Talk to an advisor (866) 208-4318

Heritage Lake Country in Hartland, WI

Heritage Lake Country is an assisted living and memory care community in Hartland, WI.

Information last verified:

Heritage Lake Country in Hartland, WI

Save

  • Interior

    A modern theater room with comfortable seating and a large screen.

  • Outdoors

    Two women engaged in gardening, tending to plants outdoors.

  • Decor

    A cozy living room with a brown sofa, decorative cushions, and a glass coffee table featuring a blue bowl with ornamental balls. A colorful painting and lamp enhance the warm ambiance.

  • Living Room

    A cozy living room with a brown sofa, colorful cushions, and a floral painting on the wall.

  • Building

    A modern building with a driveway entrance and a fountain under a partly cloudy sky.

  • Bedroom

    A cozy bedroom with a neatly arranged bed, decorative pillows, and a bedside table featuring a lamp and flowers.

  • Windows

    An indoor swimming pool with bright natural light streaming through the windows, featuring a pool lift for accessibility.

  • Dining

    A well-lit dining area with neatly arranged tables and chairs, featuring wood flooring and elegant lighting.

  • Landscaping

    A serene patio setting with a stone fire pit and metal chairs, surrounded by lush greenery.

  • Kitchen

    A modern kitchen interior featuring wooden cabinets and an island counter with bar stools.

  • Artwork

    A cozy living room with a central stone fireplace and modern furnishings.

  • Floor Plan

    Blueprint of a compact apartment floor plan with labeled rooms.

  • Outdoor

    A rooftop patio with tables, chairs, and green umbrellas under a pergola overlooking lush greenery.

  • Patio

    An outdoor patio area with tables, chairs, and green umbrellas in front of a building.

2975 Village Square Drive, Hartland, WI 53029

For more information about senior living options: (866) 208-4318

3.5 from 53 reviews
5 stars
20
4 stars
13
3 stars
3
2 stars
8
1 stars
9

Heritage Lake Country Costs & Pricing

Heritage Lake Country offers competitive pricing for its accommodations when compared to both Waukesha County and the broader Wisconsin market. For a one-bedroom unit, Heritage Lake Country's monthly cost of $2,895 is slightly higher than Waukesha County's average of $2,752 but remains more affordable than the state average of $3,412. The two-bedroom option reflects a similar trend, with Heritage Lake at $3,395 exceeding the county's figure of $2,524 while still being below Wisconsin's state average of $3,111. Interestingly, the studio apartments at Heritage Lake Country are priced at $4,995, which is notably higher than both Waukesha County's rate of $4,225 and Wisconsin's average of $3,999. Overall, while some room types at Heritage Lake Country present premium pricing relative to local competitors and state averages, they position themselves distinctly within the local marketplace.

Floor plansHeritage Lake CountryWaukesha CountyWisconsin
1 Bedroom$2,895$2,752$3,412
2 Bedrooms$3,395$2,524$3,111
Studio$4,995$4,225$3,999

Overall Review of Heritage Lake Country

caveat 14 reviews mention this

Care experience feels inconsistent

Several residents and families report staffing and care gaps.

Alongside positive experiences, a recurring concern is whether care needs are consistently met—especially around staffing continuity and follow-through. Some reviews describe short-handed shifts, residents not getting assistance promptly, and communication lapses tied to staffing problems. Others mention equipment and call-button issues and outcomes like missed meals, hygiene concerns, and delayed responses. A few reviewers say the facility looks appealing, but that the day-to-day care did not match what they expected to receive.

caveat 12 reviews mention this

Communication can be hit or miss

Families describe difficulty getting timely updates at times.

Multiple reviews flag communication as a weak point, with complaints that emails or phone outreach did not yield responses and that updates about changes in condition were inconsistent. Some reviewers say staff and administration can be responsive, but others describe long delays and unclear handoffs between departments. In memory care, at least a few families describe strong communication and attention to concerns, suggesting the experience varies. Overall, residents and families seem to notice differences in how quickly information is shared and resolved.

common 18 reviews mention this

Staff compassion stands out

Many residents and families feel staff are genuinely caring.

A strong thread across reviews is staff compassion—especially during difficult moments—along with attentive day-to-day support. Several reviewers describe nurses and caregivers checking in, providing reassurance, and staying with a resident during a concerning episode. Others highlight warm help with transitions, assistance with daily needs, and supportive memory care. Even some reviewers who raised concerns elsewhere still describe individual staff members as helpful.

differentiator 8 reviews mention this

Dining is a focal point

Dining regularly comes up, including restaurant-style experiences.

