Narrows Glen

Pros

• The staff members and management at Narrows Glen make everyone feel welcome and secure, fostering a warm community atmosphere.
• Residents consistently receive exceptional care, with nursing staff showing a genuine interest in their well-being.
• The meal preparations and service impress residents, with many praising the quality of the chefs and food offerings.
• Housekeeping and maintenance services are described as exceptional, ensuring that the environment is clean and well-kept.
• The facility offers three levels of care, which residents find important, especially with good monitoring systems for medication administration.
• The grounds are noted as beautiful and park-like, adding to the overall appeal of the community.
• Many residents appreciate the variety of activities available, contributing to an engaging lifestyle within the community.
• The pricing is considered fair and budget-friendly compared to other similar communities while still providing comparable services.
• Communication from management is open and responsive, addressing concerns promptly for families residing at Narrows Glen.
• Overall impressions highlight a strong sense of community and caring environment that makes residents feel valued and cared for.

Cons

• The family was disappointed by poor communication and a lack of respect during the application process for memory care, leading to an arbitrary declination of admittance.
• Despite years of good experience, recent changes have made the community feel careless and cold, with staff appearing unhappy and overworked.
• While the nursing staff was praised, there were concerns about understaffing and a lack of personal attention from management.
• The level of activity and social engagement offered was deemed limited for certain residents, leading to dissatisfaction with available options.
• The increasing rates without any noticeable improvements contributed to feelings of neglect regarding staff morale and care quality.
• A family member expressed frustration over their loved one's difficulty accessing activities due to scheduling conflicts with personal preferences.
• The assisted living section seemed less engaging compared to the memory care unit, which raised concerns about staff training in dealing with memory issues.
• The director's approach may not have fully addressed the family's need for clear financial options regarding long-term care funding solutions, particularly concerning Medicaid acceptance.

Review

Narrows Glen, a community providing various levels of care, has garnered a mixed bag of reviews from families and residents alike. The facility offers both assisted living and memory care options, which some reviewers appreciated for their flexibility and range of services. Many praised the staff's dedication and professionalism, particularly in the memory care unit, where residents often receive personalized attention that makes them feel secure and valued. A number of reviews emphasized the quality of the meals served, noting that the chefs put considerable effort into meal preparations, which were well-received by residents.

However, not all experiences at Narrows Glen have been positive. Some families expressed frustration with communication issues during the admissions process. For instance, one reviewer shared their disappointment after meeting with a salesperson who promised support throughout their father's transition but ultimately strung them along for two weeks before declining his application without clear reasons. This lack of transparency created additional emotional distress for an already struggling family trying to make difficult decisions about elder care.

Concerns were also raised about staffing levels across the facility. Several reviews pointed to feelings among caregivers that they were overworked and underappreciated—highlighting a growing disconnect between administration and front-line staff. Families noted that although day-to-day care was generally good, there appeared to be increased corporate oversight that detracted from the personal touch previously associated with Narrows Glen’s services. Reports indicated that as rates climbed significantly over recent years without noticeable improvements in service or staff morale, many began to question whether they were getting value for money.

Despite these criticisms, some families reported very satisfactory experiences within the community's different sections. One reviewer noted how their mother had found happiness in her two-bedroom apartment in the retirement section; despite some transportation scheduling issues concerning store trips, she remained engaged in various activities offered on-site. The community’s beautiful grounds further contributed positively to her experience while emphasizing its aesthetic appeal.

While visiting potential new residents also left positive impressions regarding certain features like room sizes and layout possibilities—including integrated independent living apartments—there were still concerns about how easily navigating such spaces may be for those with memory challenges. In highlighting specific attributes such as walk-in showers and flexible medication management plans, reviewers noted aspects that might cater to varying levels of need within Narrows Glen’s structure.

In conclusion, opinions on Narrows Glen vary widely among users based on their family members' experiences. While many families commend the warmth brought by dedicated staff, others lament poor communication during critical moments when decisions are being made regarding health transitions for loved ones—it speaks volumes about both human factors influencing operations as well as necessary structural changes needed within this senior living facility model moving forward. As potential residents consider their options at Narrows Glen or elsewhere in search of suitable long-term care solutions amidst an evolving landscape marked by ongoing challenges—the blend between compassionate service delivery alongside efficient management remains paramount in aligning expectations to reality within eldercare environments today.

This particular area of Tacoma, Washington offers a mix of recreational activities, dining options, medical services, and amenities that cater to seniors looking for a comfortable and convenient lifestyle. With several parks nearby such as Titlow Park and Chambers Bay Park Playground, residents can enjoy outdoor activities and beautiful scenery. There are also various restaurants in the vicinity like The Beach Tavern at Titlow and Boathouse 19 for dining out. Additionally, there are pharmacies like Rite Aid and Walgreens, as well as healthcare providers such as Anesis Spine and Pain Care and University Place Pediatrics for easy access to medical services. For leisurely activities, residents can visit cafes like Starbucks or Panera Bread for socializing or relaxation. In terms of healthcare facilities, there are hospitals like MultiCare in close proximity to provide quality medical care if needed. Overall, this area of Tacoma offers a range of amenities and services that make it an attractive option for senior living.

Parks

• Titlow Park (0.6 miles)
• Kandle Park (2 miles)
• Chambers Bay Park Playground (3.1 miles)
• Conservation Park (3.6 miles)
• Point Defiance Park (3.7 miles)
• Dune Peninsula at Point Defiance Park (3.7 miles)
• Five Mile Drive (3.9 miles)

Restaurants

• The Beach Tavern At Titlow (0.6 miles)
• Boathouse 19 (0.9 miles)
• Ale House Pub & Eatery (1.3 miles)
• Peaks and Pints (2.9 miles)
• Dirty Oscar's Annex (3.7 miles)
• Anthony's At Point Defiance (3.9 miles)
• McDonald's (4 miles)

Physicians

• Anesis Spine and Pain Care (1 miles)
• University Place Pediatrics (1.7 miles)
• Northend Optical (1.8 miles)
• Dr Jonathan L. Ritson, MD (2 miles)
• Eye MDs of Puget Sound (2.2 miles)
• Carol Milgard Breast Center - Tacoma, WA (2.3 miles)
• Franciscan Medical Clinic - University Place (2.4 miles)

Pharmacies

• Pharmacy Compounding Solutions (1.4 miles)
• Rite Aid (1.6 miles)
• Walmart Pharmacy (2.1 miles)
• Rite Aid (2.3 miles)
• Walgreens (2.3 miles)
• Walgreens (2.4 miles)
• Walgreens (2.8 miles)

Cafes

• Starbucks (1.8 miles)
• Panera Bread (3.6 miles)
• Starbucks (4.1 miles)
• Panera Bread (4.6 miles)
• Starbucks (5.1 miles)
• Starbucks (5.1 miles)
• Alfred's Cafe (5.6 miles)

Hospitals

• MultiCare (3.1 miles)
• MultiCare Regional Cancer Center - Tacoma (4.4 miles)
• Group Health Cooperative (4.4 miles)
• Gig Harbor Ambulatory Surg Center (4.7 miles)
• Child Study & Treatment Center (5.2 miles)

Places of Worship

• Christ Episcopal Church (4.3 miles)

Theaters

• Grand Cinema (4.7 miles)