112 Harris Way, Hortonville, WI 54944
For more information about senior living options: (866) 208-4318
Care Partners Hortonville Costs & Pricing
At Care Partners Hortonville, the monthly cost for a studio room is set at $5,400, reflecting the premium services and personalized care offered in this supportive environment. In comparison, the average monthly cost for similar accommodations in Outagamie County stands at $4,320, while the statewide average across Wisconsin is even lower at $3,999. While Care Partners Hortonville may be priced above both local and state averages, it strives to provide an enhanced quality of life through dedicated staff attention and a range of amenities tailored to meet the unique needs of its residents. This investment speaks to the commitment to maintaining a higher standard of care that sets Care Partners Hortonville apart from other options available in the region.
| Floor plans | Care Partners Hortonville | Outagamie County | Wisconsin |
|---|---|---|---|
| Studio | $5,400 | $4,320 | $3,999 |
Overall Review of Care Partners Hortonville
Pros
The memory care units are spacious.- Residents seemed engaged and had a good time during group activities.
- They would recommend Care Partners Hortonville to others.
- The staff are absolutely amazing.
- The facility is very clean.
- The workers are caring about residents' wellbeing.
- The residents seem genuinely happy and are in good hands.
- The administrator goes above and beyond for residents.
- The dining room serves good food.
- The staff treat residents like family.
- The setting is appealing, quiet and peaceful.
- The Activity Director is attuned to individual needs and abilities.
Cons
The facility is described as absolutely disgusting, with staff often on their phones, making it hard to contact loved ones.- It is alleged that the facility does not care about the well-being of staff and residents, especially during the pandemic, with residents contracting COVID and PPE shortages.
- There are claims that there is little staff on-site and that COVID-positive staff continued to work, leaving non-COVID residents inadequately cared for.
- The reviewer would never send their mother there and would not recommend the facility to others.
- The appointment and front-desk experience is criticized for poor communication and lack of timely information.
- The facility is not very active and is only half full, giving a negative impression of engagement and vitality.
Review
Care Partners Hortonville in Hortonville, Wisconsin is best suited for families seeking a warm, resident-first memory care environment where the culture feels like a close-knit, caregiving family. The community tends to shine with dementia care that emphasizes patience, individualized attention, and a home-like atmosphere. Residents here benefit from a spacious memory care setting, a clean environment, and staff who repeatedly earn praise for kindness and responsiveness. For families prioritizing a strong on-site care ethic, attentive aides, and a dining-and-activities program that feels personal, this is a compelling option.
That said, certain realities make alternatives worth considering for some families. Those who demand unwavering leadership visibility, consistent, proactive family communication, and a blueprint for daily operations that feels flawless may want to explore other communities. The spectrum of reviews includes accounts of staff who are described as dedicated and loving, but also reports highlighting leadership turnover, uneven on-floor leadership, and lapses in communication at times. If a seamless, always-on leadership presence and a transparent, problem-free family experience are nonnegotiables, it’s prudent to compare options before deciding.
The strongest positives here, staff devotion, a genuinely clean facility, and a director who goes the extra mile, do meaningful work in offsetting the most common care concerns. Families repeatedly praise the caregivers’ patience, the way staff greet residents with warmth, and the sense that residents are treated like family. The memory care team is described as respectful, attentive to dementia needs, and capable of delivering care with kindness and competence. A thoughtful activity program, led by an engaged activities director, helps residents feel included and valued, while dining is frequently singled out as pleasant and well-prepared. In short, the day-to-day care and the human touch provide a solid foundation that can make up for occasional administrative gaps.
However, the cons are not trivial. Some reviews recount experiences that feel mismanaged or poorly coordinated, with concerns about leadership presence on the floor and about communication with families. There are mentions of appointments or inquiries that were not handled as smoothly as expected, and at least one account describes periods when staff appeared overwhelmed or distracted. In a memory care setting, where daily routines, safety checks, and timely response to triggers matter greatly, on-floor leadership and reliable communication become critical. These gaps do not negate the care quality, but they do shift the calculus for families who need a rock-solid, consistently executed operations plan.
Despite the drawbacks, the meaningful pros can still outweigh the cons for many families, particularly those who value a genuinely caring crew and a memory care program with personality and depth. The positive voices emphasize not only competent clinical care but also the emotional warmth that helps residents feel at home. When leadership steps in, whether through the administrator or the director, there is a clear sense of a responsive team rallying around residents. For families who want a community where caregivers are willing to roll up sleeves and staff members are seen as part of a larger, supportive unit, Hortonville offers that reliable, person-centered core.
Families weighing alternatives should ask hard questions up front. How stable is the leadership team over the last 12–24 months? What is the actual on-floor coverage during peak hours? How are family updates handled, and how quickly are concerns addressed? What are the memory care activity schedules like, and how are activities tailored to individual abilities? What is the staffing ratio on the Dementia/Memory Care unit, and how is that maintained across shifts? These inquiries will separate the genuinely strong teams from those that merely sound good on paper.
Bottom line: Care Partners Hortonville presents a credible, caring option for memory care with a strong emphasis on person-centered interactions, family warmth, and practical day-to-day support. It is well worth a careful visit for families who value a homey environment, attentive caregivers, and a director-led culture that clearly puts residents first. For those who cannot compromise on consistent leadership visibility, flawless family communication, and relentlessly steady floor coverage, it pays to compare other communities with a sharper, more tightly run operations model before deciding. A tour, direct conversations with front-line staff, and a candid discussion of staffing and activities will reveal whether this community fits the specific needs and expectations of the loved one seeking care.
56 resident community capacity
Assisted Living
Memory Care
Cats allowed
Activities on-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Outagamie County Regional (8 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Art classes
Concierge services
Cooking classes
Day trips and outings
Educational speakers / life long learning
Happy hour
Karaoke
Live dance or theater performances
Live musical performances
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