Vintage at Silverdale

Pros

• The staff at Vintage@Silverdale are warm, courteous, and highly professional.
• The building is conveniently located, providing easy access to shopping, medical facilities, and restaurants.
• Silverdale is described as a warm and vibrant community.
• Maintenance staff are prompt, polite, and efficient, often completing work quickly.
• Residents feel safe and enjoy a well-maintained living environment.
• Aaron is helpful and considerate, an asset to the team.
• The office staff, including Charity, Samantha, Brittany, and Austin, are friendly, helpful, and professional.
• The spa hot tub is a real draw for residents, enhancing the living experience.
• Apartments are spacious, bright, and well-maintained, with appreciated amenities.
• Management is nice and responsive.

Cons

• An ant issue persisted for over a month without resolution.
• Parking-area security concerns led to requests for video surveillance.
• Heating problems were not addressed during the cold winter days.
• Maintenance staff sometimes fails to leave notices after completing work, causing confusion.
• Residents feel management disregards concerns and is slow to respond.
• The social-room lighting is excessively bright at night, causing discomfort and reducing quality of life.

Review

Relocating to the Seattle area more than two decades ago brought with it a search for a place that would feel like home. Among the options, Vintage at Silverdale stood out for many residents who now call it their haven. The sense of home here isn't just about a tidy residence; it's about a warm, courteous, and highly professional staff that makes living in Silverdale feel connected and easy. People describe the building as conveniently situated in town, within reach of everything they need, and the Silverdale community itself as warm, vibrant, and friendly. In short, many residents feel blessed to be part of this place, where everyday life can unfold with comfort and assurance.

A big part of that sense of belonging comes from the people who work here. The staff - ranging from management to on-site maintenance and front-desk teams - are frequently praised for their friendliness and attentiveness. Visitors and residents alike note that the team is knowledgeable and helpful, taking time to explain features, show apartments, and answer questions with a welcoming tone. Special shout-outs abound for individuals who stand out for their dedication: Charity's thoughtful tours and her ability to name tenants and pets during visits; Samantha's patient guidance through the application process and her clear explanations of the community's offerings; Aaron, described as a capable and considerate asset to the store and the company; Anthony's reliable maintenance skills; and Brittany's upbeat energy and willingness to go the extra mile. The consensus is that the staff's approach - whether during a tour, a service call, or a routine greeting - helps create a positive, homey atmosphere that residents want to return to each day.

The community's facilities and atmosphere also contribute significantly to the sense of home. Residents highlight an appealing mix of indoor and outdoor spaces designed for socializing and relaxation: an indoor pool, a game room, two lounges, three outdoor patios plus a courtyard, and the spa hot tub that many single this as a standout draw for aging joints and active retirees alike. The location's convenience - close to shopping, medical facilities, and dining - adds to daily ease, while the building itself is described as bright, spacious, and well-kept. In conversations about daily life here, people often return to the idea that the Vintage at Silverdale feels like a place where they can settle in, enjoy their routines, and feel connected to neighbors and staff.

Maintenance and response times are a recurring thread in residents' experiences, with a mix of strong positives and legitimate concerns. On the one hand, many stories recount quick, courteous, and efficient service. Phrases like "the response time was awesome," "maintenance crew is great," and "the men were quick and efficient" appear frequently, illustrating a dependable team that can resolve issues promptly. Individual maintenance staff members receive praise for their expertise and personable service; Anthony is repeatedly described as skilled and cheerful, easily addressing issues; Aaron and Josh are cited for their helpfulness and reliability on calls or in answering questions. In some cases, residents report same-day service or swift attention to problems, which reinforces the sense that help is available when needed.

Yet not every maintenance experience is flawless. A few residents recount delays or gaps in communication: a stove issue that took a month to check, a perception that some requests sat unresolved for longer than expected, and concerns about not receiving notices when maintenance accessed a unit - sometimes leaving residents unsure what had been done or why. There are also practical headaches tied to aging infrastructure, such as a heating problem during cold weather or a refrigerator that fluctuated in temperature until adjustments were made. One resident notes that a furniture or appliance fix was ultimately completed, but the lack of a simple confirmation note left behind by maintenance left them feeling a bit out of the loop. Taken together, these anecdotes reflect real-world maintenance pressures and the ongoing work to balance efficiency with clear communication.

