Vintage at Silverdale

Pros

• Lindsey and Stephanie have been very helpful, professional, and courteous.
• The office staff have been very helpful with passion and understanding.
• The Vintage staff at Silverdale are informative and gracious in their reply emails.
• Lindsay was amazing, professional, kind, listened to concerns, and was respectful, efficient, and thorough.
• Lindsey was very thorough in showing all the perks.
• The staff are warm, courteous, and highly professional.
• Silverdale has a warm and vibrant community.
• They were prompt, polite, and got the job done fast.
• Anthony is amazing and takes care of maintenance issues.
• Aaron is extremely helpful and considerate; an asset to the store and the company.
• The gentleman was efficient and did all that was needed.
• Sam and staff are great.
• Josh is kind, hardworking, and has a good sense of humor.
• Brittany is awesome, with a fun bubbly personality; she is helpful and can find answers.
• Samantha provided a thorough tour and detailed explanations of the application process.
• The Vintage at Silverdale is a nice place to live; residents feel safe; the staff are helpful and professional.
• The maintenance team is great and fixes issues promptly.
• The apartment at Vintage is spacious and bright; staff are helpful and polite; maintenance knows their stuff.
• The office staff bend over backwards to help where they can.
• The spa hot tub is a real draw.

Cons

• The kitchen garbage disposal is inoperative.
• The clothes washer is inoperative; it does not fill with water or start a cycle.
• The second blind near the inside left frame falls off when opening or closing.
• Management is described as incompetent and unresponsive, causing aggravation and frustration.
• There is an ongoing ant problem that has not been resolved.
• Parking for residents is insecure due to narrow spaces and concerns about vehicle damage, with calls for video surveillance.
• The pool has been closed for months and the emergency phone system has not been working.
• A roach problem and pest issues have been reported, with concerns about maintenance responsiveness.
• The building is described as run down and overpriced, with noticeable maintenance and upkeep concerns.

Review

Vintage at Silverdale is best suited for active seniors who want a socially rich, maintenance-supported lifestyle in a connected Silverdale setting. The community works best for residents who value a warm, neighborly environment, dependable on-site staff, and a robust amenity package that encourages daily activity. Those who want easy access to shopping, medical services, and dining without sacrificing a sense of home will find the balance here favorable. The blend of apartment living, regular programming, and a front-desk culture that treats tenants as people rather than numbers makes this a compelling option for someone who prioritizes community as much as convenience.

At the same time, certain realities warrant careful consideration before committing. Prospective residents who cannot tolerate ongoing management turnover, inconsistent communication, or lingering maintenance delays should investigate alternatives. If parking is a daily concern, or if security and predictable service are non-negotiables, exploring other options may be prudent. Those who expect uninterrupted access to the pool or who want a completely low-maintenance environment with near-perfect reliability may find the Vintage’s current operating rhythm uneven. Income restrictions and the perception of a shifting administrative focus are additional factors families should weigh in decision-making.

The strongest positives center on people and programming. Reviewers repeatedly highlight front-office staff, property managers, and maintenance crews who are courteous, knowledgeable, and willing to go the extra mile. Maintenance teams are praised for solving problems promptly when they can and for maintaining a professional, capable approach to in-unit repairs. The tangible benefits, an indoor pool, hot tub, multiple lounges, outdoor patios, a courtyard, and a bustling social calendar, create an atmosphere where residents can stay engaged, meet neighbors, and sustain mobility and wellness routines. Tours and pre-move interactions are described as thoughtful and informative, helping new residents feel welcomed and prepared for the transition. The overall sense is that this is a place where people can truly feel at home and invest in ongoing social connections.

Yet the reviews do not gloss over recurrent drawbacks that influence daily life. Management turnover reduces continuity in service expectations and sometimes creates mixed signals about policies and procedures. Maintenance responsiveness, while strong at times, has notable gaps, especially for long-standing or repeatedly reported issues like appliances, heating, and other fixtures. Parking remains a practical irritant, narrow spaces, crowded lots, and occasional access concerns for visitors or caregivers create daily friction. The pool and related facilities have endured extended downtime, and infrastructure hiccups (such as an unusable 911 line during a recent outage) underscore the risk of disrupted routines for residents who rely on those resources for physical therapy or social wellness. Additional concerns around roach activity and variable carpet cleanliness surface as nontrivial quality-of-life factors for some residents. Event coordination inconsistencies and episodic communications gaps further complicate the lived experience for those who depend on predictable scheduling and clear notices.

