SeaCare In-Home Care Services in Bellevue, WA

Pros

• Esther is a real jewel who is kind to others.
• SeaCare's level of care, flexibility, and thoughtfulness is incredible, guided by kindness.
• The SeaCare staff truly care about their clients and match caregivers to personalities.
• Brianna and her team are compassionate, highly skilled, and very helpful.
• SeaCare is responsive and supportive, helping families navigate difficult times with empathy.
• Caregivers are thorough, attentive, and respectful, listening carefully to loved ones.
• SeaCare is reliable, reputable, and professional, with excellent communication.
• The care provided is amazing and caregivers gain the trust of their loved ones.
• The owner Brianna is supportive and communicative, ensuring smooth service.
• SeaCare is highly recommended by families and is considered a top choice for in-home care.

Cons

• They felt one star was too generous and questioned why zero wasn't an option, having waited over two days for a callback to discuss billing - a serious problem.
• They were unhappy with SeaCare and would tell others not to use the company.
• They claimed SeaCare staff spent most of their time on personal phones and failed to care for the patient, with caregivers who could not speak clear English or assist with cooking.
• They experienced a big issue when a non-employee showed up on the second day, which did not set a good tone for the engagement.
• They were left without a replacement when a caregiver left, forcing them to find care on their own.
• They reported that night staff slept through the night and did not check on their loved one, and that the recliner caused damage.
• They described a lack of true care from the caregivers, noting they were the only ones caring for their loved one.
• They criticized the service for misrepresenting inclusivity, providing meals but not light cleaning, and for high fees.
• They had trouble getting and keeping consistent caregivers when needs were limited to one day a week.

Review

SeaCare In-Home Care Services in Bellevue is best suited for families that want deeply personalized, at-home senior care with a hands-on management approach. The program shines when the goal is a warm, relationship-based partnership that delivers compassionate, skilled caregivers who are carefully matched to a client's personality and needs. It is especially strong for dementia care, hospice support, post-surgical recovery, and short- or medium-term bridging care where staying in familiar surroundings matters. For families that prize frequent, clear communication and a high-touch service model, SeaCare stands out as a thoughtful, responsive option.

That said, not every care scenario fits SeaCare perfectly. Families working with very tight budgets or those requiring rigid 24/7 night coverage may find alternatives more predictable. Several reviews flag the potential for scheduling gaps or turnover when only limited weekly hours are needed, which can leave a gap until a replacement caregiver is lined up. Others note administrative frictions - billing delays or unclear pricing - and an occasional mismatch between expectations and what is provided, especially around tasks beyond basic care. In situations where there is a need for consistent, non-stop coverage without gaps or where staffing is expected to be uniformly steady, alternatives may be worth comparing.

The principal strengths of SeaCare are tangible and enduring. Caregivers are lauded as compassionate, attentive, and capable, with strong matches to client personalities and needs. Families repeatedly highlight the agency's responsiveness and the owner-led backbone - Brianna and the office team - whose involvement helps align schedules swiftly as needs evolve. The care teams are described as trustworthy extensions of the family, with a demonstrated ability to adapt to shifting conditions - whether a loved one's dementia progression or a sudden postoperative recovery - without sacrificing dignity or respect. Regular, multi-channel updates reinforce family peace of mind, and the emphasis on keeping familiar caregivers in place when possible creates a comforting continuity.

Those strengths offset many of the more concerning drawbacks when the goal is high-quality, at-home care that respects autonomy and fosters a calm atmosphere. When the client's needs are complex or evolving, SeaCare's ability to adjust quickly - balancing caregiver assignments, accommodating last-minute schedule changes, and coordinating with medical or hospice teams - produces outcomes that families value highly. The sense that the caregivers "become part of the family" translates into fewer crises and more predictable routines, which is especially meaningful for memory-care or end-of-life scenarios. The owner's hands-on involvement can transform a potentially stressful period into a well-managed caregiving experience, reducing caregiver anxiety and family stress alike.

