DMC Everlasting Home Care II

Pros

• The initial interview at DMC Everlasting HC II presents a welcoming and professional environment, making families feel hopeful about their loved one's care.
• The facility offers various amenities that initially appear promising to potential residents and their families.
• Families appreciate the opportunity to be involved in deciding the best care options for their loved ones, highlighting the importance of having choices in difficult times.
• The staff may exhibit genuine kindness during regular interactions, making daily visits more comfortable for residents and families alike.
• The community within the facility provides companionship among residents, helping them feel less isolated during their stay.

Cons

• The owner/director showed a lack of empathy and compassion towards the elderly residents.
• Medications were not administered on time, compromising the care of residents.
• The cleanliness of the facility was neglected, as sheets were not changed regularly.
• The owner made it difficult for families to access hospice services, prioritizing personal connections over quality care.
• Promises made during the initial interview were unfulfilled, revealing a lack of integrity in the facility's operations.
• Residents were treated as mere business transactions rather than individuals deserving of proper care and attention.

Review

Concerns About Long-Term Care Facilities: A Personal Experience at DMC Everlasting HC II

Choosing a long-term care facility for a loved one is an emotional and complex decision, filled with anxiety over the quality of care they will receive. Unfortunately, many families face disappointing realities when their expectations are not met. In particular, DMC Everlasting HC II has garnered significant criticism from relatives of residents who have experienced what they perceive to be a lack of genuine care and compassion from management. The following account highlights critical issues faced by families within this facility, particularly during vulnerable moments such as end-of-life care.

The initial impression of DMC Everlasting HC II can be deceptively comforting. Families may feel reassured during the first interview as staff members put forth their best efforts to showcase the facility's offerings and promise comprehensive services. However, these promises often go unfulfilled once residents are placed in the home. Families have reported that many amenities that were touted initially either do not exist or are inconsistently provided, leading to feelings of betrayal and frustration. This discrepancy between expectation and reality can create significant distress for families who wish only the best for their elderly loved ones.

As time progresses within the facility, families often recognize patterns that suggest a serious deficiency in resident care. Regular visits at alternating times can reveal shocking truths about daily operations and quality of life within the home. Families observed that essential tasks such as administering medication were frequently delayed or neglected altogether; in some cases, caregivers claimed they could not administer nighttime medications because they needed rest themselves. Such occurrences betray a concerning lack of commitment to resident well-being and raise alarm bells about prioritizing operational efficiency over individualized care.

Moreover, comfort considerations such as changing bed linens were also overlooked in favor of convenience. Residents deserve dignity and respect during their time in long-term facilities; however, reports indicate that basic personal hygiene practices were often ignored or inadequately addressed by staff members. This neglect can severely affect both physical health and mental well-being among elderly individuals already facing various challenges due to aging or chronic conditions.

Another troubling aspect highlighted by concerned family members involves communication—or rather, the apparent lack thereof—from management regarding patients’ needs and end-of-life decisions. Many families described interactions with management as rude or dismissive; there was often no open channel for discussing concerns or advocating for additional support throughout critical transitions like hospice services. Instead of approaching these discussions with empathy and understanding, management reportedly made matters more difficult for grieving families during already challenging times.

In conclusion, experiences shared by families with relatives residing at DMC Everlasting HC II emphasize an unsettling truth: too often, facilities prioritize financial gain over warm-hearted caregiving roles fundamental to eldercare. As shown through these accounts—where the proprietor appeared indifferent to residents' needs—families are left feeling unvalued in what should be a partnership focused solely on enhancing quality of life for their loved ones. It is vital for prospective residents' families to remain vigilant throughout this process; conducting surprise visits and asking hard questions can make all the difference in ensuring dignified treatment within long-term care settings like DMC Everlasting HC II—and might even illuminate whether it is truly worth entrusting one’s most cherished seniors into their hands.

Located in Des Moines, Washington, this neighborhood offers a variety of amenities and conveniences that cater to seniors. With close proximity to Saltwater State Park and Steel Lake Park, residents can enjoy nature walks and picnics in serene settings. There are also multiple pharmacies nearby such as Walgreens and Bartell Drugs for easy access to medication. For dining options, Auntie Irene's Coffee Shop and Traditional Korean Beef Soup provide tasty meals just a short drive away. In terms of healthcare, Federal Way Dental and St Francis Hospital are within a reasonable distance for any medical needs. Public transportation options like Angle Lake Station make it convenient for seniors to travel around the area. Overall, this neighborhood provides a mix of recreational opportunities, dining choices, healthcare facilities, and transportation accessibility suitable for senior living.

Parks

• Saltwater State Park (0.3 miles)
• Johnson Pit #30, Earthworks Park (3 miles)
• Steel Lake Park (3.5 miles)
• French Lake Off-Leash Dog Park (3.8 miles)
• Dash Point State Park (5.6 miles)
• Green View Park (6.6 miles)
• Springwood Park (6.9 miles)

Restaurants

• Auntie Irene's Coffee Shop (1.9 miles)
• Traditional Korean Beef Soup (3.5 miles)
• McDonald's (4 miles)
• Chick-Fil-A (4 miles)
• Wendy's (4.3 miles)
• Denny's (4.5 miles)
• Sharps Roasthouse (4.6 miles)

Pharmacies

• Walgreens (2.2 miles)
• Bartell Drugs (2.6 miles)
• Angel Pharmacy (3.5 miles)
• A&H Pharmaceutical Service (3.8 miles)
• Rite Aid (4 miles)
• CVS Pharmacy (5.3 miles)
• Walgreens (5.4 miles)

Transportation

• Angle Lake Station (3.6 miles)
• South Satellite (4.7 miles)
• International Arrivals Facility (4.7 miles)
• Club at SEA (4.7 miles)
• Concourse A (4.8 miles)
• Concourse B (4.9 miles)
• Delta SkyClub A-B (4.9 miles)

Places of Worship

• Holy Spirit Parish (3.9 miles)
• St Theresa's Church (5.6 miles)
• Church Of The Nazarene Auburn (7.9 miles)

Physicians

• Federal Way Dental (3.9 miles)
• Lateef J Harper MD | Kaiser Permanente (4.1 miles)
• Wyman Carl MD (5 miles)
• Digestive Health Specialists (5.2 miles)
• Kosnoski Eye Care (5.3 miles)
• Pediatrics NW (5.5 miles)
• Three Tree Women's Clinic (5.9 miles)

Theaters

• AMC Kent Station 14 (4 miles)
• Regal Auburn (6.2 miles)

Cafes

• Floret (4.9 miles)
• Starbucks (5.7 miles)
• Starbucks (5.7 miles)
• Auburn Way Big Foot Java (6.4 miles)
• Starbucks (6.9 miles)
• Starbucks (7.2 miles)
• Starbucks (7.4 miles)

Hospitals

• St Francis Sleep Disorders Clinic (5.5 miles)
• St. Francis Hospital (5.5 miles)
• St Francis Hospital (5.6 miles)
• Federal Way Community Dialysis (5.7 miles)