Titus Village A

Pros

• The Titus Village team is exceptionally competent.
• Natasha and Nikki were amazing.
• Nicki gave a delightful, all-inclusive tour and helped with the rental application.
• Kent, the maintenance employee, promptly cleaned the garbage area.
• The staff are wonderful and the atmosphere is friendly.
• Titus Village offers lots of events and a twice-weekly shuttle for shopping.
• Titus Village has the best management team, maintenance, and housekeepers who care about residents and the building's appearance.
• They involve residents in decisions and holiday events.
• Sophia and Rose were very helpful and kind.
• Rose Rowe is on top of everything, and Kent and Kathryn are equally efficient.
• The location is convenient for the elderly, the building is kept clean, and the staff are great.
• The community is nice for retirees with limited incomes, and neighbors are friendly.

Cons

• The office staff are rude and lack proper customer service.
• The office is closed most days, making it hard for residents to get help.
• The washers and dryers frequently break down and repairs can take months.
• Maintenance does as little as possible and repairs are substandard.
• Rent prices were raised dramatically, forcing people to move.
• The building feels unsafe due to the presence of ex-homeless people and junkies.
• The manager and staff are among the rudest the residents have encountered.
• Tenants have been written up for talking in the lobby.
• There was a bedbug outbreak and residents were not informed.
• The elevator is dangerous and could harm a resident.
• Train noise nearby makes living there unpleasant for some.
• The garbage area was left messy and odorous due to a strike.

Review

Titus Village in downtown Kent emerges in these reviews as a vibrant, welcoming senior living community where residents and hopeful residents alike repeatedly point to the people who work there as the biggest highlight. From the first impression of the team handling inquiries to the ongoing day-to-day support from staff, many reviewers express strong faith that Titus Village will become their home. Natasha and Nicki receive frequent praise for their professionalism, warmth, and willingness to answer questions and guide families through tours and applications. The tone throughout early comments is buoyant and forward-looking, with several reviewers stating they are excited to move in and feel confident in the staff who will support them.

The role of the team behind the scenes is underscored by specific names who carry weight with residents. Nicki is repeatedly highlighted for her expertise and thorough, all-inclusive tours that answered every question during apartment viewings and application assistance. Sophia and Rose are consistently lauded as helpful, kind, and attentive in guiding prospective and current residents through processes and daily life. Several posts emphasize Rose Rowe as a manager who stays on top of things, supported by capable teammates in maintenance and housekeeping such as Kent and Kathryn. The involvement of SHAG (Senior Housing Assistance Group) and the praise for staff who align with resident needs reinforce a sense that Titus Village is managed with a focus on resident-centered decisions and events.

Beyond individual staff interactions, reviewers repeatedly celebrate the overall management, maintenance, and housekeeping teams as among the best. Descriptions like "the BEST management team" and "they care about the residents and the way the building looks" appear alongside appreciation for how quickly maintenance issues are addressed and how the building is kept up. The sense of community is reinforced by comments about a welcoming atmosphere in the lobby, where a few chairs make it easier to greet neighbors, and by mentions of frequent events and social programming, including a biweekly shuttle service for shopping that helps residents stay engaged with the broader community.

Location and lifestyle features are another pillar of praise. Titus Village's downtown Kent setting provides walkability to friends, churches, libraries, Kent Station, and public transit, with reviewers highlighting proximity to essential services such as the post office, library, and grocery stores. The ability to walk or ride to a variety of destinations, plus access to local transit options like the Kent Shopper Shuttle, is described as a major perk. For many residents, the neighborhood feel contributes to a sense of belonging and a "nest" they look forward to returning to each day, reinforced by comments about the friendly, diverse neighbor community and the ease of participating in local activities.

But the collective feedback is not without caveats. Several reviewers note practical challenges and growing pains that accompany any large, evolving complex. There are concerns about office hours; some posts describe a pattern of the office being closed on many days and questions about why packages are stored in the office and require waiting for staff to be available. Maintenance issues also surface, with multiple mentions of washers and dryers breaking down and repairs taking months, prompting residents to seek alternatives on other floors for laundry. A few comments specifically point to safety and nuisance concerns, such as elevator reliability and occasional noise from nearby trains, which some residents tolerate or even don't mind, while others find disruptive.

