1743 Burgoyne Court, De Pere, WI 54115
For more information about senior living options: (844) 490-3973
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The impressions start with a simple, personal note about visiting family. The reviewer says it's nice to visit their mom and son at the property, which hints at a warm, family-friendly feeling associated with the place. The sentiment isn't grandiose, but it conveys consistency in everyday experiences when the visit goes smoothly and the surroundings feel comfortable and welcoming.
Beyond that initial sentiment, the reviewer reinforces a straightforward positive view of the property with concise affirmations: "Nice place" and "Sweet complex." These phrases may seem brief, but they collectively establish the overall tone of a residence that feels pleasant and appealing in everyday life. The language suggests a charm or character to the community that residents and guests can enjoy.
When describing the apartment complex itself, the reviewer adds a notable compliment: the staff and management have been very accommodating and nice. This line underscores a generally high level of service and a welcoming attitude from the people who run the property. It paints a picture of responsive or friendly management in ordinary circumstances, contributing to a favorable overall impression of living at the complex.
However, the review also makes a clear distinction between the complex and the people who live around it. The reviewer notes that they haven't had the best neighbors, and while they acknowledge that this isn't the apartment complex's fault, it has influenced the rating they would give the place. This caveat points to how neighborly behavior or noise can color a resident's evaluation, even when it shouldn't reflect the property's management or amenities. The implication is that the living experience is affected by surrounding residents, not just the infrastructure or services.
A critical event is described in detail: a power outage occurred around 7 PM. The reviewer attempted to contact the emergency number for hours but received no response. This part of the account highlights a major gap in emergency communication and responsiveness, especially during a problem that could affect safety, food preservation, and daily routines. The absence of a timely reply from management during a crisis stands out as a stark contrast to the earlier praise for accommodating staff.
In the ensuing steps, the utility company WPS is involved. They arrived, checked meters and exterior lines, and found nothing wrong on the outside. The account notes that WPS did not have authorization to enter the apartment, so they could not check anything indoors. A loud pop is described as part of the outage, and the reviewer attributes this to an internal electrical issue. This sequence emphasizes a tension between what the utility could verify externally and what remained unresolved inside the living space, leaving the resident with a sense of unresolved risk and danger.
The outage's consequences amplify the frustration: all the food in the refrigerator and perhaps freezer went bad, which adds a tangible, costly impact to the disruption. The review mentions calling multiple numbers and receiving no response, reinforcing a pattern of unhelpful or unreachable management during a crisis. By the end of the account, the reviewer expresses clear disappointment with the management in that moment, suggesting that the handling of the outage failed to meet expected standards of care and communication.
Taken together, the review presents a nuanced picture of a place that many aspects like the environment and the management's regular conduct can be praised, while a single, high-stakes incident exposed serious shortcomings. The apartment complex is described as pleasant and accommodating in ordinary times, with a sweet, welcoming atmosphere that makes visits enjoyable. Yet when a power outage occurred, the combination of delayed responses, lack of indoor electrical assessment authorization, and the resulting damage to food created a lasting negative impression. The critique suggests that reliability in emergencies and clear lines of communication are critical areas for improvement, even in a complex that otherwise earns affection for its charm and daily livability.
Burgoyne Court II in De Pere, WI is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a spacious dining room where residents can enjoy delicious meals tailored to their dietary needs. All units are fully furnished, providing a cozy and welcoming atmosphere for residents to feel at home.
The community also boasts beautiful garden areas and outdoor spaces, allowing residents to relax and enjoy the fresh air. Housekeeping services are provided to ensure that living spaces are always clean and tidy.
Residents will have access to telephone services as well as Wi-Fi/high-speed internet, keeping them connected with loved ones and enabling them to browse the web or stream their favorite shows.
In terms of care services, Burgoyne Court II offers assistance with daily activities such as bathing, dressing, and transfers. The community coordinates with health care providers to ensure that residents receive necessary medical attention. Specifically, the staff can assist those with diabetes in managing their diet. Medication management is provided to ensure that residents take their medications correctly and regularly.
Transportation arrangements are available for medical appointments, ensuring that residents can easily access healthcare services. In addition, there are several nearby cafes and restaurants for residents who wish to dine out or socialize outside the community. There are also parks located nearby for those who enjoy outdoor activities.
With 11 physicians, 3 pharmacies, 1 hospital, and places of worship located within close proximity to Burgoyne Court II, residents have convenient access to essential services.
Overall, Burgoyne Court II provides a comfortable living environment with various amenities and comprehensive care services to support the needs of its residents while promoting an active lifestyle through scheduled daily activities and nearby attractions.
Burgoyne Court II is located at 1743 Burgoyne Court, De Pere, WI 54115 in Outagamie County, Wisconsin
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