However, several concrete negatives recur in the feedback and deserve careful consideration. Administrative friction surfaces when billing or contract details are not crystal clear in advance, underscoring the need to obtain everything in writing and to insist on explicit scope and pricing up front. Situations where non-employees show up or where a single caregiver departs without timely replacement can disrupt continuity and trust. Reports of caregivers spending time on personal calls, or variability in English-language clarity and cooking duties, remind prospective clients that the exact scope of services - beyond basic personal care and companionship - should be spelled out. Some families also express concerns that small-need arrangements (e.g., one-day-per-week care) may not consistently attract steady staff, leading to uneven experience over time.

For families weighing SeaCare, the decision should pivot on alignment of needs with service scope and the willingness to actively manage the relationship. SeaCare delivers exceptional, compassionate in-home care and a high-touch, responsive model that can dramatically ease the caregiving burden and enhance a loved one's quality of life. Before committing, request a clear written plan that items hours, tasks (meals, light housekeeping, errands), and caregiver preferences; confirm continuity expectations and a backup plan for absences; and ask for transparent pricing with no hidden fees. If 24/7 predictability, bulk-coverage with minimal turnover, or broad housekeeping support are non-negotiables, exploring a few larger or more structured agencies may be prudent. For families prepared to partner closely with Brianna, Allison, Katrina, Paige, and the rest of the SeaCare team, the payoff can be a steady path to home-based comfort, dignity, and security for a loved one.

This part of Bellevue, Washington, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies, hospitals, and physicians within close proximity, residents have easy access to medical services and care. The abundance of parks provides opportunities for outdoor recreation and relaxation, while the variety of restaurants and cafes cater to different culinary preferences. Additionally, the nearby theaters offer entertainment options, and the transportation options make it easy to explore the surrounding areas. Overall, this part of Bellevue provides a well-rounded living experience with access to essential services and recreational opportunities.

Pharmacies

• Bartell Drugs (0.2 miles)
• Safeway Pharmacy (0.4 miles)
• CVS Pharmacy (0.6 miles)
• Bartell Drugs (1.3 miles)
• Walgreens (2.5 miles)
• Safeway Pharmacy (2.6 miles)
• Walgreens (3.6 miles)

Parks

• Bellevue Downtown Park (0.3 miles)
• Georgia Zumdieck Park (0.7 miles)
• Luther Burbank Park (2 miles)
• Terrace Park (3.3 miles)
• Madison Park (3.6 miles)
• Marina Park Dock (4 miles)
• Blue Dog Pond (4.6 miles)

Restaurants

• Din Tai Fung (0.4 miles)
• Chick-Fil-A (1 miles)
• Kura Revolving Sushi Bar (1.2 miles)
• Uwajimaya (1.2 miles)
• Burgermaster (1.8 miles)
• McDonald's (2.6 miles)
• Deru Market (4.5 miles)

Hospitals

• Overlake Hospital Medical Center (1 miles)
• Dengda Tang MD | Kaiser Permanente (1 miles)
• Seattle Children's Hospital (4.6 miles)
• Uw Medical Center Cafeteria (5.2 miles)
• Swedish Medical Center (5.3 miles)
• Harborview Medical Center (5.4 miles)

Physicians

• Medical Arts Associates (1.2 miles)
• Evergreen Speech and Hearing Clinic (1.3 miles)
• Seattle Reproductive Medicine (1.5 miles)
• Allegro Pediatrics (1.5 miles)
• UW Medicine Sports Medicine Center at Eastside Specialty Center (1.7 miles)
• Advanced Family Medicine (3.3 miles)
• Allegro Pediatrics (3.6 miles)

Cafes

• Mercurys Coffee (2.1 miles)
• Google (3.7 miles)
• Squirrel Chops (4.4 miles)
• Starbucks (4.5 miles)
• Oddfellows Cafe & Bar (5.2 miles)
• Espresso Vivace (5.2 miles)
• Analog Coffee (5.4 miles)

Theaters

• AMC Factoria 8 (3.2 miles)
• Regal Meridian & 4DX (5.8 miles)

Transportation

• University of Washington LINK Station (5 miles)
• Mount Baker Station (5 miles)
• Capitol Hill LINK Station (5.2 miles)
• Columbia City Station (5.6 miles)
• U District Station (5.7 miles)
• Stadium Station (5.8 miles)
• King Street Station (5.8 miles)