1216 Street Agnes Drive, Green Bay, WI 54304
For more information about senior living options: (844) 490-3973
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A clear thread running through these customer notes is a strong appreciation for both the products and the way the company backs them up with responsive service. Across different product lines - pergolas, gazebos, and umbrellas - customers consistently report satisfaction with build quality, visual appeal, and how well the items perform in real-world settings. The overarching message is that the brand offers dependable outdoor shade and shelter solutions that look good and stand up to use.
One reviewer highlights a 10x10 pergola with a fabric covering, praising how easy it was to set up and how great it looks once assembled. The reviewer also notes that they needed information on one occasion and, later, required a replacement part that turned out to be located inside a post, yet the company delivered excellent product support both times. The takeaway is a seamless blend of straightforward assembly and reliable customer assistance when questions or issues arise, culminating in a strong recommendation to others.
Another customer shares their experience with a gazebo purchased through a Fleet Farm location. They describe the cedar as having a wonderful aroma and note that the structure looks outstanding. When a piece arrived broken, the customer reached out to the company and spoke with a representative named Hunter. Hunter collected essential details - address, the exact part, and size - and the replacement was on its way quickly. In less than a day, they had the needed part, and the customer expresses genuine happiness with both the product and the service. This story underscores not only product quality but the efficiency of the parts replacement process.
The enthusiasm continues with a review of a new umbrella, rated at 10 out of 10. The customer mentions a few minor customer-service items that needed attention but still assigns a perfect or near-perfect score to the overall service, even accrediting a standout performance to a person referred to as "H." The message is exuberant and playful - encouraging neighbors to envy the umbrella and highlighting the overall satisfaction with the customer experience. It reinforces the positive sentiment that the company's umbrellas are both highly desirable and backed by a strong service mindset.
Taken together, these experiences paint a picture of a company that consistently delivers on three fronts: durable, attractive product construction; practical, user-friendly assembly; and responsive, dependable customer support. The pergola's easy setup and the gazebo's appealing cedar scent and finish illustrate a commitment to tangible quality and aesthetics. When issues arise, whether it's a missing piece, a request for information, or a broken part, the company appears to respond quickly and effectively, turning potential frustration into a positive outcome.
Another common thread is the speed and reliability of parts replacement. In at least one instance, the replacement part reached the customer within 24 hours, a timeline that can be decisive for someone maintaining an outdoor space during a season of use. This level of responsiveness is repeatedly framed as a differentiator, reinforcing trust in the brand as a partner for durable outdoor living solutions rather than just a one-time seller of products.
Overall, the collection of impressions leaves a resonant impression of a brand that customers not only purchase from but also genuinely enjoy interacting with. The combination of high-quality materials, thoughtful design, and attentive service creates repeated opportunities for positive experiences, from initial setup to post-purchase support. For anyone considering a pergola, gazebo, or umbrella, these testimonials suggest a reliable choice with a strong emphasis on customer care and timely assistance.
Hil Shade Tree is an assisted living community located in the beautiful city of Green Bay, WI. With a range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.
The community offers a spacious dining room where residents can gather for delicious meals prepared by professional chefs. The fully furnished apartments provide a cozy and welcoming environment for residents to make themselves at home. Additionally, the outdoor space and garden area offer opportunities to relax and enjoy nature.
Housekeeping services ensure that residents have a clean and well-maintained living space, while move-in coordination assists with the transition into the community. Telephone and Wi-Fi/high-speed internet connections are available to keep residents connected with their loved ones.
Care services at Hil Shade Tree include assistance with activities of daily living such as bathing, dressing, and transfers. Health care providers are coordinated with to ensure comprehensive care for residents, while medication management helps individuals stay on top of their medications. Special dietary restrictions, including diabetes diets, are accommodated in meal preparation and service.
Transportation arrangement for medical appointments is provided for convenience, allowing residents to easily access necessary healthcare services. Scheduled daily activities keep residents engaged and entertained within the community.
Hil Shade Tree benefits from its convenient location within Green Bay. Within close proximity are three cafes, five parks, eleven pharmacies, 38 physicians, 33 restaurants, one transportation option, one place of worship nearby - ensuring that all essential amenities are easily accessible. In case of emergencies or specialized medical needs, there are also seven hospitals situated conveniently nearby.
Overall, Hil Shade Tree offers a comfortable assisted living experience with a variety of amenities and care services to support the needs of its residents in Green Bay.
Hil Shade Tree is located at 1216 Street Agnes Drive, Green Bay, WI 54304 in Brown County, Wisconsin
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