Dining draws both praise and scrutiny in the reviews. Some families describe meals as well-prepared, balanced, and enjoyable, and they mention the dining room atmosphere as restaurant-like rather than cafeteria-style. Other reviewers express disappointment, including criticism of food quality or consistency over time. The community also offers restaurant-style dining and meal supports, which aligns with why dining is repeatedly referenced in resident experiences.

  • A well-lit dining area with neatly arranged tables and chairs, featuring wood flooring and elegant lighting.
  • A meal featuring seasoned salmon, broccoli, and potatoes on a plate, with other dishes in the background.
  • A well-set restaurant table with a menu and flowers.
common 10 reviews mention this

Activities and engagement are emphasized

Residents frequently mention staying busy with activities.

Many reviews describe a steady schedule of activities and an environment that encourages participation. Families mention exercise classes, cooking classes, trips and outings, and events like movie nights and social gatherings. A few reviewers also comment on how staff help residents get acclimated and join in. While some concerns appear around staffing or timing for certain amenities, the overall review picture shows engagement is a key part of daily life here.

caveat 3 reviews mention this

Pricing sits around the local range

Costs are frequently described as high relative to expectations.

Pricing is part of the conversation, with some reviews saying rates keep rising or that the price point feels high compared with the service delivered. At the same time, other families appear to feel the facility is a good fit and mention choosing it for overall value like the room setup and location. The listing also shows unit pricing that varies by floor plan and generally positions it around county-to-state comparisons.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 72 resident community capacity 72 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • 2-bedroom apartments 2-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Independent Living Independent Living
  • Memory Care Memory Care
  • Respite Care Respite Care

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Ground floor units Ground floor units
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Spa Spa
  • Swimming pool / hot tub Swimming pool / hot tub
  • Telephone Telephone
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Hospice waiver Hospice waiver
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Gluten-free Gluten-free
  • Guest meals Guest meals
  • International cuisine International cuisine
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Special dietary restrictions Special dietary restrictions
  • Special dining programs Special dining programs
  • Vegetarian Vegetarian

Activities

  • Art classes Art classes
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking classes Cooking classes
  • Day trips and outings Day trips and outings
  • Devotional activities offsite Devotional activities offsite
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Happy hour Happy hour
  • Karaoke Karaoke
  • Live dance or theater performances Live dance or theater performances
  • Live musical performances Live musical performances
  • Live well programs Live well programs
  • Planned day trips Planned day trips
  • Protestant services Protestant services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Wine tasting Wine tasting

Nearby Places of Interest

This part of Hartland, Wisconsin offers a variety of dining options, including Culver's for casual eats, Palmer's Steakhouse for a more upscale dining experience, and Fishbone's Cajun & Creole Restaurant for those craving something different. There are also fast-food restaurants like McDonald's and Chick-Fil-A nearby. In terms of healthcare, there are several physicians and hospitals within a short distance, providing convenient access to medical care. Pharmacies such as Walgreens and CVS are also easily accessible. For recreation, residents can enjoy the natural beauty of parks like Nashotah Park and Cushing Memorial State Park, as well as cultural experiences at the Hillside Cinema in Delafield. Overall, this area offers a mix of amenities that cater to seniors looking for convenience and enjoyment in their daily lives.

Restaurants

  • Culver's (0.7 miles)
  • Palmer's Steakhouse (1.1 miles)
  • Fishbone's Cajun & Creole Restaurant (3.1 miles)
  • McDonald's (3.4 miles)
  • Water Street Brewery (3.4 miles)
  • Chick-Fil-A (3.4 miles)
  • Applebee's (3.4 miles)

Physicians

  • Sanicola Shawn M DPM (1.4 miles)
  • Prohealth Care Medical Center (3.3 miles)
  • Advanced Lipidology (3.3 miles)
  • Hart Hearing Care Centers (3.6 miles)
  • Aurora Family Medicine (3.6 miles)
  • Erickson Bradley L MD - Rogers Behavioral Health Child & Adolescent Services (3.6 miles)
  • Lake Country Physicians (3.7 miles)

