North Creek

Pros

• Many residents appreciate the kindness and caring nature of the staff at Bonaventure-North Creek, highlighting their efforts to take good care of residents.
• Residents enjoy engaging in new activities and making friends during mealtimes, creating a sense of community within the facility.
• The apartment accommodations are spacious and nicely furnished, allowing residents to personalize their living spaces and feel at home.
• Overall cleanliness and quality of care services at Bonaventure-North Creek receive positive remarks from several residents.
• Some residents find the activities offered enjoyable, contributing to a lively atmosphere within the community.
• There is appreciation for the ongoing improvement in services offered, which enhance the experience for current residents.
• Many individuals express an overall satisfaction with their living arrangements, noting that they would recommend Bonaventure-North Creek to others seeking assisted living or memory care options.

Cons

• The facility is short-staffed, leading to slow service and unmet care needs for residents.
• There are recurring issues with food quality, including cold meals and poor preparation.
• The bookkeeping and billing processes are slow and often incorrect.
• Maintenance problems remain unresolved despite meetings addressing them.
• Some residents have experienced a lack of adequate personal care and hygiene management.
• Communication and organization among staff appear to be lacking, resulting in disorganization during tours.
• There are safety concerns regarding the facility, such as inadequate ice removal that led to falls without follow-up from management.
• Activities for assisted living residents may be insufficient or not aligned with their interests.
• Residents have reported dissatisfaction with the management's turnover and responsiveness to concerns.
• Several reviews highlight feelings of neglect or inadequate supervision in memory care units.

Review

Bonaventure-North Creek has garnered a variety of reviews from families and residents, painting a multifaceted picture of life within its walls. For some, the facility has proven to be an excellent fit for their loved ones, particularly those seeking assisted living and memory care options. One resident's family expressed satisfaction with the transition into a one-bedroom apartment that had been completely refurbished before their mother moved in. They noted her enhanced engagement with peers during mealtimes and her contentment with the food quality. This positive feedback highlights the facility's ability to create an inviting environment conducive to social interaction and personal comfort.

However, not all experiences echo this sentiment. Some reviews reveal significant challenges that detract from the overall quality of care at Bonaventure-North Creek. Several residents report issues related to staffing shortages across various departments, particularly in the kitchen and among servers. Complaints regarding food quality are prevalent; many described meals as either poorly prepared—often arriving cold or overcooked—or repetitive in nature. Some residents even reported specific grievances about dishes being over-seasoned, poorly cooked, or lacking proper temperature when served. Such concerns have contributed to a growing dissatisfaction among those who rely on consistent meal service.

Communication seems to be another area in need of improvement. Families voiced frustration over delayed responses to inquiries regarding billing issues and other operational matters within the facility. In particular, there were mentions of incorrect bookkeeping practices that led to continued billing even after residents had moved out—a situation that can understandably compound stress for families already navigating difficult transitions with their loved ones' care needs. This lack of timely communication appears detrimental not only to resident trust but also complicates relationships between staff and family members.

Despite these challenges, many reviewers commend the kindness and caring demeanor exhibited by staff members at Bonaventure-North Creek. The general consensus is that while staffing levels may fall short of ideal standards, those present often go above and beyond their roles—providing emotional support and engaging closely with residents amid busy schedules. Activities offered within the community received mixed reviews; while some residents enjoyed participating in planned events like arts and crafts or physical activities, others felt there was a lack of diverse programming available specifically tailored for assisted living recipients rather than solely focusing on memory care.

The facility’s management has also come under scrutiny due to perceived deficiencies in handling maintenance problems adequately or efficiently addressing resident complaints about cleanliness standards within common areas. Residents commented on minor issues managed well by housekeeping staff, yet larger systemic problems seemed less responsive despite numerous meetings aimed at addressing them. A few individuals pointed out that close attention is needed when dealing with vulnerable populations requiring higher levels of assistance—the inadequacies experienced present real consequences for daily life in such a setting.

In summary, opinions about Bonaventure-North Creek range from enthusiastic endorsements highlighting community spirit and dedicated staff efforts to poignant reminders about areas ripe for improvement—all underscored by genuine concern for resident welfare above all else. The urgent suggestion arises: if enhanced staffing measures could be implemented alongside better communication strategies regarding both operational aspects like transportation services as well as internal policies (especially around meal preparation), there stands potential not only for preserving current resident satisfaction but also attracting new families seeking dependable long-term care solutions for elderly loved ones facing cognitive decline challenges.

This part of Bothell, Washington offers a convenient and accessible location with a variety of amenities nearby. Within close proximity, you will find several pharmacies, restaurants offering diverse cuisines, places of worship, cafes for socializing or enjoying a cup of coffee, parks for leisurely strolls or outdoor activities, theaters for entertainment options, physicians' offices for healthcare needs, as well as transportation services and hospitals for convenience and peace of mind. The area also boasts a mix of cultural and recreational opportunities, making it an attractive option for seniors looking to settle in a vibrant community with essential services readily available.

Pharmacies

• Walgreens (0.6 miles)
• Bartell Drugs - Ebt (1.9 miles)
• QFC Pharmacy (2.3 miles)
• Rite Aid (2.5 miles)
• Bartell Drugs (2.8 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3 miles)

Restaurants

• Fusion India (1.2 miles)
• McDonald's (1.4 miles)
• Chick-Fil-A (3.2 miles)
• Blazing Onion Burger Company (3.3 miles)
• The Cottage (3.9 miles)
• The Bine Beer & Food (3.9 miles)
• McDonald's (4.3 miles)

Places of Worship

• Hindu Temple & Cultural Center (1.4 miles)

Cafes

• Crystal Creek Cafe (1.7 miles)
• Starbucks (3.1 miles)
• Starbucks (4.2 miles)
• Starbucks (4.5 miles)
• Starbucks (4.7 miles)
• Tazza Di Vita Espresso Stand (4.9 miles)
• Sidekick Coffee (4.9 miles)

Parks

• Tambark Creek Park (2 miles)
• Lynndale Park (4.1 miles)
• Blyth Park (4.6 miles)
• Wilmot Gateway Park (4.8 miles)
• Log Boom Park (4.9 miles)
• Meadowdale County Park (5.8 miles)
• Lake Ballinger Park (6 miles)

Theaters

• AMC Alderwood Mall 16 (3.3 miles)
• Regal Everett & RPX (6.4 miles)
• Cinemark Totem Lake And Xd (7.3 miles)

Physicians

• Lakeshore Clinic (3.7 miles)
• Providence Medical Center (4.5 miles)
• Dr Z Pulmonary and Sleep Specialist (4.5 miles)
• Bellevue Vision Clinic (4.7 miles)
• Northwest Asthma & Allergy Center (6 miles)
• Allegro Pediatrics - Totem Lake (7 miles)
• EvergreenHealth (7.1 miles)

Transportation

• U-Haul Moving & Storage (4.8 miles)
• Snohomish County Airport (PAE) (7.1 miles)

Hospitals

• Swedish Medical Center (6 miles)