Maxim Healthcare Services Inc

Pros

• Katlyn is a very professional recruiter who promptly accommodates any needs and concerns.
• The reviewer recommends Katlyn for those seeking work and highlights a solid, detail-oriented Maxim staff.
• Office staff communicate well and are willing to work with nurses and clients to find a good fit.
• Maxim has many long-time clients, indicating sustained relationships.
• Alyson Hackelman and her team are helpful, accommodating, and responsive, making assignments worthwhile and enjoyable.
• Staffer NM is wonderful.
• Maxim provides paid training options - lab-based, online, and in-person - along with paid yearly continuing education.
• Nurses can pick their own schedules, take days off when they want, and work with amazing clients.

Cons

• The agency is shady and deceitful.
• The recruiters misrepresented the position, lied about pay, and pressured acceptance.
• The staff are untrustworthy, unprofessional, and unable to answer basic questions.
• They toy with candidates, push them into placements, and leave them hanging.
• There is poor or non-existent communication between the agency, the workplace, and the worker, with delayed or missing pay.
• They ignore safety concerns and advise workers to email issues rather than addressing them directly.
• They lack adequate training or oversight in assignments, leading to unsafe patient care (e.g., overdosing of a child).

Review

Maxim Healthcare Staffing elicits a wide range of experiences from the people who work with or through the agency. On one hand, many nurses and healthcare professionals praise the company for responsiveness, supportive recruiters, and the ability to build lasting relationships with clients. They highlight recruiters who are professional, detail-oriented, and eager to accommodate individual needs. In particular, one reviewer singles out Katlyn for her professionalism and prompt handling of concerns, noting that she helps arrange accommodations and builds a solid business relationship with Maxim staff who pay attention to detail and find practical solutions. For these readers, Maxim feels like a dependable partner that can help someone who is actively seeking flexible, long-term placements and meaningful client work.

But alongside the praise, there is a steady stream of strong criticisms about other experiences with Maxim. Some reviewers describe the agency as shady and deceitful, recounting cases where job details were misrepresented or not clearly understood by the recruiter. A troubling example involves a teaching position that was pitched with a weekly pay of $2,382. The recruiter asserted the role matched what appeared on the website, but after the candidate relocated and prepared to move forward, the district required a different endorsement. The reviewer accuses the recruiter of lying, pressuring the candidate to switch to different roles they had previously declined, and ultimately leaving them without the promised placement. The dissatisfaction extends to the recruitment process itself, with claims that staff "toyed with" candidates and failed to provide honest, complete information.

Payroll and communication issues also surface in several accounts. One reviewer reports not receiving two weeks of pay and being told that payroll could not be tracked or estimated. There are depictions of a disjointed feedback loop between the office, the school district or client, and the employee, with the reviewer feeling disrespected and devalued, even when they brought legitimate concerns about their work environment or duties to the company. This set of experiences paints a picture of a system where open, transparent communication between the agency, the client, and the worker is inconsistent, and where workers can feel replaceable despite years of experience.

Against this backdrop of negative experiences, other reviewers paint a much more positive portrait of Maxim. Several accounts highlight strong, responsive office staff and recruiters who genuinely strive to match nurses with appropriate assignments. One reviewer emphasizes the value of working with Alyson Hackelman and her team, noting proactive, timely responses to requests and assignments that feel worthwhile. The same reviewer describes a meaningful, ongoing engagement in which their assignments are satisfying, and the recruiter remains supportive - actively seeking new placements when a current one isn't a perfect fit. The Tigard office and its IT support are praised as well, suggesting that in some locations Maxim has built a reliable, client-focused culture that can sustain long-term relationships and steady work.

Many nurses recount enduring relationships with Maxim that span years, clients, and multiple assignments. A longstanding employee describes a recruiter who listens, stays engaged, and keeps them working by continually finding roles that align with their preferences. The general tone is that when the fit is right - between the nurse, the client, and the recruiter - the experience is smooth, with easy scheduling, quick communications, and a sense of collaboration. In these cases, Maxim is portrayed as a company that values client satisfaction, which in turn makes the job easier for the nurses and supports positive outcomes for the patients they serve.

