Brookdale Queen Anne

Pros

• The facility is described as first-class - bright, clean, friendly, with a beautiful outdoor garden space.
• Its location is highly praised, just one block from Seattle Center.
• The staff are consistently helpful, always available, and caring, with heartfelt kindness.
• The care team is noted for knowing residents well and providing insight on how best to approach each individual.
• The environment is exceptionally clean and welcoming for visiting families and healthcare professionals.
• Residents have access to a wide range of daily activities, including bingo, exercise classes, yoga, music, outings, and more.
• The dining room staff are cheerful and attentive, contributing to a positive atmosphere.
• Transitions for new residents are described as seamless, with staff ensuring comfort and security, and management described as impeccable.

Cons

• There is too much staff turnover, resulting in poor assisted living care.
• The facility's cleanliness is inconsistent.
• There are no managers on duty on weekends, and services and appearance reflect this.
• The quality of food is marginal.
• The front desk staff are reported to be rude and unprofessional.
• The thermostat never worked properly.
• There was a foul smell coming from the kitchen sink.
• There have been multiple executive director changes, indicating high management turnover.
• The kitchen and serving staff are working shorthanded.

Review

Cogir Queen Anne presents itself as a first-class senior living option that many visitors describe as bright, clean, and welcoming from the moment you walk through the door. The setting feels thoughtfully designed, with a beautiful outdoor garden space that invites both residents and guests to linger. Its location is repeatedly praised as superb - just a short stroll or quick jaunt to the Seattle Center - making it convenient for outings and visits. Across several accounts, the impression is consistent: this is a place where people feel at home quickly and where gracious first impressions are common.

From the perspective of a healthcare professional who visits many communities, Cogir Queen Anne stands out for its emphasis on high-quality care and open, collaborative relationships with caregivers outside the facility. Reviews frequently highlight exceptional cleanliness and a staff that is consistently available and attentive. The care teams are described as knowing residents well, offering insight into how best to approach each person, and delivering care with warmth and genuine kindness. The environment is described as heart-felt in its care, with visitors noting that the space remains a pleasure to visit precisely because the staff make an effort to keep residents comfortable and engaged.

Residents and their families also celebrate the lively, day-to-day life at Cogir Queen Anne. Cleanliness is repeatedly cited as a standout feature, paired with a robust slate of activities designed to keep people engaged - exercise classes, movies, painting, Bingo, and weekly musical guests, as well as outings to parks, museums, and restaurants. The dining room is frequently praised, with staff there described as cheerful and attentive. One visitor even notes how the surrounding grounds and the opportunity for walks contribute to a sense of well-being and normalcy, helping residents feel connected to the broader community around them.

Several personal narratives reinforce the sense that Cogir Queen Anne can be a very smooth place to transition to, whether moving a parent into a one-bedroom apartment or joining as an independent resident. A caregiver recounts a seamless relocation experience for their father, with a spotless room and thoughtful welcome goodies on arrival. The staff's responsiveness to needs and requests provides reassurance to families that their loved ones are in capable hands, and the management team is frequently mentioned as a key source of support during transitions. The sense of security, gratitude, and relief is common among families who have entrusted Cogir Queen Anne with care.

Tours and introductions with Cogir Queen Anne's staff frequently yield positive impressions. Reviewers describe thorough tours, informative meetings, and clear answers to questions, with particular acknowledgment of Allen and Andrea for their helpfulness during a visit. Positive reports of interactions with sales and administrative personnel - such as Marnie Walker, the sales manager, and Maria Crespo, the business office manager - underscore the facility's commitment to welcoming families and helping them navigate options. The staff's ability to establish rapport, explain services, and demonstrate a genuine interest in residents' well-being is repeatedly highlighted as a strength.

Families also celebrate the sense of community that develops within the building. Anecdotes about Aunt or mother figures receiving consistent attention from a supportive staff, friendly greetings from dining room teams, and the presence of other residents and guests creating a warm, social atmosphere all contribute to a portrait of Cogir Queen Anne as a place where people are cared for in a holistic sense. The dining experience, the friendliness of front-desk personnel, and even the surrounding garden space all contribute to a lived-in sense of home, where joyful moments and meaningful connections are made daily.

Alongside the many positive experiences, there are frank accounts of concerns that prospective residents may wish to weigh. A reviewer described a clearly negative encounter with the front desk, labeling a staff member as unprofessional. Other comments note significant staff turnover and a perceived lack of weekend managerial presence, with references to inconsistent services and food quality that some would describe as marginal. These pieces of feedback point to a broader theme in the community: stability in leadership and staffing appears to fluctuate, which in turn affects continuity of care and resident experience in some shifts.

