meal preparation and service for all residents.
Transportation arrangements, both for medical appointments and regular outings, are provided by our community. We aim to make sure that residents have easy access to nearby medical facilities with 7 physicians located nearby. Furthermore, there are 3 places of worship nearby for those who desire spiritual fulfillment.
Residents can engage in scheduled daily activities to stay socially active and mentally stimulated. With 2 cafes, 10 parks, 8 pharmacies, 22 restaurants, and 1 theater nearby, there are plenty of opportunities for entertainment and leisure just a short distance away from our community.
At Cilantro Adult Family Home in Kaukauna, WI, we strive to create a nurturing environment where residents can feel at home while receiving the care and support they need.
Cilantro Adult Family Home is located at 4301 Cilantro Lane, Kaukauna, WI 54130 in Outagamie County, Wisconsin
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