300 Krista Court, Baraboo, WI 53913
For more information about senior living options: (844) 490-3973
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Across a broad range of experiences, Real Estate Management Solutions (REMS) emerges in many stories as a company that can be both highly dependable and deeply frustrating, depending on who you ask and what property or service is involved. For some business tenants and property managers, REMS is a steady, responsive partner - showing up on schedule, handling maintenance with care, and keeping communication channels open. In those accounts, the relationships feel professional and productive: a dairy farm that relies on REMS for cleaning notes that the team always arrives when promised, does excellent work, and treats employees and the facility with respect. A duplex managed by REMS is described as being managed by a team that is "always responsive and quick to fix any issues," even going the extra mile during a heat wave to advocate on the tenants' behalf when the air conditioner failed. A commercial suite tenant adds that maintenance requests are addressed promptly, the property manager is accessible by text for concerns, and the building is kept clean and secure, with payments streamlined through a convenient portal. Positive sentiments are reinforced by individual staff mentions - Susie is praised as quick to respond and helpful, while Linda is remembered for resolving a problem immediately when helping a family move into an apartment. For several renters in Monona and nearby areas, the REMS online portal and staff responsiveness become defining positives that make day-to-day housing and payment tasks smoother and more predictable.
Yet the same body of experiences is replete with troubling, cautionary, and sometimes scathing accounts. A number of tenants describe a very different reality, marked by persistent maintenance problems, miscommunications, and safety concerns. One account portrays Baerhon, an apartment complex, as the worst rental experience, with cockroaches appearing within two months, a claimed absence of a promised water softener, intermittent hot water outages lasting days, and electrical problems that damaged personal electronics. The resident alleges illegal wiring behind the circuit panel and accuses management of being unresponsive and unreliable, with pest control visits occurring far less frequently than claimed. The same thread of critique notes slept-on details - months passing without needed repairs, and an overall pattern of neglect or slow responsiveness that left residents feeling unsafe and unheard. In another instance, a reviewer lashes out at what they see as mismanagement, rude behavior, and a perceived willingness to lie to get potential tenants into dirty, smelly apartments with carpets carrying the odor of cat urine.
Discrimination and unprofessional conduct also appear in several accounts. A prospective renter recounts a frustrating leasing process marked by delays, inconsistent communication, and a claim of weight-based discrimination after being told they were approved and then not. The timeline stretches from a fast initial contact to weeks of silence, then a denial grounded in income assumptions that the reviewer disputes. The same thread includes complaints about poor applicant handling, such as being told to "fill out an application" only to face outdated or inconsistent responses, and an overall sense that the process did not reflect fair, professional leasing standards. Another tenant describes rude, dismissive interactions with a leasing agent who preferred text messages over phone calls, a communication style that compounded frustration and led to the feeling that customer care was lacking.
Across multiple dwellings, some tenants report a pattern of maintenance delays and safety concerns that ripple into daily life. A story about a rental where the water heater began leaking and was only replaced after a long wait highlights a broader sense of chronic maintenance delays, followed by the upheaval of new, louder tenants moving into the building and taking up space in previously quiet neighborhoods. Complaints about noise, parking clashes, and a sense of breach of contract add to the impression that some REMS-managed properties struggle with balancing tenant needs and landlord obligations. A separate account claims that a property's cleanliness and safety left much to be desired, with dirty hallways, unaddressed repairs, and an overall impression that management does not prioritize tenants' well-being.
Safety concerns surface in an unsettling episode involving carbon monoxide and a delayed response to an unsafe condition. A resident describes a situation in which an air-conditioning issue was addressed only after repeated calls, with a subsequent intervention from the fire department to verify potential carbon monoxide danger. The frustration is not simply about inconvenience; it points to questions about whether the property's safety systems and maintenance culture are aligned with basic tenant protections. In the same spectrum of experiences, another person recounts a similar lack of timely action after a critical system failure, underscoring a broader pattern of maintenance delays that can affect health and safety in the home.
Despite the darker reviews, there are still clear signs of strong customer loyalty in certain segments. A reviewer who previously felt dissatisfied now emphasizes that, for commercial space, REMS can deliver responsive, well-maintained facilities and reliable communication. One tenant describes their online experience as a positive feature, noting how easy it is to manage rent and maintenance through the portal, and another highlights the reliability and professionalism of certain REMS staff members like Susie and Linda as the differentiating factors in their ongoing relationship with the company. In some cases, tenants recognize improvements over time or favorable outcomes in particular branches - an acknowledgement that REMS can be capable of delivering good service when circumstances align, when staff are attentive, and when maintenance workflows function smoothly.
Taken together, the collection paints a complex picture: REMS appears capable of delivering dependable, client-focused service in some situations while falling short in others. The stories emphasize the importance of consistent maintenance standards, transparent and professional leasing practices, timely safety responses, and respectful, clear communication. For anyone considering a REMS-managed property or business collaboration, these experiences suggest a cautious approach - ask explicit questions about maintenance timelines, pest control history, safety protocols, and the availability of direct, reliable communication channels. It also helps to seek out locations and teams with proven track records of prompt action, careful property upkeep, and a culture of attentive service, while staying aware that experiences can vary significantly from one site to another.
Rem Krista Court is a premier assisted living community located in Baraboo, WI. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
With a spacious dining room, residents can enjoy delicious meals prepared by our expert culinary team. Each apartment is fully furnished, providing a cozy and inviting atmosphere for our residents. The beautiful garden and outdoor space offer opportunities for relaxation and leisurely walks.
Our dedicated housekeeping services ensure that each resident's living space is clean and maintained. Additionally, we provide move-in coordination services to make the transition as smooth as possible for new residents. We also offer telephone and Wi-Fi/high-speed internet access to keep residents connected with their loved ones.
At Rem Krista Court, our compassionate staff provides assistance with daily activities such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that all medical needs are met. Our experienced team also specializes in diabetes diets, medication management, and accommodating special dietary restrictions.
Transportation arrangement for medical appointments is provided for the convenience of our residents. Regular transportation to doctors' appointments ensures that they receive necessary healthcare without any hassle or inconvenience.
Residents at Rem Krista Court can enjoy various social activities through our scheduled daily activities program. This provides opportunities to engage with fellow residents, fostering friendships and enriching experiences.
Our community is conveniently located near several cafes, parks, pharmacies, restaurants, places of worship, and hospitals. This ensures that residents have easy access to essential amenities and services outside the community.
At Rem Krista Court in Baraboo, WI, we strive to create a warm and caring environment where seniors can live comfortably while receiving the support they need.
Rem Krista Court is located at 300 Krista Court, Baraboo, WI 53913 in Sauk County, Wisconsin
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