1744 Burgoyne Ct, Depere, WI 54115
For more information about senior living options: (866) 208-4318
Overall Review of Hil Fox Run
Pros
They find it nice to visit their mom and son there.- It is a nice place.
- The complex is sweet.
- The apartment complex itself has been very accommodating and nice.
Cons
They haven’t had the best neighbors, which isn’t on the apartment complex but has affected the rating.- They were disappointed with the management's lack of responsiveness during a power outage.
- WPS could not check indoors because there was no authorization to enter.
- When the power went out there was a loud pop, indicating an internal electrical issue.
- All their food went bad due to the outage.
Review
Hil Fox Run in De Pere, WI is best suited for active seniors and families seeking a pleasant, apartment-style setting where visits feel easy and daily life remains low-key, with enough social texture to feel livable. It works well for residents who prioritize atmosphere, autonomy, and a family-friendly vibe over high-touch medical or daily life oversight. Those needing consistent, 24/7 on-site care, rapid crisis response, or robust daily support should look elsewhere.
Those who may want to consider alternatives include families prioritizing dependable crisis management and strong, proactive communication. If a resident requires regular medication reminders, hands-on supervision, or immediate assistance during emergencies, this community can fall short. Also, anyone who values tightly knit, well-vetted resident interactions and predictable neighbor dynamics may prefer a setting with more stringent management oversight and community screening.
The strong points are clear on the surface. The apartment complex is described as accommodating and pleasant, with a “sweet” feel and a generally attractive milieu that makes visits enjoyable for loved ones. The overall setting supports a relaxed, home-like rhythm, and the ability to visit a parent and child in the same community adds a meaningful family dimension. These positives translate into attractive daily living for residents who largely live independently and relish a low-key, welcoming environment.
Yet the most consequential drawback centers on crisis responsiveness and communications. A power outage exposed real vulnerabilities: an outage occurred with insufficient means of communication to caregivers, and the on-call emergency line did not bring timely help despite hours of persistence. Local utility personnel (WPS) could not verify indoor conditions, leaving a sense of uncertainty inside the residence. The outage also led to spoiled food and disrupted routines, underscoring how a breakdown in management responsiveness can quickly escalate into tangible discomfort and safety concerns.
In weighing pros and cons, the pleasant atmosphere and accommodating tendencies provide meaningful upside for residents who value everyday livability and social ease. However, these benefits do not fully offset the core risk: when a crisis hits, the apparent gaps in after-hours responsiveness and coordinated incident handling can erode trust and safety. If the resident’s needs are mostly for companionship and light support, the environment may still feel right. If stability, clear crisis protocols, and rapid on-site intervention are nonnegotiable, this community likely falls short.
For families evaluating Hil Fox Run, concrete steps are essential before committing. Seek explicit, documented after-hours emergency procedures, and verify how quickly help can be deployed during outages or similar events. Ask for a tour that focuses on what kind of maintenance, financial arrangements, and safety checks are standard outside business hours. Probe recent examples of how management handled past incidents and request references from current residents about responsiveness and neighbor dynamics. Finally, compare with other nearby communities that offer stronger continuity of care, more transparent crisis management, and clearer guarantees about safety and food preservation during interruptions. In short, Hil Fox Run offers a welcoming, low-key living option, but its appeal hinges on the resident’s tolerance for occasional management gaps and the availability of robust crisis handling when needed.
8 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Austin Straubel International (5 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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