The Koselig House

Pros

• The staff at The Koselig House are friendly and helpful, providing excellent care for residents.
• The facility is clean and well-maintained, with a pleasant atmosphere that residents enjoy.
• Families appreciate the range of activities available for residents, allowing for engagement and socialization.
• Many reviews highlight the quality of food served, with residents expressing satisfaction with their meals.
• The peaceful country setting and spacious layout of the facility contribute to a positive living experience.
• Residents benefit from individualized attention and care from dedicated staff members.
• Despite staffing challenges common in the industry, families feel their loved ones receive good quality care at The Koselig House.
• Families have found the facility accommodating when it comes to payment options, easing financial stresses during difficult times.

Cons

• They have experienced poor care, constant turnover of staff, and inadequate meal quality at The Koselig House.
• A former staff member was prosecuted for stealing checks from a resident's account, raising concerns about security.
• There is a troubling lack of management presence and oversight since the departure of two directors in quick succession.
• Families reported a significant lack of communication from the facility regarding their loved ones' care.
• Staffing shortages are prevalent, with average shift coverage being insufficient for the number of residents.
• Cleanliness in individual rooms could be improved, as some families noted that housekeeping services were lacking.
• There are complaints about limited menu options, particularly regarding fresh vegetables and healthy meals.
• An incident where a resident fell and suffered severe injury raised serious concerns about staff attentiveness and response protocols.
• Some family members feel compelled to visit frequently to ensure proper care is being provided due to understaffing issues.

Review

The Koselig House has garnered a range of opinions from families regarding the care and environment provided to their loved ones. Many early experiences at The Koselig House began positively, with reviews highlighting the friendliness of the staff, cleanliness of the facility, and its appealing country setting. However, as time progressed, particularly after leadership changes, multiple reviewers noted a significant decline in overall quality. Issues such as high staff turnover, inadequate meal quality—often reduced to simple fare like cereal and sandwiches—and poorly managed facilities were alarming concerns for those who had entrusted their family members to this establishment.

Families echoed similar sentiments about their loved ones receiving friendly interactions from staff members but expressed dissatisfaction over increased management issues. Some residents spoke about how they felt cared for by individual staff members who went above and beyond despite being visibly overwhelmed with responsibilities due to a lack of staffing. One reviewer recounted that many caregivers shared their frustrations regarding being overworked in an under-staffed environment—a sentiment that resonated strongly among other families who had contact with current employees.

Moreover, while some families found comfort in the facility's aesthetics and cleanliness—including wide hallways and modern accommodations—others raised serious allegations of neglectful oversight concerning resident safety. A particularly distressing account involved a resident suffering a severe injury without proper immediate action taken by staff or notification to family members. This incident not only raised red flags regarding resident monitoring but also highlighted accountability lapses within the staff operationally.

Food service emerged as another contentious issue for many residents, with complaints ranging from limited menu variety to poor nutritional value offered at meal times. While some expressed satisfaction with certain meals prepared by kitchen staff—such as enjoying good food or noting frequent activities planned—they were concerned that basic dietary needs were not being adequately met on a regular basis. Such inconsistencies further contributed to feelings of unease amongst families regarding whether their loved ones received truly adequate care.

In contrast to these grievances, some reviews painted The Koselig House in a more favorable light, attributing positive experiences mainly to recent management improvements following the appointment of new directors and nursing personnel. These changes seemingly facilitated better communication avenues between family members and staff when addressing urgent health matters for residents. However, lingering concerns about why prior directors departed so quickly cast doubt on future stability and governance within the facility's leadership structure.

Ultimately, there exists a complex dichotomy surrounding The Koselig House experience: while many reviewers appreciated the caring nature of individual staff members and found solace in visiting conditions enhanced by new developments within management strategies, persistent operational shortcomings—and fluctuating standards—left significant room for improvement. Families deliberated over whether they could recommend this facility based on personal stories; ultimately deciding that it was perhaps best suited for individuals who prioritize location or aesthetic appeal over consistent quality care amidst ongoing uncertainties about staffing levels available for residents' needs during critical moments.

Located in the charming town of DeForest, Wisconsin, this area offers a variety of amenities that cater to senior living. With several parks nearby such as Conservancy Commons Park and Sheehan Park, residents can enjoy outdoor activities and leisurely walks in nature. There are also a variety of dining options in close proximity, including Subway, McDonald's, and Rodeside Grill. For healthcare needs, there are pharmacies like Walgreens and Hometown Pharmacy Long Term Care Pharmacy conveniently located within a few miles. Additionally, there are reputable physicians and medical centers such as UW Health East Clinic and Group Health Cooperative for quality healthcare services. The area is also home to Spay Me hospital for pet care needs. For entertainment and socializing, Flix Brewhouse theater offers a unique movie-watching experience. Overall, this part of DeForest provides a peaceful and convenient environment for seniors looking to retire in a welcoming community.

Parks

• Conservancy Commons Park (0.9 miles)
• Terrace Park (2 miles)
• Western Green Area Park (2.4 miles)
• Windsor Hill Playground (2.6 miles)
• Orfan Park (4.9 miles)
• Sheehan Park (5.4 miles)
• Warner Park (5.6 miles)

Restaurants

• Subway (1.3 miles)
• McDonald's (1.3 miles)
• Rodeside Grill (1.3 miles)
• Jimmy John's (1.9 miles)
• Karen The Cake Lady (2.4 miles)
• Norske Nook (2.5 miles)
• El Alegre Mexican Rest (2.7 miles)

Pharmacies

• Walgreens (1.8 miles)
• Hometown Pharmacy Long Term Care Pharmacy (2.1 miles)
• Walgreens (4.4 miles)
• UW Health at The American Center Pharmacy (4.5 miles)
• Scientific Protein Laboratories (5.1 miles)
• Walgreens (5.7 miles)
• UW Health Northeast Family Medical Center Pharmacy (5.7 miles)

Places of Worship

• Norway Grove Memorial Lutheran Church Elca (2.2 miles)
• Eastside Evangelical Lutheran (5.9 miles)
• Zion Evangelical Lutheran Church Wels (6.9 miles)
• Sacred Hearts of Jesus and Mary Catholic Church (7 miles)

Physicians

• Gerald Corcoran, DDS (2.6 miles)
• Robertson Plastic Surgery (4.7 miles)
• Aesthetic Artistry MedSpa (4.9 miles)
• UW Health East Clinic (5.4 miles)
• Group Health Cooperative (5.4 miles)
• U W Health-Spine Center - Daniel K Resnick MD (5.4 miles)
• Accuear Professional Hearing & Audiology Clinics (5.5 miles)

Hospitals

• Spay Me (3.8 miles)

Transportation

• Dane County Regional Airport (MSN) (5.2 miles)

Cafes

• Panera Bread (6 miles)
• Starbucks (6.2 miles)

Theaters

• Flix Brewhouse (6.3 miles)