The key question becomes how these positives balance the negatives in a real-world living environment. On balance, the warmth of staff and the reliability of maintenance for many everyday tasks deliver tangible, practical value that can justify the choice for families prioritizing social engagement and a lively senior community. The amenity suite and the location’s convenience translate into frequent opportunities for activity, which can sustain health, independence, and social ties. Improvements under recent leadership suggest a trajectory toward greater stability and more consistent execution on resident requests, which reduces risk for long-term residents who have weathered turnover. However, the magnitude and persistence of some drawbacks, ongoing pool downtime, parking frustrations, and security-related worries, mean this community may not meet every family’s threshold for seamless operation, especially for residents with heightened mobility, medical needs, or a preference for a spotless, always-on service culture.

For families weighing a concrete decision, the practical path is to assess current leadership stability and to seek explicit, time-bound commitments on the pain points that matter most. Inquire about the pool status, backup plans for essential services, and the steps being taken to address past communication gaps and long-running work orders. Speak with multiple staff across departments to gauge consistency and responsiveness, and connect with several residents about experiences with recent changes in management. Review the activity calendar and ask for a sample month to confirm that programs align with personal interests and energy levels. Finally, confirm parking arrangements, security measures, and the status of in-unit equipment and appliances, ensuring that maintenance expectations are clear. If the resident seeks a vibrant, engaged community with responsive staff and abundant amenities, and can embrace some variability in administration and infrastructure, Vintage at Silverdale stands out as a strong, capable option. If unwavering reliability, uninterrupted pool access, and flawless, issue-free operations are non-negotiable, exploring alternatives is a prudent, practical next step.

Theaters

• AMC Kitsap 8 (0.3 miles)
• Rodeo Drive-In Theatre (10.7 miles)

Physicians

• Silverdale Smiles Dent (0.3 miles)
• Knight Vision (0.4 miles)
• WestSound Orthopaedics - Silverdale (0.6 miles)
• Joseph J. Bohonos, MD (0.6 miles)
• Jason C. Cheung, MD (0.7 miles)
• Silverdale Eye MD (0.7 miles)
• Kitsap OBGYN (0.8 miles)

Pharmacies

• Walgreens (0.5 miles)
• Rite Aid (0.6 miles)
• Walgreens (4.1 miles)
• Walgreens (5.4 miles)
• CVS Pharmacy (6 miles)
• Rite Aid (6.2 miles)
• Walgreens (6.4 miles)

Hospitals

• Upper Cervical Health Centers Of America (0.8 miles)
• North Kitsap Medical Center (6.9 miles)
• Providence Mount St. Vincent - Seattle (16.4 miles)

Restaurants

• McDonald's (3.9 miles)
• Envy Bar and Grill (6 miles)
• Hi Joy Bowl (9.2 miles)
• Palisade (14.4 miles)
• Salt & Straw (14.5 miles)
• The Walrus And The Carpenter (14.8 miles)
• McDonald's (15.1 miles)

Parks

• Battle Point Park (5.6 miles)
• Manette Playfield (7.3 miles)
• Fay Bainbridge Park (9.3 miles)
• Blake Island State Park (12.8 miles)
• Ballard Playfield (14.3 miles)
• Emma Schmitz Memorial Overlook (15.1 miles)
• Carkeek Park (15.7 miles)

Cafes

• Starbucks (9.4 miles)
• Uptown Espresso (13.9 miles)
• Cafe Mox (14.8 miles)
• Ugly Mug Café & Coffee Roasters (14.9 miles)
• Starbucks (14.9 miles)
• Lighthouse Roasters (16 miles)
• Caffe Vita - KEXP - Seattle Center (16.1 miles)

Transportation

• Port Orchard Airport (16 miles)
• Seattle Center Monorail (16.4 miles)