Information last verified:
1647 Biemert Street, Green Bay, WI 54304
For more information about senior living options: (844) 490-3973
The staff are amazing, with excellent communication and a welcoming attitude. The facility provides wonderful support and care for residents. The staff are very kind and welcoming, and the spaces are light and clean. Kelly is wonderful, providing answers without pressure and guiding families well. The staff at Tender Hearts are among the most caring, with residents treated with respect and love. Tender Hearts is a warm, home-like place where residents are well cared for and happy. The ER noted that Tender Hearts takes good care of its residents. The facility is family-friendly, clean, with caring staff and good home-cooked food. Tender Hearts truly lives up to its name with care and compassion for residents and families.
They describe the care as only near satisfactory and say the owners offer absurd excuses whenever something needs addressing. They allege the facility raises costs at a slow, steady pace, making previously expensive options seem cheaper now. They recount promises about a room being made but later recantations, indicating the owner's word is not trustworthy. They criticize a policy that only the owner can change light bulbs, leaving the resident's family member feeling uncomfortable. They note that a change in ownership caused a chaotic period for a while.This community, when evaluated against the feedback from Green Bay’s intimate, family-run homes, is best suited for families who prize a warm, home-like atmosphere where staff know residents by name, and where cleanliness, light-filled spaces, and friendly interactions form the everyday routine. The testimonials consistently praise a setting that feels not like a building, but like a caring extended family. Residents appear to thrive in spaces that allow easy socializing, with staff who are approachable, responsive, and deeply invested in daily well-being. For families seeking a place where caregivers treat elders with familiar courtesy and where private rooms feel comfortable and livable, this model checks the right boxes.
Those who may want to consider alternatives include families prioritizing ironclad guarantees around room availability, fixed pricing, and a clearly defined ownership structure. A theme running through the feedback is a degree of uncertainty tied to ownership changes and promises that were not always solidified in writing. For those with tightly controlled budgets or who require long-range, contract-level assurances (especially around room assignments and price stability), exploring other options with explicit, written guarantees could be prudent.
The strongest pros lie in the human elements: remarkably caring staff, effective and courteous communication, and an environment that families repeatedly describe as welcoming and home-like. Residents are reported to be treated with dignity, and families consistently credit caregivers with kindness, respect, and genuine affection. The facility’s cleanliness and well-maintained common spaces reinforce the sense of safety and comfort, while the emphasis on family-style engagement, activities, opportunities for social connection, and staff who remember personal routines, helps residents stay engaged and content. These factors combine to create a practical, emotionally supportive setting that can be particularly beneficial for seniors who value continuity and personal attention.
On the downside, the most notable drawbacks center on governance and cost-related concerns. Ownership changes noted by families sometimes led to short-term disruption or confusion, and a pattern of cost increases or nonbinding assurances about room availability created hesitation for some. A smaller but meaningful point of friction concerns the administration’s responsiveness to specific requests (a reminder that a few families felt certain promises were not honored or that written confirmation would have alleviated worry). These realities do not negate the care quality, but they do complicate long-range planning for families seeking predictability and airtight terms.
Despite these drawbacks, the positives often offset the negatives for families who prioritize relational caregiving and a secure, cheerful day-to-day experience. The depth of staff engagement, whether in day-to-day care, activity planning, or timely notifications when health changes occur, helps families feel that their loved ones are known and protected. The home-like atmosphere reduces the clinical stigma some seniors fear, and the consistent warmth from caregivers can ease transitions for residents who might otherwise feel unsettled in larger, more impersonal settings. For memory care considerations, reviewers describe attentive, compassionate staff who work to maintain stability and safety, which matters greatly when cognitive needs begin to shift.
