Coverstone 1 Apartments

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Pros

• Jessica and Brenda are super nice and attentive.
• Brenda is very kind and helps residents with the application and move-in process.
• The environment is very pleasant; the staff are well trained, admirable, friendly, and provide excellent service.
• Judy is the best thing since sliced bread and goes out of her way to help residents.
• The staff regularly cleans the buildings and hallways and addresses residents' needs.
• The community is family-oriented, with residents who are kind, respectful, and low-key.
• Maintenance is fast and the office staff are awesome.
• The apartments are affordable, and neighbors are kind and friendly.
• Jessica and Judy are always available and go above and beyond.
• Office staff are very nice and helpful.

Cons

• The building is described as lacking security, with people drinking alcohol in common areas.
• Homeless individuals are described as sleeping on the steps and conducting their business there.
• The experience is labeled the worst ever, with heating or cooling not provided consistently.
• A three-day power outage spoiled groceries after spending a lot of money.
• Mice are present in the apartments.
• The leasing office is described as unresponsive and often does not answer the phone.
• Water outages occur, including periods without hot water in winter or cold water in summer.
• Cockroach infestations and mold problems are reported, along with dirty conditions in units.
• Parking is poorly managed: there is no assigned parking by apartment number, and outsiders or those without contracts sometimes have reserved spots.

Review

Coverstone Apartments presents itself in the stories as a place of contrast: a budget-friendly option that can feel like a lifeline for families and individuals, yet one that comes with a heavy load of maintenance, safety, and comfort challenges. Across more than one reviewer, the complex is described as affordable and basic, sometimes the only feasible option for those trying to stretch a tight budget. Some residents praise how far the rent goes and how it keeps a roof over their heads when other options aren't realistic. A recurring theme in these remarks is resilience and gratitude: even when conditions aren't ideal, people are grateful for a place to sleep, with utilities, water, and a sense of community that can anchor them through tough times.

The staff at Coverstone is a central focal point in many positive experiences. Several residents highlight individuals by name who made the move-in process smoother and who continue to be responsive. Jessica and Brenda are frequently mentioned as attentive and helpful figures who work to address concerns and make things work for tenants; one reviewer even describes them as "super nice" and notes that Jessica goes above and beyond over the years. Judy, described as "the front desk lady," is praised as a standout support person who helped secure a place quickly when units filled up, and many residents commend the overall office team for being nice, helpful, and dedicated. In at least one review, maintenance is portrayed as fast, with a single handyman who earns a well-deserved raise for handling tasks efficiently for an extended period. Taken together, these anecdotes suggest that when the office and maintenance teams are responsive, residents feel seen and supported, which can make a meaningful difference in an affordable housing setting.

Yet the same set of reviews isn't shy about flagging serious reliability and safety issues. A broad cluster of complaints centers on utilities and climate control: heat and air conditioning are not consistently available, with some residents reporting being without heat during winter or without AC during hot months. In one harsh example, an entire apartment experienced three days without electricity, resulting in spoiled groceries and a disrupted basic routine. The volatility extends to water as well; there are mentions of times when water was cut off, including a period lasting days in the cold, and complaints about hot water and cold water being unavailable at times. The consequences of these outages are real and tangible for residents who must navigate daily life, groceries, and temperature management for themselves and their families.

Pests and sanitation are recurring themes that weigh heavily on perceptions of comfort and livability. Cockroaches and roaches are described as a persistent infestation in some units, with one reviewer stating that infestations at times reach a level that affects everyday living, and other remarks noting ongoing issues with mold, dirty bathrooms, and a kitchen flood that damaged the home environment. In a few cases, residents connect pest problems to broader building maintenance and cleanliness challenges, such as dirty carpets, pests in common areas, and trash mismanagement. These problems aren't merely cosmetic; they color daily life and underscore the gaps between what some residents expect from an affordable option and what they experience in reality.

