Care Partners Hortonville

Pros

• Residents at Care Partners Hortonville are genuinely happy and feel well cared for by the dedicated staff, who prioritize their needs and well-being.
• The facility features spacious memory care units that provide residents with a comfortable living environment.
• Staff members greet residents with warm smiles and show kindness, patience, and expertise in caring for those with dementia.
• The Activity Director is attuned to individual resident needs and abilities, fostering a positive and engaging atmosphere.
• The dining experience at Care Partners is enjoyable, with good food that residents appreciate.
• The director is personable and goes the extra mile to ensure residents receive exceptional care.
• Many reviewers express their confidence in placing their loved ones at Care Partners Hortonville due to the quality of care provided by the team.

Cons

• The potential resident had a disappointing experience during their visit, as they felt ignored by the staff when they were told that the coordinator did not have time to talk to them, despite having an appointment.
• The facility's leadership seemed ineffective since the receptionist was unable to provide the necessary information and required another appointment instead of accommodating the visitors.
• The reviewer felt frustrated that no one informed them in advance about the coordinator's unavailability, leading to a wasted trip of 1.5 hours.
• The new facility appeared underwhelming due to its half-full status and lack of activity during their visit.
• Overall impressions were overshadowed by management shortcomings, with concerns regarding the leadership and organization of the facility.

Review

Care Partners in Hortonville has garnered a mix of reviews that highlight the strengths and weaknesses of its memory care facility. Many reviewers commend the spacious living units designed to accommodate residents comfortably, allowing enough space for personal belongings as well as necessary furniture like beds, chairs, and dining areas. The generous dimensions of these units seem to contribute positively to the overall ambiance, giving residents a sense of dignity and independence within their living spaces.

Value for money received a strong endorsement from some reviewers who rated it a 5 out of 5, which aligns with the sentiment expressed by an assistant administrator at Care Partners. This administrator stressed how the team consistently prioritizes resident satisfaction and well-being, often stepping in to provide direct care when needed. According to them, this team-oriented approach fosters an environment where residents feel genuinely cared for. The fact that even family members would feel comfortable placing their loved ones in this facility adds weight to these positive claims.

Activities play an essential role in memory care facilities, and Care Partners seems to be on the right track according to some reviews. While one reviewer noted that their family member did not participate in activities due to varying levels of engagement with dementia, they observed other residents enjoying group activities that seemed enriching and engaging. A solid rating of 4 was given for the activity program based on observations made during visits. The Activity Director was specifically praised for her ability to cater to individual needs while providing opportunities for social interaction among residents.

Contrastingly, one review highlighted a significant concern regarding customer service during an initial visit attempt. Despite setting up an appointment ahead of time, the prospective resident’s family found themselves feeling undervalued when they arrived only to be told that no one had time to speak with them about pricing or additional questions they had about potential admission. This negative experience left them unwilling to recommend Care Partners or consider it as a suitable option for their loved one’s care needs. Such experiences highlight crucial gaps in communication and customer service that need addressing within any care facility.

An attractive aspect of Care Partners is its commitment by staff members who create bonds with residents seemingly akin to family interactions. Numerous testimonials reflect the warmth and friendliness delivered by caregivers who greet each resident with kindness and respect—a vital element in memory care settings where familiarity can help alleviate anxiety stemming from confusion or cognitive decline related issues like dementia or Alzheimer’s disease.

Finally, although some reviewers noted that Care Partners is still somewhat new and may not have many residents yet at full capacity—thus perhaps limiting some activity options—the tranquil setting near Hortonville is significantly appealing. It offers a peaceful atmosphere conducive both for relaxation and routine activities which can enhance quality of life for those suffering from memory-related ailments. Those contemplating transitioning their loved ones into memory care are encouraged by reviewers not just based solely on facility infrastructure but also on aspects related to staff engagement and emotional support provided throughout this challenging journey.

In conclusion, while there are commendable qualities associated with Care Partners in Hortonville—like spacious living arrangements and notably dedicated staff—they must also rectify lapses regarding customer service experiences reported by prospective families looking into admission options. Balancing these elements will be crucial as they strive toward establishing themselves as a preeminent choice in memory care services within their community.

This area of Hortonville, Wisconsin offers a variety of amenities and services that cater to senior living. With several parks nearby such as Otto Miller Park and Mosquito Hill Nature Center, residents can enjoy outdoor activities and nature walks. In terms of religious services, there are multiple places of worship including Ss Peter & Paul Elementary School and Most Precious Blood Catholic Church. The proximity to restaurants like Otter Creek Sports Bar & Grill and healthcare facilities such as Valley Family Medicine and New London Hospital ensures convenient access to dining options and medical care. Additionally, the presence of pharmacies like Jernegan's Health Mart and transportation options like U-Haul make daily errands easily manageable. Overall, this neighborhood provides a comfortable and convenient environment for seniors looking to settle down in Hortonville.

Parks

• Otto Miller Park (0.2 miles)
• Daufen Park (5.4 miles)
• New London Dog Park (6.5 miles)
• Mosquito Hill Nature center (6.5 miles)
• Greenville Lions Park (6.5 miles)
• Hatten Park (6.6 miles)

Places of Worship

• Ss Peter & Paul Elementary School (0.5 miles)
• Medina Wedding Chapel (4.9 miles)
• Wels (5.9 miles)
• First Congregational United (6 miles)
• Most Precious Blood Catholic Church (6 miles)
• Episcopal Diocese Fond D LC (6.6 miles)
• St Denis Parish Hall (7.4 miles)

Restaurants

• Otter Creek Sports Bar & Grill (0.6 miles)
• Hardtails Saloon (0.6 miles)
• Black Otter Supper Club (0.9 miles)
• Charlie's Drive-In (1 miles)
• Field & Fire (5.1 miles)
• Subway (5.4 miles)
• Hilby's Sports Bar and Restaurant (6.2 miles)

Physicians

• Valley Family Medicine (5.5 miles)
• ThedaCare Orthopedic Care (5.6 miles)
• Affinity Medical Group (5.6 miles)
• Integrity Medical Group (6.9 miles)
• Dermatology Associates of Wisconsin, S.C. (7 miles)
• Partridge Dr House (7.4 miles)
• Sport Medicine Center SC (8.8 miles)

Hospitals

• New London Family Medical Center (5.6 miles)
• New London Hospital (5.6 miles)
• Valley Thermography (10.5 miles)

Pharmacies

• Jernegan's Health Mart (5.6 miles)
• Walgreens (6.8 miles)
• Walmart Pharmacy (7.1 miles)
• Omnicare (7.7 miles)
• Walgreens (9.1 miles)
• CVS Pharmacy (9.6 miles)
• Pick 'n Save Pharmacy (10.5 miles)

Transportation

• U-Haul (6.1 miles)
• U-Haul Neighborhood Dealer (6.1 miles)
• U-Haul Neighborhood Dealer (6.8 miles)
• Appleton International Airport (ATW) (8.3 miles)
• Atw Bagage Claim (8.3 miles)
• Platinum Flight Center (8.6 miles)

Cafes

• Starbucks (9.4 miles)
• Starbucks (10.4 miles)

Theaters

• Hollywood Cinema Appleton, Wi (10 miles)