Lss Preble House in Green Bay, WI

Information last verified:

830-832 Edgewood Drive, Green Bay, WI 54311

For more information about senior living options: (844) 490-3973

3.1 from 21 reviews
5 stars
8
4 stars
3
3 stars
1
2 stars
1
1 stars
8

Overall Review of Lss Preble House

Pros

  • pro The staff at Woodside Rehab Center are professional and protect patient privacy.
  • pro The Rehab Social Worker is awesome and provides a huge amount of help, with support from the rest of the staff.
  • pro The facility offers spacious private rooms with adjustable beds and good dining options.
  • pro The staff-to-resident ratio is excellent, with active engagement and many available activities.
  • pro The facility is very clean, with good, varied meals and excellent overall care.
  • pro Woodside Lutheran Rehab Center is highly recommended to others.
  • pro The environment is dog-friendly, allowing visiting dogs.

Cons

  • pro The reviewer warned others not to go there.
  • pro The call lights were broken, the bathrooms had mold, and the doors were locked, trapping residents inside.
  • pro A roommate stole the reviewer’s credit card and police had to be called.
  • pro They billed the reviewer over $1,000 and Medicare was not billed.
  • pro The night staff were uncaring; a resident was left to soil herself because she lacked a call button.
  • pro A fall resulted in two broken legs because the assistant failed to catch her.
  • pro Despicable humans run this place.
  • pro Nurses were highly unprofessional and discharge planning was non-responsive.

Review

LSS Preble House in Green Bay is best suited for families pursuing skilled rehab and nursing care where privacy, periodic positive staff interactions, and opportunities for family involvement are valued, provided the plan relies on consistently reliable day-to-day oversight. The strongest case for this community rests on anecdotes of professional rehabilitation staff, solid therapy progress in some cases, and a sense that residents can enjoy decent meals and a respectful regard for privacy. When a loved one’s goal is to regain mobility and independence through structured PT/OT and a setting that allows family participation in meals or visits, this place can meet those expectations in the short term. The facility may also appeal to families who want a facility that is at least capable of handling rehab with attentive professionals, given the right shift of personnel and steady communication.

Those who may want to consider alternatives are precisely the families for whom safety responsiveness, reliability of night staff, and transparent operations are nonnegotiable. Reviews repeatedly flag concerns about night-time coverage, delayed call-light responses, and a perception that aides may not be immediately available when a patient needs help. In addition, some accounts describe disorganization around discharge planning, billing problems, and even incidents of theft or unsafe handling. For a loved one at higher risk of falls, incontinence, or requiring vigilant supervision, these recurring red flags strongly argue for exploring other options with more consistent staffing patterns and clearer accountability.

On the upside, several positive threads run through the feedback. When staff are attentive and coordinated, especially the rehabilitation team, residents can make meaningful progress, and families report professional conduct, strong privacy protections, and supportive roles from social workers who help navigate the rehab process. The presence of a robust rehab culture is sometimes noted, with therapists who communicate status clearly and work to keep family members informed. In addition, the facility’s meal program and the possibility for family members to participate in meals for a reasonable price can create a sense of normalcy and community during a challenging recovery period. For those who value a private room feel and a facility that supports visiting pets or therapy animals, these contextual strengths can improve daily life for residents during rehab.

The other side of the ledger is substantial and must be weighed with care. The most troubling themes center on safety and reliability: broken call lights, doors that feel restrictive or unsafe, and reports of staff who are inconsistent in responding to urgent needs. In some experiences, patients endured distressing delays in assistance or, worse, events suggesting inadequate safety supervision. Billing and discharge issues also appear with sufficient frequency to create ongoing anxiety for families, ranging from billing errors to aggressive collection contacts, eroding trust even when clinical care may be competent at times. A number of reviews describe staff behavior as unprofessional or dismissive, and several accounts mention discharge planning that appears reactive rather than proactive. Taken together, these factors create a perception that consistency and accountability are episodic rather than guaranteed.

To navigate these realities, prospective families should enter the process with a concrete checklist and a plan for direct verification. Key questions to prioritize include: what are the current nurse and aide staff-to-resident ratios across day and night shifts? how quickly do call lights prompt a response, and what is the protocol for addressing an urgent need overnight? what specific safety measures are in place to prevent falls and ensure secure, accessible bathrooms? how does the discharge planning team coordinate with hospitals and families to minimize delays and surprises? what is the exact, transparent billing process, and who owns responsibility for handling disputes or errors? Myriad reviews imply that answers to these questions, validated by a facility tour and live observation of a night shift, will be decisive.

The bottom line is clear. LSS Preble House presents a pragmatic option for families prioritizing rehabilitation, privacy, and meals within a setting that can feel reasonably welcoming when the staff are aligned and actions match promises. Yet the repeated concerns about night staffing reliability, safety responsiveness, and billing integrity cannot be dismissed. The decision hinges on balancing the immediate rehab needs and the quality of interpersonal care against a track record of safety incidents and administrative friction. For some families, the cons will be a deal-breaker; for others, the positive rehab trajectory and the ability to engage family members in the recovery process will justify close, continuous oversight and a clearly defined improvement plan. In any case, a candid, in-person assessment with direct questions about staffing, safety protocols, and billing practices is essential before committing.

Features

Housing

  • 8 resident community capacity 8 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Austin Straubel International (8 miles away) Austin Straubel International (8 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Lss Preble House is an assisted living community located in Green Bay, WI. Our residents enjoy a variety of amenities that make their stay comfortable and convenient. Our dining room provides delicious meals for our residents and can accommodate special dietary restrictions. Each apartment is fully furnished, ensuring that our residents have everything they need to feel at home. The community also features a beautiful garden and outdoor space for residents to relax and enjoy nature.

We understand the importance of cleanliness, which is why we offer housekeeping services to ensure that our residents' living spaces are always tidy and well-maintained. In addition, our move-in coordination service helps ease the transition for new residents.

Care services are provided by trained staff members who assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive necessary medical attention. For those with diabetes, we provide specialized diet plans to help manage their condition.

Meal preparation and service are offered, providing nutritious options for our residents. Medication management is also available to ensure proper administration of medications.

Transportation arrangement for medical purposes is provided, as well as transportation to doctors' appointments.

Our community offers a range of activities to keep our residents engaged and entertained. Scheduled daily activities provide opportunities for socializing and enjoying hobbies.

Lss Preble House is conveniently located near various amenities in Green Bay. There are three cafes nearby for coffee or a quick bite to eat, as well as three parks where residents can enjoy nature walks or picnics. Nine pharmacies are in close proximity for easy access to medication needs, while 42 physicians provide comprehensive healthcare services nearby. There are also 30 restaurants offering a variety of cuisines for different dining experiences. A place of worship is located nearby for spiritual support, and a theater provides entertainment options within reach. In case of any emergencies or medical needs, there are 11 hospitals in close proximity.

At Lss Preble House, we strive to provide a comfortable and fulfilling lifestyle for our residents, with a range of amenities, care services, and nearby attractions.

Nearby Places of Interest

Restaurants

  • Applebee's (0.2 miles)
  • McDonald's (0.4 miles)
  • Perkins Restaurant and Bakery (0.4 miles)
  • Green Tea (0.5 miles)
  • China Buffet (0.5 miles)
  • Taco Bell (0.7 miles)
  • East Town Pub (0.7 miles)

Cafes

  • Panera Bread (0.3 miles)
  • Julie's Cafe & Catering (1.5 miles)
  • Starbucks (2.4 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • Aurora Pharmacy (1 miles)
  • Aurora Pharmacy (1.1 miles)
  • Walgreens (1.8 miles)
  • Walgreens (1.9 miles)
  • CVS Pharmacy (1.9 miles)
  • Children's Promise (2.2 miles)

Theaters

  • Green Bay East Cinema Green Bay, Wi (0.9 miles)

Physicians

  • Vince Lombardi Cancer Clinic (1 miles)
  • Forefront Dermatology Green Bay, WI - Superior Road (1 miles)
  • Napier Jr James L MD Napier, James, L, Jr, MD (1.1 miles)
  • Baycare Clinic Neurological Surgeons (1.1 miles)
  • BayCare Clinic (1.2 miles)
  • Baycare Clinic Orthopedic Surg (1.2 miles)
  • Donald Massenburg, MD, PhD (1.3 miles)

Hospitals

  • Abmc - Nicu (1.1 miles)
  • Aurora BayCare Emergency Department (1.1 miles)
  • Abmc - Icu (1.2 miles)
  • ABMC Resource Library (1.2 miles)
  • ABMC - Security Office (1.3 miles)
  • Pediatrics Intensive Care Unit At St Vincents (2.3 miles)
  • Brown County Community Treatment (2.5 miles)

Parks

  • Christa McAuliffe Park (1.8 miles)
  • Dog Walking Street (2 miles)
  • Farlin Park (2.5 miles)

Places of Worship

  • Spring Lake Church (2.5 miles)

Frequently Asked Questions

Where is Lss Preble House?

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