Cilantro Adult Family Home

4301 Cilantro Lane, Kaukauna, WI 54130

For more information about senior living options: (844) 490-3973

3.7 from 38 reviews
5 stars
25
4 stars
0
3 stars
1
2 stars
2
1 stars
10

Assisted Living Board and Care Home

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    Overall Review of Cilantro Adult Family Home

    Pros

    • pro The Landings Of Kaukauna offers care that helps residents maintain a high quality of life.
    • pro The staff are very nice and pleasant to work with.
    • pro The facilities and living areas are clean and well maintained.
    • pro Residents are well cared for.
    • pro From day one, visitors feel welcomed and treated like family.
    • pro The staff are amazing and consistently greet visitors with smiles.
    • pro Sophia, the activities coordinator, is always present with a smile and encourages participation.
    • pro Maintenance staff provide helpful support with moving furniture and disposal.
    • pro Families feel comfortable knowing residents are well cared for and visits are welcome at any time.
    • pro The facility and staff are amazing to work with, providing care to residents.
    • pro Partners value the quality and care The Landings provides for families and residents.
    • pro The facility is very clean and welcoming, and trusted for loved ones.
    • pro The atmosphere is warm and welcoming, with attentive staff who make residents feel like family.
    • pro The common areas are inviting and foster social interaction.
    • pro Entertainment and monthly themed dinners improve residents' mood and well-being.
    • pro The staff go above and beyond to help residents feel loved.
    • pro It is one of the best assisted living facilities in the area.

    Cons

    • pro The facility does not intend to follow their part of the agreement and does not watch out for residents' property or wellbeing.
    • pro They kept a family member's property in public rooms and did not return it.
    • pro The executive director and other top employees did not reply to feedback, and in some cases did not file or provide incident reports after falls.
    • pro The parent company Meridian's contact numbers do not work and the corporation does not reply to voicemails or emails.
    • pro The outside grounds look terrible, with weeds, junk stored between buildings, unfinished landscaping, air conditioning units not on level ground and tipping over, and cigarette butts scattered around.
    • pro The care was disappointing, with food described as mostly processed or frozen and resistance to residents growing fresh vegetables due to soil contamination concerns.
    • pro A granddaughter reported pregnancy discrimination, poor staff training (including improper use of lifts), bugs in the facility, staff distracted on their phones, ignored call lights, and chronic short staffing with undertrained aides.

    Review

    Over a period of touring various assisted living options in the Fox Valley area, one community stood out for a family that was meticulously documenting every aspect of the search. The Landings Of Kaukauna earned high marks for how it aligned with a long list of priorities: genuine care, thorough cleanliness, appropriately sized rooms, friendly and helpful staff, fair and comparable pricing, clear information, appetizing meals, up-to-date safety and equipment, well-maintained buildings, and a robust slate of daily activities. The overall impression from multiple visits was that the staff and the environment supported a high quality of life for residents, and the family repeatedly noted that they felt they would be in good hands there.

    The consensus from many observers was a consistent sense of warmth and professionalism. Staff members were described as very nice and pleasant to work with, and the facility as clean and welcoming. The people who lived there appeared to be well cared for, with attentive staff who listened to questions and provided answers with professionalism. Specific staff members were frequently highlighted: Diane, who greeted visitors with positive energy at the door; Sophia, the activities coordinator, who consistently greeted Cindy and encouraged participation in activities; and Jesse in maintenance, who helped move furniture and handle disposal. In these narratives, it was evident that the daily experience was shaped by staff who treated residents with respect and by a leadership team that aimed to foster a family-like atmosphere where residents and their families felt comfortable visiting at any time.

    For families and residents who valued memory care, the Landings reportedly delivered meaningful, activity-rich programming. One account emphasized a mother in memory care who had thrived for nearly three years, noting not only the staff's dedication and consistency in the face of dementia but also the ability of the community to maintain a sense of joy and normalcy through crafts, bingo, exercise classes, visits from a minister, outdoor time when possible, and themed meals - framed by a facility that was clean and staffed by upbeat, engaged employees. The theater room was cited as a definite bonus, and the overall environment was described as home-like and supportive, with activities designed to sustain mood and well-being.

    Beyond individual staff praise, several reviews spoke to the broader appeal of the setting and its social fabric. The common areas were designed to foster interaction, making it easy for residents to gather and enjoy each other's company and the presence of families. A service professional working with many families also affirmed the positive reputation of the Landings, noting the strong care and the importance of presenting the facility well to prospective residents and their loved ones. The general tone from these accounts was one of trust in the quality of care and in the people who delivered it, with particular emphasis on cleanliness, resident engagement, and the lively, welcoming atmosphere.

    Yet the mood within the Landings was not uniformly unblemished. A strongly worded critique warned prospective guests to "not trust yourself or your family members to this facility" - especially in memory care. The reviewer alleged that the Landings did not honor certain agreements signed by residents or power of attorney, failed to protect property or well-being, and did not provide necessary incident reports or accessible documentation after falls or hospital visits. In this account, the corporate feedback channels were described as unresponsive: a non-working 800-number, an unresponsive long-distance line, and no replies to voicemails or emails. The critique painted a picture of disengagement from leadership in moments when families most needed clarity and accountability.

    Other criticisms focused on physical upkeep and external appearances. Several reviewers called for improvements to the exterior grounds, citing weeds growing among buildings, junk stored between structures, unfinished landscaping, air conditioning units that were not on level ground and appeared at risk of tipping, and cigarette butts scattered around the property. These observations suggested that, while the internal environment and daily care could be excellent, the external presentation and ongoing grounds maintenance were lacking in certain respects, which could influence a visitor's overall impression and sense of safety.

    Even within the positive community narratives, there were concerns about staff training and safety practices. One account highlighted worries about how lifts are used, noting misuse or insufficient training with lifting equipment. There were references to response times to call lights, perceived under-staffing, and a suggestion that some staff - including dietary aides - had to multitask beyond their training. Claims about discriminatory behavior toward a staff member's pregnancy and broader concerns about staff morale and attentiveness underscored that not all experiences were uniformly favorable and that inconsistencies in training and supervision could affect resident well-being.

    Nevertheless, a number of residents and families described deeply meaningful, uplifting interactions with the Landings' team. A resident who had been there for over two years spoke vividly about mornings spent in the dining area, playing checkers with the activities staff over coffee, sharing laughs, stories, and social connections. Another comment noted how the staff had become like a second family, with relationships that extended to the residents themselves and even to their visiting families. Personal anecdotes included praise for compassionate end-of-life care for a resident who had entered hospice, with many residents and staff offering support and companionship that helped the individual feel valued and connected during a difficult time.

    In the end, The Landings Of Kaukauna presented a complex mosaic of experiences. The facility was widely admired for its attentive staff, welcoming atmosphere, clean living spaces, and robust activity programming, with families frequently expressing confidence in the care their loved ones received. At the same time, there were substantial, specific concerns about management responsiveness, transparency in memory care and incident reporting, exterior maintenance, and certain staff training and behavior issues. For anyone evaluating this community, the breadth of perspectives underscores the importance of visiting personally, asking direct questions about incident reporting and care protocols, and seeking updated information about external maintenance and leadership responsiveness before making a decision.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Outagamie County Regional (12 miles away) Outagamie County Regional (12 miles away)
    • Austin Straubel International (18 miles away) Austin Straubel International (18 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Cilantro Adult Family Home in Kaukauna, WI is an inviting and comfortable board and care home that provides exceptional care for seniors. Our fully furnished home offers a warm and homelike environment where residents can enjoy their golden years with peace of mind.

    At Cilantro Adult Family Home, we understand the importance of maintaining a high quality of life, which is why our dedicated staff provides personalized assistance with activities of daily living. From bathing and dressing to transfers and medication management, our caregivers are trained to meet each resident's unique needs.

    Our community offers a range of amenities to enhance the lives of our residents. A beautiful dining room allows residents to enjoy delicious meals while socializing with peers. Additionally, housekeeping services ensure that the living space remains clean and comfortable for our residents.

    For those who love spending time outdoors, our community boasts an outdoor space where residents can relax and soak up some sun. Access to Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with loved ones and explore their interests online.

    We understand the importance of proper nutrition, which is why we accommodate special dietary restrictions and offer a diabetes diet for those who need it. Our caring staff also takes care of meal preparation and service for all residents.

    Transportation arrangements, both for medical appointments and regular outings, are provided by our community. We aim to make sure that residents have easy access to nearby medical facilities with 7 physicians located nearby. Furthermore, there are 3 places of worship nearby for those who desire spiritual fulfillment.

    Residents can engage in scheduled daily activities to stay socially active and mentally stimulated. With 2 cafes, 10 parks, 8 pharmacies, 22 restaurants, and 1 theater nearby, there are plenty of opportunities for entertainment and leisure just a short distance away from our community.

    At Cilantro Adult Family Home in Kaukauna, WI, we strive to create a nurturing environment where residents can feel at home while receiving the care and support they need.

    Nearby Places of Interest

    Pharmacies

    • Aurora Pharmacy (0.9 miles)
    • Walgreens (1.1 miles)
    • Walgreens (2.9 miles)
    • Walmart Pharmacy (3.4 miles)
    • Theda Care Fast Care (3.5 miles)
    • Smith Pharmacy (3.5 miles)
    • Walgreens (3.8 miles)

    Restaurants

    • Pagoni's Pizza (1.1 miles)
    • Taco John's (1.1 miles)
    • Lox Club (1.8 miles)
    • Mohnen's Darboy Family Restaurant (2 miles)
    • Club Ritz (2 miles)
    • Kamps Bar (2.4 miles)
    • Hollander's (2.8 miles)

    Physicians

    • Kaukauna Clinic (1.7 miles)
    • Dr Ebben (2 miles)
    • Valley Periodontics (3.2 miles)
    • Surgery Center Association of Wisconsin (3.5 miles)
    • RAYUS Radiology (3.5 miles)
    • Valley Eye Associates (3.8 miles)
    • Affinity - Patriot Drive Clinic (3.9 miles)

    Parks

    • Horseshoe Park (1.8 miles)
    • La Follette Park (2.3 miles)
    • Heesakker Park (2.3 miles)
    • Doyle Park (2.5 miles)
    • Riverside Park (2.6 miles)
    • Darboy Community Park (2.7 miles)
    • Legion Park (3.3 miles)

    Places of Worship

    • Immanuel United Church of Christ (2.1 miles)
    • Holy Spirit Church (2.9 miles)
    • St Bernadette (4.3 miles)
    • Christ The King Lutheran Church ELCA (5.1 miles)

    Cafes

    • Seth's Coffee & Bake Shop (2.9 miles)
    • Panera Bread (3.2 miles)

    Theaters

    • Valley Grand Cinema Appleton, Wi (3.1 miles)

    Hospitals

    • Martha Siekman Cancer Center (5.9 miles)
    • Icu (5.9 miles)
    • Appleton Medical Center (6 miles)
    • St Elizabeth Hospital (6 miles)
    • St Elizabeth Hospital Auxiliary (6 miles)

    Frequently Asked Questions

    Where is Cilantro Adult Family Home?

    Nearby Communities

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