918 27th Street, Newport News, VA 23607
For more information about senior living options: (844) 490-3973
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Open Arms Healthcare, LLC truly lives up to its name, based on the heartfelt stories shared by families who rely on their services. The messages consistently describe a team that is caring, professional, and relentlessly dedicated to the well-being of those they serve. It's a picture of a provider that emphasizes not just medical or personal care, but the human touch that can make a difficult time feel a little lighter and more manageable.
Many reviewers paint a picture of a warm, supportive environment where staff members work together to create a sense of community around the patient. This collaborative atmosphere seems to translate into care that feels both respectful and compassionate toward both clients and the people who care for them. People repeatedly note how the culture at Open Arms centers on genuine care and a commitment to putting clients first, which in turn fosters trust and a sense of security for families.
The consistency and courtesy of the team are frequent highlights. Reviewers describe the staff as very professional, dependable, and consistently courteous, with their reliability particularly appreciated during health scares and other trying moments. In these high-stress situations, having a team that shows up with competence and a calm, respectful demeanor makes a meaningful difference for families navigating difficult decisions and daily routines.
Several reviews shine a spotlight on specific staff members who seem to make a lasting impact. In particular, Camaya and Candace (with mentions of Candice as well) are thanked for their leadership and direct involvement in care planning. Families appreciate how they explain the care plan clearly and invite input from loved ones, ensuring that the care provided aligns with the patient's needs and personality. The consistency of this personal attention is described as a key factor in the positive experiences families report.
Another common thread is the way Open Arms steps in to relieve families of stress during caregivers' turnover or challenging health periods. One reviewer commended the agency for stepping in and taking the stress off the family, and another specifically noted that the perfect aide was found to match Mom's personality. This emphasis on compatibility and smooth transitions underscores the value families place on not just care, but the fit between caregiver and patient.
There is also strong testimony about long-term relationships with Open Arms. A reviewer who has had a husband as a client for over a year, referred by Sentara, describes the company as reliable and detail-oriented, with monthly staff training that keeps everyone aligned. They highlighted that the care plan was explained with room for family input, reinforcing a sense of partnership and ongoing collaboration in the patient's care.
Of course, every experience can differ, and one reviewer was not satisfied and stated they would not recommend the company to anyone for their loved ones. This reminder adds balance to the overall narrative, acknowledging that caregiving needs are highly personal and that outcomes may vary. It also reinforces the importance of open dialogue and clear expectations in choosing and working with a home care provider.
Overall, the sentiment leans heavily toward high regard for Open Arms Healthcare, LLC. Families describe outstanding, dementia-capable care that helps loved ones stay comfortable and engaged, while giving busy family members the freedom to tend to daily activities and work commitments. The consistent praise for professionalism, reliability, and compassionate, person-centered care paints a picture of a provider many families would choose again and recommend to others who are seeking trusted, empathetic support for loved ones.
Open Arms Adult Home in Newport News, VA is a compassionate and comfortable board and care home for seniors in need of assistance with daily living activities. Our community is fully furnished and provides a warm and inviting atmosphere for our residents.
At Open Arms Adult Home, we understand the importance of maintaining an active and social lifestyle, which is why we offer scheduled daily activities to keep our residents engaged and entertained. Our dedicated staff provides assistance with bathing, dressing, transfers, and medication management, ensuring that all personal needs are met.
We prioritize the health and well-being of our residents by coordinating with healthcare providers and offering diabetes diet options. Special dietary restrictions are also accommodated to ensure that each resident's nutritional needs are met. Additionally, meal preparation and service are provided to make dining a convenient and enjoyable experience.
Our community offers various amenities such as a dining room where residents can enjoy their meals together. We also have a beautiful outdoor space where residents can relax, walk around, or engage in gardening. Wi-Fi/high-speed internet access is available throughout the facility to keep our residents connected with loved ones.
For added convenience, Open Arms Adult Home assists with move-in coordination and transportation arrangements for medical appointments. We are located near parks, pharmacies, physicians' offices, restaurants, places of worship, and other essential services.
Overall, at Open Arms Adult Home in Newport News, VA, we strive to provide personalized care in a warm and welcoming environment where seniors can feel safe and supported while enjoying an independent lifestyle.
Open Arms Adult Home is located at 918 27th Street, Newport News, VA 23607 in Newport News city, Virginia
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