Visiting Angels in De Pere, WI

Pros

• Visiting Angels is a wonderful company with welcoming staff and dependable caregivers.
• They send caregivers who are compatible, efficient in getting clients to appointments, and supportive for years.
• The care provided is outstanding.
• The company has great people, with scheduling that is flexible and communication that is good.
• The staff are kind, friendly, and professional, offering responsive and helpful service.
• Visiting Angels delivers care that is truly heartfelt, with caregivers described as angels.
• The caregivers are dependable, hardworking, and deeply dedicated to clients’ wellbeing.
• Visiting Angels is a priceless resource for families, providing high-quality, compassionate care and clear communication.
• The service matches the right caregiver to each individual, ensuring peace of mind and total satisfaction.

Cons

• Visiting Angels refused to provide service to the family member because the first employee sent made false accusations against her.
• The employee left the company, and with no proof that the family member did or said anything against the employee, Visiting Angels told the family they would not send anyone else to her home, even though she lives in a very rural area where she cannot find help.
• The aging family member who is paralyzed from the waist down is now suffering with no help around her home.
• The reviewer described Visiting Angels as a bad company that takes the word of one briefly employed worker over an aging woman who’s paralyzed, and said they would not recommend the company.
• The reviewer would never recommend this company to anyone.

Review

Visiting Angels in De Pere is best suited for seniors who want to stay at home with steady, compassionate support and for families who need dependable, long-term caregiver relationships and hands-on help with transportation, errands, and daily tasks. The strongest case comes from communities where a parent or spouse can continue living at home with predictable routines, clear communication, and a stable caregiver pool. In this market, the agency consistently demonstrates that a good match between client and caregiver matters as much as the care itself. The reviews repeatedly spotlight punctuality, kindness, and the ability to navigate appointments, assets that reduce family stress and make aging in place more feasible. It’s not framed as medical-grade home health; it’s about reliable companionship and practical, compassionate assistance that enables independence.

Those who may want alternatives are families needing round-the-clock skilled medical attention, complex wound care, or 24/7 supervision from licensed professionals. Visiting Angels’ strength is caregivers who can drive clients to appointments and perform daily living tasks, but the line between personal care and medical nursing isn’t promoted here. If the home situation demands consistent coverage in a very rural setting where staff capacity is uncertain, it may be prudent to shop around, or to pair Visiting Angels with a licensed home health provider for sharp medical oversight. A single high-profile negative experience, a family reporting that service was cut off after allegations by a former employee, illustrates a potential fragility in how disputes are resolved and how access can be interrupted for vulnerable relatives.

On the positive side, the core pro is caregiver quality and stability. Several clients emphasize having the same caregiver for years, or a therapist-level commitment from staff, with one caregiver described as a "tireless advocate" who shows deep dedication. The agency’s staff are described as dependable, professional, and warm, with a culture of helpfulness that extends to case managers like Autumn and Cathy who coordinate care and stay in touch with families. Scheduling flexibility and efficient logistics, getting people to appointments on time and back home, are repeatedly cited as a practical relief for busy families. The overall tone in reviews is that the caregivers are not just workers but trusted partners who improve daily life by showing up with competence and empathy.

That combination, strong caregiver retention, responsive office support, and proactive communication, helps offset most downsides. When families praise the ‘world class’ service and the way staff tailor matches to individual needs, they’re speaking to a system that values the person first and the schedule second. The occasional friction noted in a lone negative post is a reminder that any agency can face hard moments; it’s notable that the owner-patrons respond with detailed explanations and accountability, including clarifying paperwork and staffing availability. Taken together, these patterns point to a company that learns from missteps and leans into transparency, which is critical for families weighing a long-term caregiving relationship.

From a decision-making standpoint, the pros considerably outweigh the cons for most families. The practical upside, consistent caregivers who become familiar with routines, strong local management, and the ability to coordinate transportation, reduces the day-to-day burden of caregiving for relatives who cannot be present. The risk is not negligible, but it is mitigated by the agency’s demonstrated willingness to adjust, re-match caregivers, and involve case managers who keep communication open. For families in De Pere or greater Green Bay, this translates into fewer emergencies, steadier daily life, and more peace of mind as a loved one ages at home. The model works best where appreciation for caregiver stability is matched with accessible, responsive office support.

Bottom line: Visiting Angels De Pere is a top-tier choice for families prioritizing dependable, compassionate home care with solid caregiver continuity and robust, hands-on administration. It serves best those who want to preserve independence at home and rely on a trusted partner to handle errands, appointments, and daily living tasks with a human touch. The caveat is the potential vulnerability around service gaps in very rural locales or during disputes; prospective clients should verify coverage areas, ask for a concrete back-up plan, and request a clear escalation path for disagreements. With a thoughtful trial period, explicit caregiver matching, and confirmation of backup coverage, this agency can become a steadfast ally in keeping aging loved ones safely at home.

This part of De Pere, Wisconsin offers a variety of amenities that may appeal to seniors looking for a peaceful and convenient living environment. Within a short distance, there are several restaurants ranging from casual dining options like Taco Bell to more upscale choices like The Abbey. Additionally, there are multiple pharmacies in the area such as Walgreens and Aurora Pediatrics, making it easy to access necessary medications and healthcare services. For those who enjoy spending time outdoors, there are several parks nearby including Heritage Hill State Park and Green Isle Park. Medical care is also easily accessible with hospitals like St Vincent Hospital and Bellin Memorial Hospital located within a few miles. Overall, this area provides a mix of dining options, healthcare facilities, recreational opportunities, and medical services that could make it a desirable location for senior living.

Restaurants

• The Union Hotel & Restaurant (0.2 miles)
• The Abbey (0.6 miles)
• Stella's (0.7 miles)
• Taco Bell (0.8 miles)
• Brickhouse Craft Burgers & Brews (0.9 miles)
• Nicolet Restaurant (0.9 miles)
• Zesty's Frozen Custard (0.9 miles)

Pharmacies

• Walgreens (0.3 miles)
• Walgreens (1.3 miles)
• Aurora Pediatrics (1.5 miles)
• Custom Health Pharmacy (2.4 miles)
• Walgreens (2.6 miles)
• CVS In The Pharmacy (2.6 miles)
• CVS Pharmacy (2.6 miles)

Cafes

• The Exchange Coffee, Mercantile, & Eatery (0.6 miles)
• Oak Street Cafe (1.2 miles)
• Starbucks (1.4 miles)
• Panera Bread (1.9 miles)
• Starbucks (3.5 miles)

Places of Worship

• Old St Joseph Church (0.6 miles)
• Nativity Of Our Lord Parish (2.7 miles)

Physicians

• Aurora Behavioral Health Center (1.5 miles)
• Wajahat Khan MD (1.5 miles)
• Prevea Sports Medicine (1.9 miles)
• Green Bay Radiology SC (2 miles)
• Mehul Mahendra Doshi (2 miles)
• Page, Tracy Dr - Prevea Health (2.4 miles)
• Prevea Behavioral Care-Green Bay (2.4 miles)

Parks

• Heritage Hill State Park (2 miles)
• Sand Acres Park (2.3 miles)
• Green Isle Park (2.5 miles)

Theaters

• Bay Park Cinema Ashwaubenon, Wi (2.2 miles)

Hospitals

• Bellevue Independent and Assisted Living (2.9 miles)
• St Vincent Hospital (3.1 miles)
• Universal Hospital Services (3.2 miles)
• Bellin Memorial Hospital (3.6 miles)