1242 11th Street, Clarkston, WA 99403
For more information about senior living options: (844) 490-3973
Everybody was upbeat and helpful. They have gone out of their way to allow meals together and for visits now that quarantine is over. Prestige is extremely clean, and the staff is friendly and caring. The therapy program is excellent. The staff is on point and well trained. The rooms are nice and the rehabilitation is top notch.
The care she received was substandard. There was only one short rehab session per day, and the cognitive tests she underwent were inadequate and completely pointless. They assumed she would require 24-hour care based on her lack of interest, which proved incorrect. Prestige took a week to figure out that Mom had high blood pressure. Prestige never provided a list of rehab activities or a detailed description of what Mom was doing. The staff's attitude was to "get her" and make her sicker. She was placed in the worst section of the building. Prestige displayed poor bedside manner when informing the family about a death.Across Prestige facilities, the experiences shared by families run a wide gamut, with some praising the setting and staff, and others warning that care and communication can fall short in critical moments. Several reviewers emphasize that the facility can feel very welcoming and clean, and that therapy teams can be strong, but they also caution that information does not travel fast enough between employees, and that serious lapses in care or judgment can have lasting consequences. The stories touch on the importance of continually advocating for loved ones, especially when health conditions change rapidly or when cognitive assessments and rehabilitation plans seem insufficient or misapplied.
One thread of the accounts centers on a frustrating miscommunication that led to a long and unnecessary trip. A caller who spoke with the front desk did not know there was a covid lockdown in place and told the visitor to come anyway, resulting in a three-hour drive there and a three-hour drive back. The incident underscores a broader concern that information management and cross-team coordination need to move faster, especially during public health restrictions. The situation also intersects with a personal health episode: the visitor's girlfriend ended up contracting covid despite being vaccinated twice and isolating in a room on her own, highlighting how even with precautions, the virus could still spread in ways that families find deeply troubling.
In another family's narrative centered on Prestige Clarkston, there is a more positive note amid the broader critique. The mother and uncle were able to enjoy meals together and have visiting opportunities resumed after quarantine ended, with family members including a brother, dad, and the visitor themselves able to see their relative. These comments reflect the facility's efforts to restore social interactions and provide a sense of normalcy and connection for residents at a time when such connections are essential for well-being and morale.
Yet a different reviewer offers a stark, cautionary account about the quality of medical care and rehab. A 76-year-old mother who had suffered a stroke attributed to high blood pressure was placed at Prestige for rehabilitation. The reviewer describes a rehab program that consisted of only one brief therapy session per day, with cognitive testing that felt inadequate and largely pointless. The staff allegedly assumed the patient would require 24-hour care due to a perceived lack of interest or ability, an assumption the reviewer disputes, insisting that the patient's condition did not justify that conclusion. After about ten days of rehab that included subpar meals and minimal wardrobe changes, the family chose to bring her home earlier than planned. They were told that if she relapsed, they would not be able to select the facility again, and they felt that the staff's judgment about the patient's cognitive capacity had been mistaken. In this narrative, Prestige did not identify an underlying issue - specifically high blood pressure - until the reviewer pressed for a brain scan, at which point it was found that the patient's brain health was at stake. The takeaway is clear: stay engaged, demand updates, and request a concrete list of rehab activities rather than relying on brief impressions or opaque cognitive assessments.
The same reviewer offers a pointed reminder about the Montreal Cognitive Assessment test result and the danger of taking such results at face value. If a relative you know well seems off, it's worth pushing for additional evaluations and imaging. In this case, insisting on a brain scan proved pivotal, reinforcing the message that family involvement can be life-saving when symptoms do not align with formal test results. The reviewer advocates for staying involved, asking for detailed updates, and insisting on a transparent, activity-based rehabilitation plan to ensure that care aligns with the patient's real needs.
Other voices in the collection are more uniformly positive, highlighting the facility's cleanliness, the friendliness and training of the staff, and the quality of therapy programs. One reviewer describes Prestige as "extremely clean," with staff who are "friendly and caring," and an "excellent therapy program." Another writes that the staff is "on point," well-trained, with nice rooms, and that the rehabilitation services, particularly the therapists and the gym, are among the best in town. These observations suggest that when things work well, residents benefit from a robust therapy environment and a supportive, neat setting that fosters recovery and comfort.
There are also sharp criticisms, including distressing anecdotes about individual experiences that colored the overall impression. One reviewer recounts a very negative episode in which a mother was placed in what was described as the worst section of the building, received a substandard meal - lunch meat with chips instead of the nicer meals served to others - and faced a dismissive attitude alleged to be focused on rapid discharge rather than genuine care. The takeaway here is not only about the quality of food but about the perceived attitude of staff toward the patient's well-being. Another reviewer recounts a heartbreaking experience: attempting to collect a loved one's belongings after their death, only to be told by a nurse that they were not allowed to call, and leaving with the impression that bedside manner and compassionate communication were sorely lacking at the final moment. This account emphasizes that compassionate, respectful communication is as crucial as clinical care, especially during end-of-life moments or when a family is grappling with loss.
Taken together, these accounts present a nuanced portrait of Prestige facilities: strong potential for quality rehabilitation, supportive and well-trained staff, and a clean, resource-rich environment, offset by serious concerns about clinical judgment, the speed and reliability of information flow, and the emotional resonance of how families are treated during critical events. The overarching message across the stories is clear: care for older adults benefits immensely when families stay actively involved, demand clear and timely updates, and push for thorough evaluations and transparent rehabilitation plans. When those elements are in place, residents may thrive; when they are missing, the risk of misdiagnosis, inadequate rehabilitation, and distressing experiences for both residents and families is real.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lewiston-Nez Perce County (3 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Prestige Care and Rehabilitation Clarkston in Clarkston, WA is a skilled nursing facility that provides top-quality care services for seniors in need of assistance with their daily living activities. Our community offers a range of amenities to ensure the comfort and convenience of our residents.
Each resident enjoys the convenience of cable or satellite TV in their fully furnished room, allowing them to relax and stay entertained. Our dining room provides delicious meals prepared by our experienced staff, taking into consideration any special dietary restrictions. Residents also have access to a kitchenette should they wish to prepare their own snacks or beverages.
Our community features beautiful outdoor spaces and gardens where residents can enjoy fresh air and scenic views. We offer housekeeping services to ensure that each resident's living space remains clean and comfortable. Telephone, Wi-Fi, and high-speed internet are available so residents can stay connected with loved ones.
At Prestige Care and Rehabilitation Clarkston, our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to coordinate the best care plan for each resident's unique needs. Our staff also assists with medication management, ensuring that medications are taken as prescribed.
We prioritize the mental wellness of our residents by offering engaging activities tailored to their interests and preferences through our mental wellness program. Transportation arrangements for medical appointments are provided, ensuring that residents can access necessary healthcare services conveniently.
In close proximity to our community, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals nearby for residents' convenience.
At Prestige Care and Rehabilitation Clarkston, we provide a warm and caring environment where residents receive the highest level of care while enjoying a range of amenities designed to enhance their quality of life.
Prestige Care and Rehabilitation Clarkston is located at 1242 11th Street, Clarkston, WA 99403 in Whitman County, Washington
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