2543 Kenora Parkway, Eau Claire, WI 54703
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The staff are friendly and informative. The building is very clean, and the staff are super friendly. Visitors can meet cats without an appointment. The staff and volunteers are always helpful, and the animals are well cared for. ECCHA is highly recommended for adoption; the facility is amazing and gives a second chance to every homeless animal. The adoption staff are friendly and helpful during the process. ECCHA follows up after adoptions and sincerely cares about the animals' well-being. Adopters would highly recommend ECCHA as a place to find a pet. The new building has more space and improves operations. The shelter offers a free pet pantry, which is helpful to the community. The staff are wonderful, kind, and caring. The shelter is a great place to volunteer, caring for animals and helping them find forever homes. ECCHA is getting better with the opening of the new facility. The shelter emphasizes responsible pet care, including spaying and neutering. The people at ECCHA are kind and passionate about what they do. Adopters are happy after adopting through ECCHA.
They suck at calling back. They physically will not call you until you finally reach them in the office when they answer the phone. They give you attitude like you're the one who dumped it. Extremely poor customer service. Some employees could be a little nicer. Not a very friendly people in here. Don't be fooled by their title and intimidated by their threats, they are about as powerless as a mall cop. There was no apology, no empathizing, nothing on their end. They did NOTHING. Very disappointed in their communication skills and their lack of professionalism in getting this handled. The adoption coordinator refused to come out and speak to my cousin. They elected to leave the puppy at the humane society overnight and then the puppy was sent home with a different family less than an hour prior to the adopters' arrival. Not recommended. Closed mindedness of this woman, and the humane society rules will ultimately be to their detriment.A community's perspective on the local humane association runs broad and deeply personal, touching every stage from heartfelt foster attempts to frustrations with policy and communication. One longtime supporter, recently retired, opened with a poignant personal story: after adopting a deeply bonded Border Collie companion, life shifted for a while - jury duty kept him apart from his dog, and a landlord's decision forced a difficult rehoming scenario. He describes Buckshot go-fast, a nine-year-old Border Collie who is energetic, highly trained, and lives for darting after an orange ultra ball. Buckshot has a remarkable drive and speed, and the owner notes that his nails never needed trimming because they wore down from constant activity. The tale isn't just about a dog; it's about the complicated reality of trying to adopt or foster in a system that can feel rigid and opaque. The owner laments the experience of being told he wouldn't be allowed to adopt, a rejection that he attributes to a front-desk employee described as "mean" and unhelpful. The fallout was emotional: a mix of sadness, vindictiveness, and a sense that a door had closed at a moment when he was hoping to find a quieter, smaller companion.
The narrative around Buckshot isn't a single moment in time but a thread that weaves through a broader view of the shelter's policies and personalities. Buckshot's story highlights a larger tension - between beloved, adopta?ble animals who would thrive in new homes and the criteria or attitudes that potential adopters encounter. The dog is described in vivid, almost affectionate terms - his intelligence, training, and athleticism are celebrated - but the path to adoption seems blocked by rules that feel inflexible to someone who believes he would be a responsible, loving owner. This particular observer suggests that the shelter's rules and the front-desk experience may deter otherwise qualified adopters by appearing unyielding or unsympathetic. The result is not only a personal disappointment, but a broader sense that the shelter could be missing opportunities to connect with caring people who might provide excellent homes for dogs with more energy or age-related needs.
Across the same long set of reviews, readers offer a mosaic of experiences that ranges from praise to critique. On one end, there are comments that begin with hopeful optimism: "Friendly and informative staff," the chance to visit with cats without an appointment, and the impression that the facility is clean. There are repeated notes about well-cared-for animals, caring volunteers, and a sense that the organization is doing good work to match pets with new families. Several reviewers celebrate positive outcomes - adopting or fostering pets who bring joy to their homes, gratitude for follow-up from staff after adoptions, and the sense that the shelter has grown and improved with its new building. The sentiment here is that ECCHA can be a life-changing resource, offering second chances to animals and meaningful connections for people who want to grow their families with rescue pets.
Yet, even among the warm testimonials, there are sharp cautions about customer service and internal communication. Some reviewers describe inconsistent experiences: one person notes that the shelter "sucks at calling back" and suggests that interactions with staff can feel curt or inattentive, especially when dealing with strays or complex situations. Others recount positive, friendly exchanges with staff, but still point to moments of miscommunication or a sense that some employees could improve in how they handle questions, appointments, or encounters with prospective adopters. The diversity of voices reflects a real tension: ECCHA is seen by many as a caring, capable organization that provides essential services, yet a subset of encounters leaves people feeling overlooked or undervalued.
There are stories of triumph that reinforce the shelter's value. Multiple accounts celebrate specific pets - Loki, Snoop Walter, Jack Daniels, and others - alongside the people who facilitated their adoptions or foster placements. The notes celebrate new buildings, broader services like free pet pantries, and the sense that volunteers and staff are genuinely devoted to the animals' well-being. Some reviewers speak quietly about the ongoing work to reunite lost pets with their owners, the thoughtful placement of animals into forever homes, and the ongoing commitment to spaying and neutering. Taken together, these narratives showcase ECCHA as a pivotal community hub for animal welfare, one that has earned gratitude and trust from many who have adopted, fostered, or volunteered.
But the final threads of the collection are unmistakably critical. A number of reviewers recount deeply disappointing experiences that linger in memory: claims of extremely poor customer service, encounters with personnel who could be perceived as unfriendly, and stories of adoptions mishandled or promises not kept. One particularly troubling account describes a puppy adoption scenario where an approved application was ultimately assigned to another family, with little to no direct explanation or apology, and with reluctance to offer restitution. The reviewer characterized the situation as a breach of trust and urged others not to rely on the shelter's assurances. Taken together, these negatives aren't dismissed as minor glitches; they represent real, painful moments that can undermine confidence in an organization that many rely on for compassionate care of animals.