Security and neighborhood atmosphere feature in a mix of observations as well. Several reviews reference external disturbances and safety concerns: people drinking alcohol around the property, homeless individuals sleeping on the steps, and loitering or smoking in entryways. For some tenants, these circumstances create discomfort and a sense of insecurity that clashes with the idea of a peaceful, family-friendly environment. Others describe the same space as "safe and quiet" and emphasize that the neighborhood can feel calm and low-key, especially for families who value a simple, low-stress living situation. The truth across these voices is that safety and upkeep feel inconsistent, and residents often have to balance the benefits of affordability with these ongoing concerns.

Parking, amenities, and community support add further layers to the overall experience. A notable friction point is parking: there's frustration about the lack of assigned parking based on apartment numbers, with some residents noting that those without signed contracts seem to secure reserved spots while others with contracts struggle to find space. The leasing office's accessibility also matters; one reviewer complains about not getting responses to phone calls, while others paint a picture of a responsive, people-centered team that helps with move-ins, applications, and day-to-day needs. Amid these tensions, some reviewers reference additional services in the building - such as a food center - that contribute to a sense of community and mutual aid among residents.

Ultimately, the tapestry of experiences at Coverstone Apartments is one of balance. The complex is described by many as a viable, affordable option that can support people who are navigating tough economic realities, including those who view it as a stepping stone or a safety net. The most compelling praise centers on the human element: courteous, proactive staff who can transform an otherwise imperfect living situation into one where tenants feel cared for. The most persistent cautions, meanwhile, point to reliable issues with heat, water, pest control, and safety - problems that, if addressed consistently, could elevate the living experience from merely adequate to genuinely comfortable. Across the board, the property's future health appears tied to steady maintenance, dependable utilities, and a consistently responsive management team that can keep pace with the needs of a diverse tenant mix.

This area of Manassas, Virginia offers a convenient and diverse array of amenities and services for seniors. With multiple physicians' offices and pharmacies nearby, medical care is easily accessible. The presence of various restaurants, cafes, and parks provides opportunities for dining out, socializing, and enjoying outdoor activities. Additionally, the proximity to hospitals such as UVA Prince William Medical Center and Novant Health Haymarket Medical Center ensures that quality healthcare facilities are within reach. The presence of St Andrew the Apostle Catholic Church caters to those seeking spiritual fulfillment. Overall, this neighborhood provides a well-rounded environment for senior living with a mix of healthcare options, recreational opportunities, and places of worship.

Physicians

• Black & Kletz Allergy (0.4 miles)
• Fairfax Family Practice Center PC (0.8 miles)
• Arthritis & Osteoporosis Center of Northern VA (0.8 miles)
• Crestwood Pediatrics (1.1 miles)
• Prince William Cardiology Associates (2.3 miles)
• Valley Health Clinic (2.7 miles)
• Northern Virginia Family Medicine (2.7 miles)

Restaurants

• Checkers (0.4 miles)
• McDonald's (0.5 miles)
• Mum Mum Restaurant (2.8 miles)
• Nathan's Dairy Bar (3.9 miles)
• McDonald's (4 miles)
• Arby's (4.1 miles)
• Foster's Grille (4.4 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (1 miles)
• Walgreens (3.8 miles)
• Walgreens (4 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (4.3 miles)

Cafes

• Starbucks (0.6 miles)
• Grounds Central Station (4 miles)
• Starbucks (4 miles)
• Starbucks (4.9 miles)
• Paris Baguette (5.5 miles)
• Starbucks (6.7 miles)
• Chateau De Chantilly Cafe (8.8 miles)

Hospitals

• UVA Prince William Medical Center (2.5 miles)
• Novant Health Haymarket Medical Center (6.7 miles)

Transportation

• University Boulevard Commuter Lot (3.6 miles)

Parks

• Catharpin Park (4.8 miles)
• Somerset Playground (5.8 miles)
• FairLakes Townhouse Playground (9.2 miles)
• Vint Hill Dog Park (9.3 miles)

Places of Worship

• St Andrew the Apostle Catholic Church (5.5 miles)