Aegis Living Kirkland

Pros

• The community was viewed as beautiful and cozy, and the residents received a lot of attention and love.
• The staff at Aegis of Kirkland provided far better care compared to other facilities, treating residents with love and dignity.
• Laurel, the general manager, and Janaira, the marketing director, were described as caring and helpful during the move.
• There is a new energy in the building with the new general manager and her dog, making it feel more like home.
• The first reviewer expressed gratitude for the changes made by management, stating that there was much improvement over the previous leadership.

Cons

• The high turnover rate and poor management has resulted in low employee satisfaction and care.
• The facility is understaffed and the employees are overworked and underpaid.
• The staff does not adequately address the needs of residents with memory problems, leading to incidents of neglect, such as residents being found crying on the floor at night.
• The quality of care has declined over time, despite the expensive cost of living at Aegis of Kirkland.
• There have been times when no staff were present in the memory care area, leaving residents unattended.
• The facility nickel and dimes residents for additional services, despite already being highly priced.
• Despite the high cost, some feel that better care should be provided for what they are paying monthly.
• There is concern about the lack of awareness from staff regarding residents' memory problems and their inability to push the help button in the dark.
• Some believe that Aegis Living is not providing as good of care as a loved one could provide for those with memory care needs.
• The overall quality of care has not improved despite changes in management from Aegis of Northgate.

Review

In the search for a suitable assisted living facility, many families find themselves in a difficult position of weighing options that ensure their loved ones receive the best possible care. Aegis of Kirkland has garnered mixed reviews from families who have considered moving their relatives there, depicting both its strengths and weaknesses in providing care for seniors. Overall, the facility is appreciated for its beauty and inviting atmosphere, with several families remarking on how cozy and loving it feels. Residents have reported experiencing high levels of happiness due to the attention they receive from staff, which has been recognized as a shining point of the community.

One particular family expressed regret over not discovering Aegis of Kirkland sooner; they were impressed by how beautifully maintained the facility was and appreciated witnessing residents who appeared genuinely content. Their conversations with residents revealed an abundance of joy and satisfaction within the community. The family felt confident sending friends to visit this warm environment despite not being able to move in themselves due to timing issues in their search. This positive sentiment highlights a strong emotional connection that can be fostered within communities that prioritize resident welfare.

The experience of another family member brought a similar sense of relief when moving an elderly friend into Aegis of Kirkland from across the country. The contrast between previous facilities became stark, as she found her friend receiving better care marked by love and dignity during her final months. Many reviewers recognized the outstanding dedication displayed by staff members at Aegis?there?s a palpable camaraderie among staff that fosters a team atmosphere focused on delivering compassionate care. Special mention was given to Laurel, the general manager, and Janaira, the marketing director, whose helpfulness throughout this transition stood out.

Nevertheless, several reviews highlighted significant areas for improvement regarding staffing levels and employee satisfaction at Aegis of Kirkland. Some former staff members indicated concerns about high turnover rates among employees, suggesting that staff are overworked and underpaid while trying their best to meet residents' needs with limited resources provided by management. This lackluster staffing situation reflects poorly on overall quality assurance for both residents? safety and well-being?a point raised by families noting instances where help was needed but not readily available.

Concerns were further amplified by experiences shared by residents? families regarding minimal staffing during critical hours?for example, only one staff member present overnight can lead to dangerous situations for those requiring assistance like seniors with memory problems. This situation resulted in distressing incidents where individuals fell out of bed or struggled without support through nighttime challenges. These reports illustrate ongoing systemic issues within staffing practices at Aegis Living that need urgent attention if they wish to maintain trust within their community.

The financial aspect also emerged as a significant point of contention among reviewers?the costs associated with residing at Aegis are quite steep compared to other facilities in terms of value received versus services rendered. For some families footing substantial monthly bills approaching $10,000 for memory care services found that quality didn?t always match expectations set forth based on price tags alone; complaints about food quality alongside medication mismanagement added weight to frustrations surrounding care effectiveness relative affordability standards expected from such premiums paid often result in disappointment prevalent amidst client narratives shared across multiple reviews.

Overall impressions gleaned from these various testimonials paint an intricate picture detailing both successes enjoyed under dedicated leadership striving toward higher levels caring environments along side troubling realities posed directly impacting day-to-day operations concerned parties impacting cherished loved ones enduring challenges facing aging gracefully despite limitations evident throughout health systems existing today struggling meet demand unmet workforce crises affecting long-term care settings nationwide prompting necessary dialogue about change needed towards improving senior living experiences everywhere ensuring compassion remains core principle mission carried forward relentlessly advocating hope through every test faced together navigating complexities life journey entails along paths we ultimately share amongst us all humanity entwined forevermore mutually enriching lives lived precious moments shared beyond measure shaping tomorrow brighter than yesterday there lies promise renewed faith future beckoning us hold tight dreams aspirations venture ahead united purpose love guides charge toward brighter horizons await us all!

Physicians

• Lakeshore Clinic (0.2 miles)
• Allegro Pediatrics - Totem Lake (0.3 miles)
• EvergreenHealth (0.3 miles)
• Bellevue Vision Clinic (2.8 miles)
• Lakeshore Clinic (3.3 miles)
• Group Health Cooperative: Redmond Primary Care (4 miles)
• Larson Nancy Allegro Pediatrics (4.3 miles)

Cafes

• Don’t Yell At Me 不要對我尖叫 (0.4 miles)
• Starbucks (1.1 miles)
• Urban Coffee Lounge (1.4 miles)
• Starbucks (2.7 miles)
• Sidekick Coffee (2.7 miles)
• Google (3.3 miles)
• Mercurys Coffee (4.7 miles)

Theaters

• Cinemark Totem Lake And Xd (0.4 miles)

Pharmacies

• QFC Pharmacy (0.4 miles)
• Rite Aid (0.7 miles)
• Safeway Pharmacy (1.1 miles)
• Walgreens (1.5 miles)
• Walgreens (2.7 miles)
• Rite Aid (3.6 miles)
• Bartell Drugs (3.8 miles)

Restaurants

• Chick-Fil-A (0.6 miles)
• Taco Bell (1 miles)
• McDonald's (1.1 miles)
• McDonald's (1.1 miles)
• Fire Creek Grill & Bar (2.3 miles)
• Deru Market (2.5 miles)
• McDonald's (2.6 miles)

Parks

• Juanita Beach Park (1.6 miles)
• Highlands Park (1.8 miles)
• Bridle Trails State Park (2.3 miles)
• Big Finn Hill Park (2.3 miles)
• Sixty Acres Park (2.4 miles)
• Blyth Park (2.5 miles)
• Wilmot Gateway Park (2.7 miles)

Hospitals

• Seattle Children's Hospital (5.9 miles)
• Overlake Hospital Medical Center (6.7 miles)
• Dengda Tang MD | Kaiser Permanente (6.8 miles)

Places of Worship

• Hindu Temple & Cultural Center (6 miles)

Transportation

• Northgate Transit Center (6.7 miles)
• Roosevelt Station Seattle (6.7 miles)
• Northgate Station Seattle (6.8 miles)