Brookdale Staunton

Pros

• The staff at Brookdale Staunton is caring and consistently engages with the residents, fostering positive relationships.
• The facility is well-maintained, with clean common areas and nicely updated rooms that create a welcoming environment.
• Residents are encouraged to participate in various activities, promoting engagement and social interaction within the community.
• Family members feel comfortable with the transparency and responsiveness of the administrative staff regarding their loved ones' needs.
• The atmosphere is friendly and homey, featuring plenty of natural light and inviting decor that enhances the overall experience for residents.

Cons

• The staff appeared indifferent to the needs of the patients, leading to concerns about care quality.
• There were issues with broken, lost, or stolen items belonging to residents, causing frustration among families.
• Despite being advertised as inclusive, the pricing became a surprise burden once the bill arrived.
• The facility's cleanliness varied, with some bathrooms resembling truck stop facilities on certain days.
• There were instances where residents fell and were not found for several hours due to inadequate staff checks.
• Some aides did not give adequate attention to residents, highlighting inconsistencies in care.
• Communication between shifts was lacking, necessitating families to put up signs in rooms to communicate specific needs.
• The promised amenities and activities seemed less accessible once residents moved in, creating a sense of disappointment among families.

Review

Brookdale Staunton is an assisted living community that has garnered a mix of reviews from families and residents alike, showcasing both positive experiences and areas for improvement. On the whole, many reviewers express satisfaction with the care provided to their loved ones. The staff members are frequently described as caring, friendly, and engaged with residents, establishing meaningful connections that contribute to a welcoming environment. One family emphasized the openness of the staff during their transition into the facility, noting how they prioritized communication and supported family involvement in their loved one's adjustment.

Concerns regarding staffing levels appeared in several reviews, particularly prior to recent improvements noted by some families. While initial worries about insufficient staffing were common among earlier impressions, more recent accounts indicate a positive shift in this area. Families appreciated instances where staff went above and beyond to accommodate resident needs, even amidst challenges like unexpected maintenance issues due to weather conditions. However, some reviewers caution potential clients to conduct thorough research before committing since expectations can sometimes differ from reality.

Pricing is another notable aspect of Brookdale Staunton that has drawn both praise and criticism from families. Several individuals reported being disillusioned by price increases or discrepancies between what was advertised versus what eventually transpired after moving in. Complaints have surfaced around bills reflecting unanticipated costs after initial promises of inclusivity, highlighting a communication gap that left several families feeling misled about what their financial commitment would entail.

The physical environment of Brookdale Staunton also received mixed feedback. Many found the layout inviting with well-kept common areas featuring natural light and vibrant decorations that foster a homey atmosphere. Residents often participated in various activities such as bingo, arts and crafts, Bible studies, and outings to local parks—offering opportunities for engagement that many appreciated. Reviews mention pleasant communal dining spaces where residents gather for meals; however, some families expressed disappointment when promised amenities like diverse dining options fell short due to unforeseen circumstances like kitchen closures.

Cleanliness within the facility appears somewhat variable based on individual experiences shared by families. While some praised overall cleanliness and organization within communal spaces—indicating regular upkeep—others cited instances where certain bathrooms or private rooms did not meet expected hygiene standards consistently. This inconsistency could potentially impact families' perceptions of quality of care received at Brookdale Staunton.

In summary, Brookdale Staunton presents itself as a community filled with devoted staff who strive to create nurturing relationships with residents while offering various activities aimed at enhancing daily life. Although many families feel comfortable entrusting their loved ones’ care to this facility due to the evident compassion shown by employees throughout interactions observed during visits or tours conducted prior to moving in—the ongoing concerns over staffing adequacy coupled with issues surrounding transparency in pricing remain critical factors for consideration as prospective residents evaluate whether it could be an ideal fit for them or their family member seeking assisted living services.

This part of Staunton, Virginia, offers a variety of amenities and services that cater to senior living needs. With several places of worship nearby, including St Paul's United Methodist Church and Trinity Episcopal Church, residents can easily maintain their spiritual practices. Access to pharmacies such as CVS and Medical Center Pharmacy ensures convenient access to medications and medical supplies. The proximity of parks like Gypsy Hill Park and Montgomery Hall Park provides opportunities for outdoor recreation and relaxation. Additionally, there are numerous healthcare providers in the area, such as Carilion Clinic Family Medicine and Shenandoah Valley Orthopedics, offering comprehensive medical care. A range of dining options, from Maurice's Seafood to Emilio's Italian Restaurant, ensures diverse culinary experiences. The presence of theaters like Shenan Arts and cafes like Réunion Bakery & Espresso offers cultural enrichment and socialization opportunities. Transportation options such as the Amtrak Station-STA make it easy for seniors to travel when needed. Hospitals like Augusta Medical Center provide accessible healthcare services for any medical emergencies. Overall, this part of Staunton offers a well-rounded community with essential amenities for comfortable senior living.

Places of Worship

• St Paul's United Methodist Church (0.6 miles)
• General Conference Of Seventh-Day Adventists (2.2 miles)
• Trinity Episcopal Church (2.4 miles)
• Christ Evangelical Lutheran Church (2.4 miles)
• Rebirth International (2.5 miles)
• Covenant Presbyterian Church (2.6 miles)
• Cornerstone Church of Augusta (8.8 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Medical Center Pharmacy (1.7 miles)
• Ray's Health Mart Pharmacy (2 miles)
• Ray's Pharmacy (2 miles)
• Walgreens (2.3 miles)
• Kroger Pharmacy (3.2 miles)
• CVS Pharmacy (4 miles)

Parks

• Gypsy Hill Park (1.6 miles)
• Montgomery Hall Park (2.5 miles)
• Staunton Recreation & Parks (2.6 miles)

Physicians

• Patient Care Plus (1.7 miles)
• Carilion Clinic Family Medicine - Staunton (1.8 miles)
• Staunton Medical Associates (1.8 miles)
• Hersch & Associates (1.9 miles)
• Staunton Eye Clinic, PLC (2.1 miles)
• Shenandoah Valley Orthopedics (2.2 miles)
• Augusta Orthopedic Surgery (2.2 miles)

Restaurants

• Maurice's Seafood (1.9 miles)
• New York Flying Pizza (2.2 miles)
• Chicano Boy Taco (2.2 miles)
• Hardee's (2.2 miles)
• Seed To Tail (2.2 miles)
• Clocktower Eats & Sweets (2.4 miles)
• Emilio's Italian Restaurant (2.4 miles)

Theaters

• Shenan Arts (1.9 miles)
• Shenandoah Shakespear Black Friars Theater (2.4 miles)
• Staunton Performing Arts Center (2.5 miles)

Cafes

• By & By (2.5 miles)
• Réunion Bakery & Espresso (2.5 miles)
• Crucible Coffee Roasters (2.6 miles)
• Staunton Coffee Company (2.7 miles)
• Starbucks (4.3 miles)

Transportation

• Amtrak Station-STA (2.5 miles)
• Enterprise Rent-A-Car (3.6 miles)

Hospitals

• Staunton VA Medical Clinic (2.8 miles)
• Staunton Dialysis (7 miles)
• University of Virginia Health System (8.3 miles)
• Augusta Medical Center (8.5 miles)