Another set of reviews focuses on organizational changes and their impact. A detailed critique describes the ownership transition in 2019 to Cogir from a previous operator and the promises purportedly made to residents that did not fully materialize. The reviewer characterizes a sequence of cost-cutting measures, reduced hours for remaining staff, and a wave of turnover among kitchen and service staff. They argue that these changes have disrupted stability, citing repeated executive director changes and a perceived erosion in the quality of food and overall services. The reviewer also links these internal shifts to a broader sense of unease among residents who had formed long-standing friendships during the move from a displaced senior care facility. The personal note that a mother died in July 2021 is included, underscoring the emotional dimensions that families carry in the wake of these changes.

Despite these criticisms, other testimonials emphasize the facility's strongest points: a robust staff culture around care, a range of activities that keep residents engaged, and the personalized attention that families value during transitions. Several residents and families specifically commend the dining room staff and the warm, inviting lobby atmosphere, where staff-friendly interactions contribute to a sense of belonging. The variety of amenities - daily exercise, yoga, music, shopping trips, and picnics - paints Cogir Queen Anne as a vibrant community where residents have meaningful ways to occupy their days, socialize, and maintain independence where possible.

In sum, Cogir Queen Anne emerges as a facility with many notable strengths. Its cleanliness, prime location, and engaging activity calendar create a strong sense of welcome and community, while staff and administrators - when their involvement is stable - provide genuine, person-centered care that families appreciate. At the same time, the experiences shared by several reviewers underscore important concerns about leadership stability, weekend coverage, and consistency in services and amenities. For families exploring Cogir Queen Anne, the overarching message is clear: there is much to admire in the daily life and care here, but prospective residents may also want to consider how leadership continuity and staffing stability have evolved over time and what that means for long-term consistency in care.

This part of Seattle, Washington offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several pharmacies such as Bartell Drugs and CVS Pharmacy within close proximity, access to medication and healthcare services is easily accessible. Additionally, the neighborhood boasts a variety of parks like Seattle Center Playground and Kerry Park for enjoying outdoor activities and leisurely strolls. There is a plethora of dining options including Toulouse Petit Kitchen & Lounge and Molly Moon's Homemade Ice Cream for delicious meals. Transportation is also readily available with Seattle Center Monorail nearby, allowing for easy travel around the city. For medical needs, institutions like Queen Anne Eye Clinic and Swedish Medical Center are located within a reasonable distance. Overall, this neighborhood provides a well-rounded community with essential services tailored towards senior living needs.

Pharmacies

• Bartell Drugs (0.3 miles)
• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (0.5 miles)
• Walgreens (0.6 miles)
• Bartell Drugs (0.6 miles)
• Bartell Drugs - Ebt (0.8 miles)
• CVS Pharmacy (1 miles)

Parks

• Seattle Center Playground (0.3 miles)
• Space Needle Park (0.4 miles)
• Kerry Park (0.5 miles)
• Little Howe Park (0.7 miles)
• Woodland Park (2.6 miles)
• Woodland Park Off Leash Area (3 miles)

Restaurants

• Seattle Center (0.4 miles)
• Toulouse Petit Kitchen & Lounge (0.4 miles)
• Dick's Drive-In (0.4 miles)
• 5 Point Cafe The (0.6 miles)
• Molly Moon's Homemade Ice Cream (0.7 miles)
• Shake Shack (0.8 miles)
• Macrina Bakery & Cafe (0.9 miles)

Transportation

• Seattle Center Monorail (0.4 miles)
• Capitol Hill LINK Station (1.4 miles)
• King Street Station (2.2 miles)
• Stadium Station (2.6 miles)
• University of Washington LINK Station (2.7 miles)
• U District Station (2.8 miles)

Cafes

• Caffe Vita - KEXP - Seattle Center (0.4 miles)
• Portage Bay Cafe (0.7 miles)
• La Parisienne French Bakery (0.7 miles)
• Fulcrum Coffee (0.8 miles)
• Nana’s Green Tea (1 miles)
• Starbucks (1.2 miles)
• Analog Coffee (1.2 miles)

Physicians

• Queen Anne Eye Clinic (0.9 miles)
• Fred Hutchinson Cancer Research Center (0.9 miles)
• Seattle Gastroenterology Associates (1.6 miles)

Theaters

• AMC Pacific Place 11 (1.1 miles)
• Regal Meridian & 4DX (1.3 miles)

Hospitals

• Swedish Medical Center (1.8 miles)
• Harborview Medical Center (2 miles)
• Uw Medical Center Cafeteria (2.5 miles)