2439 Ontario, Green Bay, WI 54311
For more information about senior living options: (866) 208-4318
Overall Review of Rem Ontario
Pros
They are nice people.- They love R.E Management.
- The staff's compassion helps residents avoid homelessness.
- Residents feel relief and are grateful for the help they receive.
Cons
The stoves have caught fire and are not replaced.- The stoves sometimes turn on by themselves and won’t turn off immediately.
- Mold issues are present in the AC units.
- There are ongoing electrical issues.
- The buildings are described as ticking time bombs.
- The facilities are very unsafe.
- Residents are under surveillance 24/7.
- They say one thing and do another.
Review
Rem Ontario in Green Bay is best suited for seniors who want a warm, caregiver-driven environment where staff attention and daily social interaction are prioritized over pristine finishes or high-end amenities. The community tends to attract residents who need steady companionship and practical help, with families seeking a place that offers tangible compassion from managers and caregivers. The upside is a sense of being supported and a housing option that can stabilize someone emerging from unstable living situations. Still, that comfort must be weighed against clear safety and reliability risks that undermine long-term security.
Alternatives should be on the radar for families prioritizing flawless safety, transparent operations, and modern infrastructure. If reported hazards, stoves that ignite or won’t shut off, mold in cooling units, electrical problems, and a perception that the facilities are not well maintained, are unacceptable, it is prudent to look elsewhere. The sense of being constantly monitored described by some residents may feel intrusive to those who crave privacy. Promises that are not consistently kept and a pattern of relying on written assurances rather than reliable, consistent action signal governance gaps that can complicate ongoing planning.
From a decision-making perspective, the strongest positive here is the compassion and hands-on support shown by the staff, which appears to mitigate isolation and deliver practical help with daily living. Several residents credit caregivers with preventing homelessness and offering emotional support through tough times. Those caregiving strengths can offset some stressors of aging in place, yet the major drawbacks, dangerous maintenance issues, persistent mold or air-system concerns, and electrical faults, present real, tangible safety threats. The goodwill of the team cannot fully compensate for structural risks, slow repairs, or inconsistent administrative follow-through.
Families evaluating options should obtain concrete data during tours. Request a complete maintenance log, copies of recent safety inspections, and a clear plan for addressing urgent hazards. Inspect the facility with a critical eye: ensure stoves function safely, electrical panels are up to date, HVAC systems are clean and well maintained, mold remediation steps are documented, and smoke/CO detectors are current. Seek written policies on service response times and accountability, and insist on signed confirmations for any promises. Talking to current residents about repair timelines and daily safety needs can reveal whether the environment truly supports stable living.
After move-in, establish a vigilant monitoring routine. Maintain a simple incident log, push for prompt repairs, and schedule follow-ups for any flagged items. Have a contingency plan and an exit strategy if safety or quality deteriorates, and secure financial clarity with written agreements that spell out services, billing, and any future increases. If the atmosphere grows increasingly risky or opaque, engage an elder-law professional or an ombudsman to explore transitions. The goal is to preserve autonomy and safety while maintaining access to the soft edges of care that families value without tolerating escalating risk.
Bottom line: Rem Ontario offers undeniable warmth and caregiver dedication that can be transformative for residents who prize human connection and steady daily support. Yet the evident safety and reliability gaps are nontrivial and may outweigh benefits for seniors demanding predictable infrastructure and rigorous oversight. For families where compassionate, hands-on care is non-negotiable and risk tolerance is moderate, this community can work with diligent oversight and strict written commitments. For those unable to compromise on safety, transparency, and maintenance reliability, exploring options with stronger safety records and clearer governance is strongly advised. Schedule a comprehensive tour, request detailed maintenance histories, and speak candidly with current residents and staff to align expectations before making a commitment.
4 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Austin Straubel International (10 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Medicare Coverage for Assisted Living: An In-Depth Exploration
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide