830-832 Edgewood Drive, Green Bay, WI 54311
For more information about senior living options: (844) 490-3973
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It is an excellent place. The Rehab Social Worker was awesome. The staff is professional. The Occupational and Physical Therapists were friendly and courteous. The food was decent. The entire place is very dog friendly. There is an excellent staff-resident ratio, and staff engagement with residents. Many activities are available. Restorative and physical therapy are active in resident care.
The call lights were broken, bathrooms had mold, doors were locked, and residents were not allowed to leave. A roommate allegedly stole a resident's credit card, prompting police involvement. Discharge was delayed even when the resident couldn't walk, with Medicare issues mentioned. The facility billed over $1,000 and Medicare claims were not submitted. Night staff were described as uncaring; a resident's mother wasn't given a call button and had to soil herself. A belt-assisted transfer led to the resident's fall and two broken legs, with subsequent hospital care. After surgery, a haircut was billed to the estate against the family's wishes. The staff are described as despicable, with warnings that others should avoid the place. Privacy concerns were raised: staff allegedly shared information with people who were not authorized.Woodside Rehab receives a wide spectrum of opinions from those who have lived there, cared for loved ones there, or watched from the outside. The comments paint a facility that can be a source of real help and comfort for some families, while for others it has been an experience marked by safety concerns, disorganization, and costly surprises. Taken together, the collection of reviews suggests a place with genuine strengths in rehab and patient-centered moments, but with troubling episodes that reach far enough to shake trust and raise questions about daily operations.
Several reviews describe deeply troubling experiences tied to the facility's environment and safety. One account portrays a setting where call lights were broken, bathrooms had mold, and doors were locked in a way that left patients feeling trapped behind cement walls. The reviewer says they cried on arrival and recounts a chain of alarming events - such as a roommate stealing a credit card, involvement of the police, and persistent daily crises - that culminated in a discharge process that felt obstructive. Billing complications added another layer of distress, with claims of rejected Medicare submission and charges exceeding a thousand dollars despite being there for rehab. This narrative paints a picture of a facility that, for some residents, feels physically confining and financially opaque.
Other negative stories center on care and discharge processes. One reviewer specifically blames the night staff for a lack of responsiveness, recounting an instance where their mother was not given a call button, had to endure a painful wait while attempting to use the restroom, and was ultimately left with soiled conditions overnight. Another review details a dangerous fall tied to inadequate assistance - two broken legs diagnosed after a stumble while being helped to the bathroom with a belt around her. The same family expresses a lack of confidence in discharge planning and even notes a lengthy ambulance wait and a controversial interaction with a collection agency after the patient's death. Taken together, these accounts emphasize perceived gaps in safety, accountability, and timely, compassionate care.
There are, however, stories that stand in sharp contrast to these concerns, offering a very different view of Woodside Rehab. A number of reviewers describe excellent or very good experiences, particularly in the rehab phase after surgery or illness. One reviewer recounts caring, professional staff who respected patient privacy and maintained professional boundaries, including not sharing information with unauthorized people. This same reviewer highlights the rehab social worker as "awesome," and notes that other staff, from nurses to therapists to even cleaning staff, contributed positively to the patient's progress. The environment is described as clean and homey rather than institutional, with a modern, spacious, and comfortable private room that provided options for meals either in the room or in a nearby restaurant-like setting. The presence of dogs and a family-friendly vibe - such as affordable meal options for relatives - are cited as meaningful positives in several reviews.
Other comments emphasize the quality of professional care and the outcomes of rehab. A reviewer describes a positive experience after a fall where a loved one received attentive, ongoing support and a sense of progress. They point to good food, effective coordination among nursing, PT, OT, and other services, and a general sense of improvement. A different review lauds the facility for privacy protections, noting clear boundaries about how information can be shared and a staff that respects patient confidentiality. Still another account stresses the value of compassionate, knowledgeable staff - nurses like Amy who provide status updates and reassurance to families, and a facility that allows loved ones to participate in meals and activities in a supportive, engaging environment.
Despite these examples of strong rehab work and respectful care, some reviewers remain deeply skeptical about Woodside Rehab's overall quality of care. Several accounts reference bluntly negative encounters with staff behavior and communication, and one reviewer injects a sweeping judgment about the facility's overall character by calling "despicable" the people running it. Others narrate disappointment with discharge planning, perceived delays in getting patients home, or experiences that suggest a disconnect between hospital recommendations and what happens on the ground at the nursing home. A recurring thread is the tension between a perceived commitment to rehab and the realities of staffing, timing, and resource constraints that can affect day-to-day operations.
In sum, Woodside Rehab stands out as a place where a patient's rehabilitation can be supported by capable professionals, thoughtful privacy practices, and a generally humane environment. Yet it is also a place where safety concerns, inconsistent staffing, and billing or discharge issues have left some families with lasting dissatisfaction and fear for their loved ones' well-being. The contrasts are sharp: on one hand, stories of meaningful progress, empathetic staff, and a welcoming, dog-friendly atmosphere; on the other hand, accounts of dangerous lapses, poor communication, and financial or logistical stress that overwhelmed families in vulnerable moments. For anyone evaluating this facility, the picture that emerges is one of a rehab center with real strengths in therapy, privacy, and compassionate care, but with notable, sometimes severe, concerns about safety, staffing consistency, and administrative clarity that warrant careful, direct inquiry and thorough observation.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Austin Straubel International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lss Preble House is an assisted living community located in Green Bay, WI. Our residents enjoy a variety of amenities that make their stay comfortable and convenient. Our dining room provides delicious meals for our residents and can accommodate special dietary restrictions. Each apartment is fully furnished, ensuring that our residents have everything they need to feel at home. The community also features a beautiful garden and outdoor space for residents to relax and enjoy nature.
We understand the importance of cleanliness, which is why we offer housekeeping services to ensure that our residents' living spaces are always tidy and well-maintained. In addition, our move-in coordination service helps ease the transition for new residents.
Care services are provided by trained staff members who assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive necessary medical attention. For those with diabetes, we provide specialized diet plans to help manage their condition.
Meal preparation and service are offered, providing nutritious options for our residents. Medication management is also available to ensure proper administration of medications.
Transportation arrangement for medical purposes is provided, as well as transportation to doctors' appointments.
Our community offers a range of activities to keep our residents engaged and entertained. Scheduled daily activities provide opportunities for socializing and enjoying hobbies.
Lss Preble House is conveniently located near various amenities in Green Bay. There are three cafes nearby for coffee or a quick bite to eat, as well as three parks where residents can enjoy nature walks or picnics. Nine pharmacies are in close proximity for easy access to medication needs, while 42 physicians provide comprehensive healthcare services nearby. There are also 30 restaurants offering a variety of cuisines for different dining experiences. A place of worship is located nearby for spiritual support, and a theater provides entertainment options within reach. In case of any emergencies or medical needs, there are 11 hospitals in close proximity.
At Lss Preble House, we strive to provide a comfortable and fulfilling lifestyle for our residents, with a range of amenities, care services, and nearby attractions.
Lss Preble House is located at 830-832 Edgewood Drive, Green Bay, WI 54311 in Brown County, Wisconsin
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