There are stronger cautions as well. A number of posts express frustration about changes in management, price increases, and the perceived deterioration in service quality or community safety. Some reviewers describe encounters with what they viewed as rude or inattentive office staff, and there are strongly worded accounts of a negative atmosphere tied to gossip about ex-homeless residents, bedbug outbreaks, and unauthorized sharing of information. A recurring theme is the tension between affordability, the desire to retain long-time residents, and the realities of new pricing or policy changes, with some posters claiming that rent increases or corporate changes are forcing residents to consider leaving. In a few voices, this thread is linked to concerns about how SHAG and management handle difficult situations and communicate with residents.

Overall, the collection paints Titus Village as a lively, caregiver-forward community that many residents feel fortunate to be part of. The property itself earns praise for its clean, modern look and its thoughtful amenities, and the people - especially Rose, Sophia, Nicki, Kent, Kathryn, and the broader SHAG-backed team - are repeatedly highlighted as the heart of the experience. The location's advantages - walkability to downtown Kent, proximity to transit options, and easy access to everyday services - complement the strong sense of community. At the same time, prospective residents are cautioned to consider office hours, ongoing maintenance cycles, elevator and noise considerations, and the impact of management and price changes on long-term affordability and stability. Taken together, Titus Village appears as a welcoming, opportunity-rich place with a dedicated staff and a robust sense of community - one that inspires confidence in many, while inviting careful evaluation of the practical trade-offs for those weighing a move.

This part of Kent, Washington offers a range of amenities and services that may be appealing for senior living. The area is equipped with several pharmacies such as A&H Pharmaceutical Service and Walgreens, as well as various medical facilities including Kosnoski Eye Care and UW Medicine - Valley Women’s Health. There are also places of worship nearby such as Holy Spirit Parish for spiritual support. In terms of recreation, residents have access to parks like Johnson Pit #30 Earthworks Park and Lake Meridian Park for outdoor activities. Additionally, there are dining options like Wendy's and Applebee's, as well as cafes such as Starbucks and Dutch Bros Coffee for socializing and enjoying meals. Transportation options are convenient with the Angle Lake Station and International Arrivals Facility within a short distance. Overall, this area provides a mix of essential services and recreational opportunities that could make it a suitable choice for senior living in Kent.

Pharmacies

• A&H Pharmaceutical Service (0.1 miles)
• Walgreens (1.8 miles)
• Rite Aid (1.8 miles)
• Bartell Drugs (3.4 miles)
• Walgreens (3.8 miles)
• Walgreens (3.9 miles)
• Walgreens (4.2 miles)

Places of Worship

• Holy Spirit Parish (0.2 miles)
• Church Of The Nazarene Auburn (6.8 miles)

Theaters

• AMC Kent Station 14 (0.4 miles)
• Regal Auburn (5.6 miles)

Restaurants

• Wendy's (0.6 miles)
• Applebee's (1.8 miles)
• Auntie Irene's Coffee Shop (4.2 miles)
• Azteca Mexican Restaurants (4.6 miles)
• Denny's (4.7 miles)
• Aliberto's Jr Fresh Mexican Food (4.7 miles)
• Sharps Roasthouse (4.8 miles)

Physicians

• Kosnoski Eye Care (1.6 miles)
• Legacy Medical Aesthetics (3.6 miles)
• Kent Eye Clinic (3.9 miles)
• Northwest Foot And Ankle Center, PS (4.4 miles)
• Molen Oral & Facial Surgery (4.4 miles)
• UW Medicine - Valley Women’s Health (5 miles)
• Valley Medical Center, Rehab Services Pt Ot Therapy (5.4 miles)

Parks

• Johnson Pit #30, Earthworks Park (2.9 miles)
• Green View Park (3.3 miles)
• Wilson Playfields (3.4 miles)
• Springwood Park (3.6 miles)
• Saltwater State Park (3.9 miles)
• Lake Meridian Park (4.8 miles)
• Steel Lake Park (4.9 miles)

Transportation

• Angle Lake Station (4 miles)
• International Arrivals Facility (4.9 miles)
• Club at SEA (4.9 miles)
• Concourse A (5 miles)
• South Satellite (5 miles)
• Delta SkyClub A-B (5.2 miles)
• Concourse B (5.2 miles)

Cafes

• Starbucks (4.7 miles)
• Floret (5.2 miles)
• Auburn Way Big Foot Java (5.3 miles)
• Starbucks (6 miles)
• Dutch Bros Coffee (6.5 miles)
• Starbucks (6.6 miles)
• South Auburn Bigfoot Java (6.8 miles)

Hospitals

• St Francis Hospital (7.2 miles)
• St Francis Sleep Disorders Clinic (7.3 miles)