In the end, the collection presents a living portrait of a community deeply invested in animals and their welfare, capable of both remarkable generosity and frustrating missteps. The shelter is praised for its compassion, cleanliness, and commitment to rehoming and supporting families with pets. It is also critiqued for communication gaps, inconsistent customer service, and rigid policies that can feel at odds with the desire to place well-matched animals in loving homes. The message from these voices is not simple praise or blame; it's a call for balance: to maintain the high standards that allow animals to thrive while ensuring clear, respectful, and responsive engagement with every person who walks through the doors or reaches out by phone. If the organization can merge its evident care for animals with more transparent, consistent, and empathetic service, the community's shared hope is that ECCHA will continue to grow as a trusted ally for pets and people alike.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chippewa Valley Regional (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pals Haven in Eau Claire, WI is a fully furnished assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a comfortable dining room where nutritious meals are prepared and served according to special dietary restrictions. Housekeeping services ensure that the living spaces are clean and well-maintained.
Residents can enjoy the beautiful outdoor space and garden area, providing opportunities for relaxation and fresh air. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with their loved ones and engage in online activities.
The caring staff at Pals Haven provides assistance with activities of daily living such as bathing, dressing, and transfers, ensuring that residents feel supported and safe. They also coordinate with health care providers to ensure that residents receive proper medical care. Medication management services are available to help residents organize and take their medications as prescribed.
The community offers a variety of scheduled daily activities to keep residents engaged and entertained. With 5 cafes, 8 parks, 7 pharmacies, 29 physicians, 32 restaurants, 9 places of worship, and 10 hospitals nearby, residents have easy access to various services and amenities within the vicinity.
At Pals Haven in Eau Claire, WI, seniors can enjoy a comfortable and vibrant lifestyle while receiving the personalized care they need.
This part of Eau Claire, Wisconsin, offers a variety of amenities and services that cater to the needs of seniors. With several restaurants nearby such as Eau Claire Ale House and Westside Bar & Grill, as well as fast food options like Taco Bell and Subway, residents can enjoy convenient dining options. Additionally, there are pharmacies such as Pharmacare and Mayo Clinic Store-Westgate in close proximity for easy access to medication and healthcare supplies. For medical care, there are reputable physicians at Marshfield Clinic Eau Claire Center and Oakleaf Pediatrics, along with hospitals like Sacred Heart Hospital and Mayo Clinic Health System Eau Claire Hospital nearby. The area also features cafes like Starbucks and The Goat Coffee House for social gatherings. Parks such as Randall Park and Owen Park provide opportunities for outdoor activities and relaxation. Various places of worship like Grace Lutheran Foundation and Our Redeemer Lutheran Church offer spiritual support for those seeking a community of faith. Overall, this part of Eau Claire presents a well-rounded environment that caters to the unique needs of seniors looking for a comfortable living space with accessible amenities.
Pals Haven is located at 2543 Kenora Parkway, Eau Claire, WI 54703 in Eau Claire County, Wisconsin
Positive Alternative Living Services
Eau Claire, WI
Small, intimate setting with comprehensive, personalized care.
Mcmahon Home
Eau Claire, WI
Small, personalized care with full services and amenities.
Mount Washington Residence
Eau Claire, WI
Competitive pricing with on-site amenities (beautician, devotional services, activities) and diabetic/incontinence care.
Mount Washington Residence costs
Mount Washington Residence images
Stable Living Llp
Eau Claire, WI
Comprehensive care and amenities in a homelike setting (24-hour supervision, ADL assistance, diabetes diet, meals, transportation, activities) with fully furnished living spaces.
Stable Living Llp Illinois St
Eau Claire, WI
Intimate setting with potential for personalized care (capacity of 4) and comprehensive services, plus a convenient location near amenities.
Realife Cooperative
Eau Claire, WI
Excellent access to dining, healthcare, parks, and places of worship nearby.
St Francis Apartments
Eau Claire, WI
Excellent access to dining, parks, healthcare, and worship nearby.
Beehive Homes Of Eau Claire
Eau Claire, WI
Caring, friendly staff; clean facility with varied activities and high-quality meals.
Beehive Homes Of Eau Claire costs
Beehive Homes Of Eau Claire reviews
Beehive Homes Of Eau Claire images
Oak Gardens Place
Altoona, WI
Homey, caring staff; clean, welcoming environment; smaller community with personalized attention; studio pricing is comparatively affordable.
Oak Gardens Place costs
Oak Gardens Place reviews
Oak Gardens Place images
Funding and Affording Assisted Living: A Thorough Overview
Assisted living facilities provide support for older adults needing help with daily activities without extensive medical care, but their costs can be high and vary by location and services offered. Families often seek various funding options and financial strategies to manage these expenses effectively while considering future needs and potential price increases.
Assisted Living Expenses and Long-Term Care Insurance: A Comprehensive Exploration
The article discusses assisted living expenses, the importance of long-term care insurance in covering these costs, and various financing options, highlighting the need for careful policy review and early planning to address potential needs. It also clarifies common misconceptions about Medicare and private health insurance limitations regarding long-term care coverage.
Securing Financial Support for Assisted Living: A Comprehensive Overview
Assisted living facilities offer crucial support for older adults needing help with daily activities but come with varying and significant costs, which can be financed through personal savings, government assistance programs, long-term care insurance, and home equity options. Professional guidance from experts can aid families in navigating these financial complexities to establish a sustainable budgeting approach for assisted living services.