For families weighing Jordan Pointe - AFH in Green Bay, the decision hinges on how highly terms and price predictability weigh against the value of a personal, nurturing caregiving culture. If the priority is immediate rapport with a devoted team, transparent daily care, and living in a space that feels like a well-loved home, this model presents a compelling case. If, however, guarantees about room availability, fixed costs, or formalized ownership commitments are non-negotiable, it would be wise to pursue facilities that offer clear, written terms and fewer governance ambiguities. In practice, a thorough tour paired with candid conversations about room allocation processes, pricing timelines, and the management structure will illuminate whether Jordan Pointe meets the family’s non-negotiables or if alternatives should be pursued.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Austin Straubel International (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Jordan Pointe is an assisted living community located in Green Bay, WI. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.
Residents at Jordan Pointe enjoy the convenience of a fully furnished space, including a dining room for shared meals. Our housekeeping services ensure that the living environment is always clean and tidy.
For those who enjoy spending time outdoors, we provide outdoor spaces where residents can relax and enjoy nature. Wi-Fi/high-speed internet and telephone services are also available to keep residents connected with their loved ones.
At Jordan Pointe, we understand the importance of providing personalized care to our residents. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. We coordinate with healthcare providers to ensure that our residents receive the necessary medical attention. For those with special dietary needs, our staff prepares meals according to diabetes diets and other dietary restrictions.
Transportation arrangement for medical appointments is available, ensuring that residents can easily access healthcare facilities when needed. Additionally, transportation to doctors' appointments is provided for added convenience.
Engaging in meaningful activities is an essential part of daily life at Jordan Pointe. We offer scheduled daily activities to keep residents entertained and socially engaged.
Our community boasts a convenient location with several amenities nearby. Cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, places of worship, and theaters are all easily accessible for our residents and their families.
At Jordan Pointe - AFH in Green Bay, WI, we provide a caring and supportive environment where seniors can enjoy an enriched lifestyle while receiving personalized care as needed.
Jordan Pointe - AFH is located at 1647 Biemert Street, Green Bay, WI 54304 in Brown County, Wisconsin
Forest Glen
Green Bay, WI
Comprehensive care options (assisted living, memory care) with 24-hour supervision and dementia programming.
Cottonwood Manor Assisted Living
Green Bay, WI
Caring staff in a small, home-like setting with engaged activities.
Hil Shade Tree
Green Bay, WI
Comprehensive assisted living with 24-hour supervision, ADL support, meals, medication management, and transportation to medical appointments.
Curo Care Rockdale Adult Family Home
Green Bay, WI
Servais Pointe Cbrf
Green Bay, WI
Intimate setting with comprehensive care and dietary accommodations.
Oakwood
Green Bay, WI
Memory-care focus with 24/7 supervision and comprehensive ADL support.
Woodside Lutheran Home
Green Bay, WI
Caring staff and a clean, well-maintained facility with active on-site programs.
Tender Hearts Assisted Living Blg No 1
Green Bay, WI
Caring staff; clean, welcoming environment with on-site activities.
The Village at Eden Vista Green Bay
Green Bay, WI
Friendly staff, engaging activities, and spacious apartments with good family communication.
Exploring the Path to Senior Living: A Comprehensive Look at Independent Living and Assisted Living
The article examines senior housing options, detailing the distinctions between independent living and assisted living, along with the emerging "independent assisted living" model that blends both approaches. It highlights the importance of assessing individual needs, preferences, and financial factors in making informed decisions about suitable living arrangements for seniors.
The deductibility of assisted living expenses on taxes hinges on factors like the individual's medical condition and service nature, typically requiring the resident to be "chronically ill" per IRS definitions. Taxpayers may deduct eligible medical expenses related to personal care services but generally not rent unless primarily for medical care, and they should maintain thorough documentation to support claims while considering itemizing versus standard deductions.
Assisted Living Support for Veterans: A Complete and Detailed Overview
The guide highlights the importance of assisted living facilities for aging veterans needing daily support, discusses unique challenges they face, and outlines available financial assistance from the VA, including the Aid and Attendance program. It emphasizes understanding eligibility criteria and navigating the VA system to access necessary benefits effectively.
Is Assisted Living Deductible on Your Taxes? Understanding the Complexities of Assisted Living Expenses and Deductions