Hospitals

  • Waukesha Memorial Hospital (1.4 miles)
  • Rogers Memorial Hospital (3.6 miles)
  • Rogers Behavioral Health (3.6 miles)
  • Aurora Medical Center Summit (5.6 miles)
  • Corporate Center- Rogers Behavioral Health (5.7 miles)
  • Oconomowoc Memorial Hospital (6 miles)

Pharmacies

  • Walgreens (1.8 miles)
  • CVS Pharmacy (3.5 miles)
  • Walmart Pharmacy (3.7 miles)
  • Health Mart Pharmacy (5.1 miles)
  • Metro Market (5.4 miles)
  • Pick 'n Save Pharmacy (5.4 miles)
  • Pick 'n Save Pharmacy (5.5 miles)

Parks

  • Nashotah Park (2.2 miles)
  • Cushing Memorial State Park (3.7 miles)
  • Kettle Moraine State Forest - Lapham Peak Unit (4.5 miles)
  • Fowler Park (6.3 miles)
  • Lake Park Park (6.5 miles)
  • Roosevelt Park (6.8 miles)

Cafes

  • Starbucks (3.3 miles)
  • Panera Bread (3.5 miles)
  • Starbucks (5.4 miles)
  • Black Canyon Coffee (6 miles)

Theaters

  • Hillside Cinema Delafield, Wi (3.8 miles)

Frequently Asked Questions

How much does it cost to live at Heritage Lake Country in Hartland, WI?
What floor plans and room types does Heritage Lake Country offer?
Where is Heritage Lake Country?
Does Heritage Lake Country provide care for residents with dementia or Alzheimer's disease?
Does Heritage Lake Country allow residents to have pets?
What photos are available for Heritage Lake Country in Hartland, Wisconsin?

Nearby Communities

  • Heritage Lake Country Independent Senior Living DUP

    Heritage Lake Country Independent Senior Living DUP

    Hartland, WI

    3.1 from 19 reviews
    $2,590 to $3,095 / month

    pro Multiple floor plans (1- and 2-bedroom, studio) with extensive on-site amenities and a pet-friendly environment.

  • Hartland Meadows Retirement Apartments

    Hartland Meadows Retirement Apartments

    Hartland, WI

    4.8 from 32 reviews
     

    pro Vibrant, socially focused community with convenient access to parks, cafes, pharmacies, restaurants, theater, and nearby hospitals.

  • Hartland Terrace

    Hartland Terrace

    Hartland, WI

    4.6 from 11 reviews
    $7,000 / month

    pro Outstanding, compassionate staff and a strong sense of family for residents.

  • Gate House

    Gate House

    Hartland, WI

    4.5 from 2 reviews
     

    pro Intimate 16-capacity community with full services.

  • Breezewood Apartments

    Breezewood Apartments

    Hartland, WI

    2.7 from 3 reviews
     

    pro Excellent proximity to cafes, park, healthcare, dining, and entertainment.

  • Bradford Home

    Bradford Home

    Hartland, WI

     
    $1,664 to $3,294 / month

    pro Fully furnished assisted living with comprehensive care and on-site activities.

  • Kirkland Crossings

    Kirkland Crossings

    Pewaukee, WI

    4.4 from 18 reviews
    $1,025 to $2,620 / month

    pro Caring staff, calming atmosphere, and wide range of on-site amenities.

  • The View At Pine Ridge

    The View At Pine Ridge

    Oconomowoc, WI

    3.8 from 11 reviews
    $3,100 to $7,000 / month

    pro Specialized memory care with 24-hour supervision in a small, intimate setting.

  • Towner Crest

    Towner Crest

    Oconomowoc, WI

    4.7 from 33 reviews
    $1,910 to $5,625 / month

    pro Strong amenities and engaging activities with memory-care options and flexible dining.

Assisted Living in Nearby Cities

Related Resources

  • dementia careA Holistic Dementia Care Guide: Effective Strategies for Memory Support

    The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.

  • dementia careMemory Care Pathways: A Holistic Guide to Dementia Support

    "Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.

  • sundown syndromeComprehending Evening Confusion in Dementia: Causes, Manifestations, and Support

    Sundown syndrome, or sundowning, is a phenomenon in dementia patients characterized by increased confusion and agitation during late afternoon and evening, influenced by factors like disrupted circadian rhythms and fatigue. Effective caregiver strategies include establishing routines and managing environmental light while addressing caregiver stress through support services.

Call a senior care advisor
By clicking submit, you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.