Management's role in residents' daily satisfaction is clearly important, and opinions here are mixed. Some reviews praise management for being responsive, friendly, and helpful, underscoring a general sense of care for residents. Others voice frustration with what they perceive as a lack of attention to on-going concerns or a feeling that some issues are not given the priority residents expect. One resident explicitly describes management as occasionally disregarding certain concerns, and another notes a lack of timely action on suggestions, such as adjusting lighting in a social room. These comments highlight the ongoing challenge of balancing resident comfort and safety with administrative processes, while also underscoring the importance of transparent communication - as when a resident suggested leaving a note after maintenance work, and the office's response was less than ideal for that person.

Security and safety figure into residents' overall contentment as well. Many feel safe living at Vintage at Silverdale and appreciate the community's welcoming environment. However, there are expressed wishes for improved security measures, particularly around the parking area. A request for enhanced video surveillance reflects a concern for car safety, illustrating that even in a place many feel secure, residents still want proactive protections. Separate observations about lighting - particularly a social room that is very bright at night - have sparked a debate about comfort and security, with some residents appreciating the brightness for visibility while others find it disruptive to rest. These notes emphasize that even with strong community ties and responsive staff, ongoing attention to security details remains a key area for consideration.

Looking at the broader picture, Vintage at Silverdale comes away in these reflections as a place where residents experience real belonging and daily ease, anchored by a team of caring staff and a suite of appealing amenities. The property's long-standing residents - people who have lived there for years and watched the community evolve - speak with affection about the building's improvements, the kindness of the people they interact with, and the sense of family that develops among neighbors. At the same time, there are candid reminders that the community can always grow: continued refinement of maintenance responsiveness and communication, some improvements in building security, and thoughtful attention to lighting and facility maintenance. For many residents, the combination of heartfelt service, comfortable living spaces, and the opportunity to build connections with neighbors keeps Vintage at Silverdale a place they're glad to call home - and a community they're proud to be part of for years to come.

Theaters

• AMC Kitsap 8 (0.3 miles)
• Rodeo Drive-In Theatre (10.7 miles)

Physicians

• Silverdale Smiles Dent (0.3 miles)
• Knight Vision (0.4 miles)
• WestSound Orthopaedics - Silverdale (0.6 miles)
• Joseph J. Bohonos, MD (0.6 miles)
• Jason C. Cheung, MD (0.7 miles)
• Silverdale Eye MD (0.7 miles)
• Kitsap OBGYN (0.8 miles)

Pharmacies

• Walgreens (0.5 miles)
• Rite Aid (0.6 miles)
• Walgreens (4.1 miles)
• Walgreens (5.4 miles)
• CVS Pharmacy (6 miles)
• Rite Aid (6.2 miles)
• Walgreens (6.4 miles)

Hospitals

• Upper Cervical Health Centers Of America (0.8 miles)
• North Kitsap Medical Center (6.9 miles)
• Providence Mount St. Vincent - Seattle (16.4 miles)

Restaurants

• McDonald's (3.9 miles)
• Envy Bar and Grill (6 miles)
• Hi Joy Bowl (9.2 miles)
• Palisade (14.4 miles)
• Salt & Straw (14.5 miles)
• The Walrus And The Carpenter (14.8 miles)
• McDonald's (15.1 miles)

Parks

• Battle Point Park (5.6 miles)
• Manette Playfield (7.3 miles)
• Fay Bainbridge Park (9.3 miles)
• Blake Island State Park (12.8 miles)
• Ballard Playfield (14.3 miles)
• Emma Schmitz Memorial Overlook (15.1 miles)
• Carkeek Park (15.7 miles)

Cafes

• Starbucks (9.4 miles)
• Uptown Espresso (13.9 miles)
• Cafe Mox (14.8 miles)
• Ugly Mug Café & Coffee Roasters (14.9 miles)
• Starbucks (14.9 miles)
• Lighthouse Roasters (16 miles)
• Caffe Vita - KEXP - Seattle Center (16.1 miles)

Transportation

• Port Orchard Airport (16 miles)
• Seattle Center Monorail (16.4 miles)