The picture is further nuanced by colleagues sharing stories of professional development and benefits. Some reviewers highlight Maxim's investment in training and continuing education, describing paid lab-based, online, and in-person training, along with paid annual continuing education. The ability to pick schedules, take days off as needed, and work with a variety of clients is repeatedly cited as a major draw. A few professionals recount working with the company for many years, even through personal and medical challenges, and emphasize the stability and consistent support provided by recruiters who advocate for their placement needs and career goals.

There are also cautionary notes tied to specific, highly negative experiences. One account centers on a family with a medically fragile child who felt the nursing care provided through Maxim was unsafe. The reviewer claimed that their child was overdosed on a PRN medication, and that training gaps - such as improper handling of a G-tube - were not adequately addressed by the supervisor. This account is clearly distressing and raises serious concerns about training, supervision, and patient safety within certain assignments. It stands in stark contrast to the more positive endorsements and serves as a sobering reminder that, for some workers, patient safety and quality of care are non-negotiable issues that can profoundly color their view of an agency.

Taken together, these reviews portray a heterogeneous ecosystem: for some workers and clients, Maxim is a trusted partner that delivers prompt support, flexibility, robust training, and long-standing relationships; for others, the experience is marred by miscommunication, perceived misrepresentation of positions, payroll concerns, and a sense of being pushed into assignments that don't align with stated qualifications or the worker's preferences. The common thread is that the quality of the Maxim experience appears highly contingent on the specific recruiter, the local office, and the client organization involved. Prospective applicants and healthcare professionals would do well to research the particular recruiter and office, verify job details and endorsements with direct sources, and ask pointed questions about pay structures, end dates, and expectations before committing. In environments where patient safety and clear communication are prioritized, Maxim can be a strong ally; in places where those elements are lacking, frustration and mistrust can quickly accumulate.

Restaurants

• Taco Bell (0.4 miles)
• Final Draft Taphouse (0.5 miles)
• Hopworks Urban Brewery (2.5 miles)
• McDonald's (3.2 miles)
• Henry's Tavern - Portl (3.3 miles)
• McDonald's (4 miles)
• The Hammond Kitchen + Craft Bar (4 miles)

Cafes

• Black Rock Coffee Bar (0.5 miles)
• Dutch Bros Coffee (1 miles)
• Dutch Bros Coffee (1.7 miles)
• Dutch Bros Coffee (2.8 miles)
• Dutch Bros. Coffee (3.1 miles)
• Panera Bread (3.4 miles)
• Starbucks (3.6 miles)

Pharmacies

• Walgreens (0.6 miles)
• Walgreens (1.4 miles)
• Walgreens (2.2 miles)
• Walgreens (2.2 miles)
• Fred Meyer Pharmacy (2.3 miles)
• Rite Aid (2.4 miles)
• Safeway Pharmacy (2.9 miles)

Hospitals

• PeaceHealth Southwest Family Birth Center (1.8 miles)
• Firstenburg Tower (1.8 miles)
• Vancouver VA Medical Center (5.7 miles)
• Adventist Medical Center (7.4 miles)

Physicians

• The Vancouver Clinic (2 miles)
• PeaceHealth Family Medicine (2.4 miles)
• Sea Mar Community Health Centers (3 miles)
• Sanjeev Jain (3.8 miles)
• ZoomCare (6.1 miles)
• The Oregon Clinic (6.2 miles)
• Vancouver Eye Care (6.3 miles)

Parks

• Heritage Park (2.6 miles)
• Clearmeadows Park (2.9 miles)
• Douglas Carter Fisher Park (4.7 miles)
• Fort Vancouver National Historic Site (5.3 miles)
• Luke Jensen Sports Park (5.9 miles)
• Hockinson Meadows Community Park (6 miles)
• Woodlawn Park (6.1 miles)

Transportation

• Concourse E (3.1 miles)
• Concourse D (3.1 miles)
• Concourse C (3.1 miles)
• TSA Checkpoint A/B/C - Portland International Airport (3.1 miles)
• Portland Airport Rental Car Center (3.1 miles)
• Portland International Airport (PDX) (3.2 miles)
• Alaska Airlines Lounge - PDX (3.3 miles)

Places of Worship

• Summit View Church (5.1 miles)
• St Rose Catholic Church (6.1 miles)

Theaters

• Hollywood Theatre (6.9 miles)