Home Helpers

Pros

• Synergy is described as the best option for in-home care and is highly recommended.
• Synergy's caregivers are caring, attentive, and advocates for clients' needs.
• The office staff are above and beyond helpful, especially during last-minute callouts.
• Synergy enables clients to remain in their own homes for the extent of their lives.
• When caregivers call out, Synergy quickly finds replacements, reducing stress for families.
• They work closely with health insurance to facilitate coverage.
• Caregivers are well trained, professional, and kind.
• The team is reliable, responsive to urgent needs, and consistently goes above and beyond.

Review

Synergy HomeCare consistently stands out as a top choice for in-home care, earning praise across a range of situations from post-surgical recovery to long-term dementia care. Families describe the agency as highly flexible, particularly when a short-term assignment is all that's needed, yet the care remains reliable enough to become a trusted, ongoing resource. The overall sentiment is that the caregivers are not only competent but genuinely caring, and that the company's responsiveness during changing needs is a defining strength.

For a medical Power of Attorney who has no immediate family nearby, the value of Synergy becomes even morePersonal and practical. In these reviews, the office staff are described as "above and beyond," seamlessly stepping in when last-minute call-outs occur and coordinating replacements to ensure continuous support for a vulnerable client. Specific staff members are highlighted for their impact - Sandra and Heather, in particular, are credited with expertly staffing shifts and keeping the care schedule intact even when coverage is tight. This reliability reduces the burden on the POA and makes it feasible for the client to remain at home, a goal repeatedly emphasized as central to the care plans.

Another recurring theme is the alignment between Synergy and medical care teams, including health insurance. Several reviewers note that the agency not only provides well-trained caregivers but also effectively collaborates with insurance providers, sometimes even being recommended by the insurer itself. This integration helps streamline transitions, from hospital discharge to home-based rehabilitation, and reinforces the sense that Synergy is a trusted partner in the patient's broader health journey. The experience is characterized by proactive communication, with staff staying ahead of issues and ensuring caregivers are prepared for evolving needs.

Individual accounts highlight the compassion and diligence of the caregivers. One caregiver is described as extremely helpful and kind throughout a rehabilitation process, while another notes a caregiver who is consistently patient, professional, and skilled during urgent care needs. The flexibility of the agency is repeatedly underscored - whether it's arranging overnight care for a few days after a patient feels uncertain about staying alone or securing a home aide within hours of discharge, the rapid mobilization of resources is a hallmark of Synergy's service.

Urgent and urgent-ish scenarios emerge as a defining strength in several testimonials. In one instance, Synergy managed to arrange a home aide in less than 12 hours after hospital discharge, and then extended care with overnight options when the patient's comfort level warranted it. In other cases, a dedicated staff member (Lisa) is praised for making care a top priority during a particularly demanding week, with multiple professional, patient, and capable caregivers stepping in to meet the client's escalating needs. The sense conveyed is that Synergy can absorb pressure points and deliver consistent quality even when demand is high.

The personal impact of Synergy's care is repeatedly described in deeply heartfelt terms. The caregivers are not only technicians of daily living tasks but valued companions who take careful notes and communicate issues back to the office so families can be kept informed about progress. This information flow, coupled with the staff's genuine affection for clients, is said to transform difficult situations into manageable ones. For families dealing with aging relatives, dementia, or end-of-life care, the ability to rely on a steady team that remembers preferences and routines is described as invaluable.

Within the broader narrative, several families explicitly recognize specific teams and individuals as "the best." References to "the best homecare agency" and "the best team ever" accompany shout-outs to named staff - Lisa, Shawna, Jesse, and Leah among them - who are celebrated for their reliability, kindness, and hard work. The administrative side is described as equally professional and flexible, with local teams noted as especially effective on the East Side and East King County. The overall impression is that Synergy's leadership and staff work in harmony to provide seamless care, from scheduling to on-site caregiving to family communication.

The testimonials extend beyond routine tasks into the realm of meaningful trust and long-term relationships. In one family's story, the care for a mother with Alzheimer's began with daytime support and meals, then evolved into round-the-clock care for a father as dementia advanced. The caregivers became an enduring presence through multiple chapters of a family's journey, a continuity that the reviewers describe as a blessing. The sentiment is clear: when Synergy becomes involved, families feel supported through grief, transition, and daily life alike, with care that respects the dignity and preferences of their loved ones.

Taken together, these experiences paint a portrait of Synergy HomeCare as a responsive, patient-centered agency that excels in compassionate caregiving, dependable scheduling, and coordinated support across medical and home environments. Clients repeatedly note the comfort of knowing someone is listening to progress reports, addressing concerns promptly, and adjusting care plans as needs change. The message across the reviews is one of trust earned through consistent performance, personalized attention, and a true commitment to helping clients remain safe, comfortable, and connected to their lives at home.

Pharmacies

• Rite Aid (0.2 miles)
• Bartell Drugs (0.8 miles)
• Fred Meyer Pharmacy (0.9 miles)
• Walgreens (1 miles)
• Rite Aid (2.8 miles)
• QFC Pharmacy (2.9 miles)
• Rite Aid (4.2 miles)

Restaurants

• Noodle Boat Thai Restaurant (0.5 miles)
• Tutta Bella Neapolitan Pizzeria (0.5 miles)
• Orenji Sushi & Noodles (0.7 miles)
• Coho Cafe Issaquah (0.8 miles)
• McDonald's (0.8 miles)
• Panda Express (0.8 miles)
• Fatburger (0.9 miles)

Cafes

• Starbucks (0.6 miles)
• Issaquah Coffee Company (0.9 miles)
• Starbucks (0.9 miles)
• Umi Cafe (1.6 miles)
• Starbucks (7.5 miles)
• Mercurys Coffee (7.6 miles)
• Mercurys Madness (7.8 miles)

Parks

• Lake Sammamish State Park (0.8 miles)
• Lake Sammamish State Park (0.9 miles)
• Klahanie Park Div 1 (2.3 miles)
• Central Park (2.8 miles)
• Beaver Lake Park (3 miles)
• Gene Coulon Memorial Beach Park (7.2 miles)
• Bellevue Downtown Park (8.3 miles)

Physicians

• Overlake Medical Clinic (0.9 miles)
• Bellevue Ear Nose & Throat (1.9 miles)
• Jonah B Hulst, MD (1.9 miles)
• Proliance Orthopaedics & Sports Medicine (1.9 miles)
• Swedish Issaquah Professional Clinic (4.7 miles)
• Allegro Pediatrics (5.4 miles)
• Advanced Family Medicine (6.8 miles)

Theaters

• Regal Issaquah Highlands IMAX & RPX (1.9 miles)
• AMC Factoria 8 (5.7 miles)

Hospitals

• Dengda Tang MD | Kaiser Permanente (7.8 miles)
• Overlake Hospital Medical Center (7.9 miles)
• Snoqualmie Valley Hospital (8.4 miles)
• Snoq Valley Hospital (8.7 miles)

Transportation

• Renton Municipal Airport (RNT) (8.3 miles)