Milestone Senior Living Memory Care

Pros

• The staff at Milestone Senior Living is described as wonderful, caring, and responsive to residents' needs.
• Residents appreciate the cleanliness of the facility and the pleasant, spacious apartment designs.
• Families feel a strong sense of support from the management and staff, particularly in establishing personal connections during the admission process.
• Many reviews highlight that residents enjoy engaging activities and social interactions facilitated by the community.
• The interim management changes are viewed positively, with hope for improved procedures and trust between staff and residents moving forward.
• Overall, families express satisfaction with their loved ones' care and comfort at Milestone.

Cons

• The food is described as "really bad," lacking fruits and vegetables, with tiny portions and a gloppy texture.
• There have been significant staffing issues, leading to many residents and staff leaving in the past year.
• The consistency of activities is noted to be unreliable, with some days having activities while others do not.
• Though the facility is nice and clean, there are concerns about the quality of food being subpar.
• A particular room's location caused accessibility issues for a resident with COPD due to long distances to dining areas.
• Recent management changes have left families without explanations for staff removals, raising concerns about transparency and trust.

Review

Milestone Senior Living has garnered a mix of feedback from families navigating the complex decisions surrounding the care of their loved ones. Many reviewers express some satisfaction with the environment and staff, while also highlighting areas that necessitate improvement, particularly regarding food quality and management stability. The journey toward finding the right place for loved ones is often fraught with difficulty, as one reviewer experienced firsthand when choosing between several facilities. They noted how challenging it was to decide on the right fit for their sister due to the warmth and helpfulness displayed by staff across multiple options. Ultimately, they relied on input from their siblings to make a decision, reflecting how crucial family involvement can be in this process.

Despite initial challenges relating to management changes at Milestone, including the removal of senior staff over two months without clear communication to families, there seems to be an emerging sense of hope among residents' families. One reviewer expressed their optimism now that interim management has departed and a new director is in place. This transition is perceived as an opportunity for restoring trust between management and both residents and staff alike. In light of many residents and staff departing within the past year, this positive perspective offers encouragement that Milestone may once again stabilize operations and enhance consistency in care.

Families have been heartened by the dedication showcased by Milestone's caregiving team. One poignant account highlighted how caregivers were instrumental during a difficult time when a father was diagnosed with brain cancer; their attentive support made his final days more comfortable not only for him but also for his family members who were navigating their grief. Such testimonials underscore that personal care goes beyond routine tasks—it's about creating an environment filled with compassion where families feel supported in managing health crises.

On a related note, the social atmosphere at Milestone receives praise from families who appreciate interactions among residents. Reviewers mention enjoying community activities facilitated by staff, emphasizing vitality as essential not just for physical well-being but enhancing quality of life overall. While some expressed disappointment over inconsistent programming—for instance, not every day being packed with activities—the desire for engagement was palpable among those who appreciated having opportunities available.

However, one area that repeatedly raised concern across reviews centers around meal quality—a critical aspect of life in assisted living environments often tied closely to overall satisfaction levels among residents. Multiple reviewers described dissatisfaction with food choices at Milestone; terms like "glop" were used to describe unattractive meals lacking variety or freshness. Calls for improving culinary offerings—especially fruits and vegetables—were echoed alongside suggestions to pay attention to portion sizes and presentation as ways to enhance both nutritional value and enjoyment during mealtimes.

Despite these criticisms regarding food service, other aspects of Milestone’s environment received commendations worth noting: cleanliness stands out as consistently praised along with thoughtful features such as room layouts which include balconies and ample storage space. Families appreciated how friendly staff remained responsive even amid minor complaints about dining experiences—with residents generally feeling content within this clean facility that fosters community connections through shared spaces designed for socializing.

In summary, while many elements contribute positively towards making Milestone Senior Living a favorable option—including its commitment to individualized care approaches—the recurring concerns associated with meal quality reveal important areas ripe for growth within the organization’s operational framework moving forward into its next chapter under fresh leadership directions aimed at uplifting resident experiences while maintaining appropriate standards in all facets of caregiving provision—and continuing what appears like genuine efforts towards establishing better relationships amongst everyone involved: staff members themselves; current inhabitants residing there; along potential new arrivals seeking welcoming homes enriched by healthy nourishing choices catering holistically toward thriving lifestyles emotionally financially spiritually enriching entire households lefthand productive pursuits balanced thus uplifted onward together collectively toward brighter days ahead!

This area of Eau Claire, Wisconsin offers a convenient location with a variety of amenities nearby. There are several fast-food restaurants within a short driving distance, as well as local cafes for a more leisurely dining experience. In terms of healthcare, there are multiple physicians' offices and hospitals in the vicinity, providing easy access to medical services. Additionally, there are several parks for outdoor recreation and relaxation, perfect for enjoying nature. For those who require transportation options, car rental services and an airport are also available within a few miles. Overall, this area provides a blend of convenience and comfort that may be appealing to those considering senior living in Eau Claire.

Restaurants

• McDonald's (0.5 miles)
• Culver's (2.1 miles)
• Taco Bell (2.1 miles)
• Arby's (2.1 miles)
• Cancun Mexican Grill (2.3 miles)
• Westside Bar & Grill (2.7 miles)
• Big T's Saloon (3.8 miles)

Physicians

• Pine Grove Family Medicine (2.3 miles)
• Medical X-Ray Consultants (2.3 miles)
• Ebersold Michael MD (4 miles)
• Pain Clinic Of Northwestern Wisconsin (4.1 miles)
• Robertson Timothy J MD - Mayo Clinic Health System Eau Claire Behavioral Health (4.1 miles)
• Mayo Clinic Store - Midelfort (4.1 miles)
• Marshfield Clinic Eau Claire Center (4.4 miles)

Hospitals

• Luther Midelfort-Mayo Health System (2.4 miles)
• Mayo Clinic Health System Eau Claire Hospital (4 miles)
• Luther Hospital (4.1 miles)
• Luther Hospital Ccu (4.1 miles)
• Marshfield Clinic Urgent - Humayun N Khan MD (4.5 miles)
• Marshfield Medical Center (4.5 miles)
• Sacred Heart Hopital (4.8 miles)

Parks

• Jeffers Park (2.9 miles)
• Domer Park (3.7 miles)
• Wheaton Town Station 2 (4.1 miles)
• Phoenix Park (4.4 miles)
• Randall Park (4.6 miles)
• Owen Park Bandshell (4.7 miles)
• Owen Park (4.9 miles)

Pharmacies

• Mayo Clinic Store-Westgate (2.9 miles)
• Mayo Clinic Health System - Pharmacy & Home Medical (4.1 miles)
• Pharmacare (4.3 miles)
• Clinic Pharmacy of Eau Claire (4.5 miles)
• Walgreens (4.6 miles)
• Achieve Wellness Add to Favorites (6 miles)

Cafes

• Star Cup (4.4 miles)
• Olson S Ice Cream (4.6 miles)
• The Goat Coffee House (4.6 miles)
• Acoustic Cafe (4.8 miles)
• Starbucks (4.9 miles)

Places of Worship

• Diocese Of La Crosse (4.5 miles)
• Western Wisconsin Intervarsity (4.8 miles)
• Restoration Church (4.8 miles)
• Grace Lutheran Foundation (5 miles)
• Our Redeemer Lutheran Church (5 miles)
• Cornerstone Christian Church (5.4 miles)
• St Joseph Catholic Rectory (5.9 miles)

Transportation

• Budget Car Rental (5.3 miles)
• United Airlines (5.4 miles)