1744 Burgoyne Ct, Depere, WI 54115
For more information about senior living options: (844) 490-3973
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The experience starts on a warm note, with the writer expressing real pleasure at visiting family there. They mention coming to see their mom and their son, and describe the place as nice and inviting from the moment they arrive. The initial impression is one of comfort and a family-friendly environment, where the setting itself feels pleasant and welcoming for visits and quality time.
Describing the complex more broadly, the reviewer calls it a "sweet" complex and notes that the apartment community has been accommodating and nice overall. There is a clear sense that the property, as an institution, tends to create a positive atmosphere and provides a hospitable living experience. The kindness and accommodating attitude of the management are highlighted as a strength, contributing to a favorable overall impression.
However, the reviewer also acknowledges that not everything about the experience is perfect. They mention that they haven't had the best neighbors, and they explicitly state that this is not the fault of the apartment complex. Rather, it's something that has affected their overall rating. This distinction underscores that some of the dissatisfaction comes from surrounding residents rather than management or the property itself, suggesting a more nuanced view of the complex.
The review then shifts to a concrete crisis: a power outage that occurred around 7 o'clock. The writer recounts reaching out to the emergency contact numbers for hours and receiving no response, which was a major source of frustration. In parallel, a utility company, WPS, arrived and inspected the meters and lines, finding no issues with the external electrical supply. Yet the company could not enter the residence to check anything inside because they lacked authorization to do so. The situation was further complicated by a loud popping sound during the outage and the writer's conviction that the problem originated internally within the apartment's electrical system.
Food spoilage adds a tangible, practical consequence to the outage. The reviewer notes that all their food went bad, which compounds the frustration and hardship of the situation. The inability to secure timely assistance is reinforced by the detail that multiple phone calls yielded no responses, leaving the writer feeling isolated and unsupported during a potentially dangerous and inconvenient incident.
Ultimately, the review paints a picture of a complex that, on balance, has many positive attributes - pleasant surroundings, a family-friendly vibe, and a management team that is generally accommodating. Yet the outage episode exposes a critical weakness: delayed or absent communication and response from management during a crisis. This lapse detracts significantly from the overall experience, because timely support during outages is a fundamental expectation for residents and visitors alike. The combination of neighbor dynamics and the outage mishap shapes a complex narrative where the strengths are tempered by notable shortcomings in crisis responsiveness, leaving the reader with mixed but clearly weighted impressions.
Hil Fox Run in De Pere, WI is an assisted living community that offers a range of amenities and care services to provide comfort and support for its residents. The community features a dining room where delicious meals are served, and each apartment is fully furnished for convenience. There is also a lovely garden and outdoor space for residents to enjoy.
Housekeeping services ensure that the community remains tidy and well-maintained at all times. Move-in coordination is provided to assist new residents in settling into their new home smoothly. Wi-Fi/high-speed internet and telephone services are available to keep residents connected with their loved ones.
The care services offered at Hil Fox Run include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that each resident's medical needs are met. Special dietary restrictions, including diabetic diets, are accommodated in the meal preparation and service. Medication management is provided to ensure that residents take their medications as prescribed.
Transportation arrangement for medical purposes, as well as transportation to doctors' appointments, is available for residents who require it. Additionally, there are three cafes, two parks, three pharmacies, eleven physicians' offices, twelve restaurants, one place of worship nearby the community. This ensures easy access to necessary amenities and services.
To promote an active lifestyle and social engagement among residents, scheduled daily activities are organized by the community. These activities aim to cater to the various interests of the residents.
In summary, Hil Fox Run in De Pere, WI is a well-equipped assisted living community that provides a comfortable and supportive environment for its residents. With a range of amenities and care services available, along with convenient access to nearby facilities and healthcare professionals, this community aims to enhance the overall well-being of its residents.
Hil Fox Run is located at 1744 Burgoyne Ct, Depere, WI 54115 in Outagamie County, Wisconsin
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