Herndon Harbor House

Pros

• The place is kept very clean, including the landscaping.
• The staff members were friendly and very helpful.
• They're very good at keeping the common areas clean.
• The apartments are good, although a bit small.
• The management did a good job of trying to provide activities safely during Covid.
• This is a wonderful place for an elderly person to continue a good quality of life and maintain their independence.
• The person that took us on tour was nice.
• The tour went well overall, and everyone was very kind.
• The property is very clean, well-maintained, and has friendly and helpful staff.

Cons

• Basic maintenance takes far too long.
• There is a frequent turnover in staff, and they are generally slow to respond and work limited hours.
• Cable and internet services are antiquated, and the companies have not been allowed a chance to upgrade their on-site equipment, even at no cost.
• The place looks nothing like the pictures on their web page.
• The offerings in the adjacent senior center have been cut back to the point where they are scarce.
• The apartments did not fit the needs of the person touring.
• The location was not good for the person looking for senior living.
• The community felt more like assisted living rather than what was desired.
• There were complaints about management not following up with resident complaints or addressing rule-breaking issues.

Review

Herndon Harbor House, a senior living community located in Fairfax County, has garnered mixed reviews from residents and their relatives. While some appreciate the cleanliness and basic amenities offered, others have expressed concerns about the decaying services and limited activities.

According to one relative, the services at Herndon Harbor House have gradually decayed over time. Basic maintenance takes an extended period, while there is a high turnover of staff who are slow to respond and work limited hours. Additionally, the cable and internet services are outdated, with no opportunity for upgrades. The relative also notes that the pictures on the website do not accurately represent the actual state of the place.

Another reviewer mentions that about a decade ago, there used to be a wide range of activities in the adjacent senior center. However, over time these activities have been significantly reduced, leaving few offerings for residents. This could be disappointing for those seeking an active 62+ community.

Despite these drawbacks, there are positive aspects mentioned in some of the reviews. Several reviewers appreciate how well-maintained and clean Herndon Harbor House is, including its landscaping. If individuals are looking for basic accommodations on a limited income, this place is deemed satisfactory by one reviewer.

In terms of COVID-19 precautions, one reviewer states that although some restrictions were enforced due to safety reasons, management tried their best to organize safe weekly activities with social distancing measures in place. However, nearby facilities such as the Senior Center and Adult Daycare remained closed during this time.

During apartment tours at Herndon Harbor House, reviewers had varying experiences. Some found the staff members friendly and helpful during their visits but were disappointed that certain apartments did not fit their specific needs. Meanwhile, others expressed difficulty finding parking spots or felt that it had more of an assisted living feel rather than what they were looking for.

Reviewers also reported mixed impressions regarding management responsiveness within Herndon Harbor House. While some found management pleasant and informative during visits, others mentioned complaints going unaddressed. There were concerns about residents breaking rules and smoking in unauthorized areas without management taking action.

In conclusion, Herndon Harbor House showcases a range of experiences among its residents and those considering the community. While cleanliness and some positive interactions with staff are highlighted, issues such as decaying services, limited activities, and management responsiveness are areas that have raised concerns for some residents and their relatives.

This area of Herndon, Virginia offers a convenient and diverse range of amenities for seniors looking to settle down. With multiple pharmacy options within close proximity, accessing medications and healthcare supplies is made easy. In addition, there are various dining options nearby including fast food chains like McDonald's and Burger King, as well as sit-down restaurants like Chick-Fil-A and Cracker Barrel. For medical needs, there are hospitals and physician offices within a short drive. Transportation services such as car rentals and airport access are also readily available for travel convenience. Leisure options include cafes for relaxing outings, theaters for entertainment, and parks for outdoor activities. Overall, this area provides a mix of essential services and recreational opportunities suitable for seniors seeking a vibrant community in which to reside.

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.2 miles)

Restaurants

• Burger King (0.6 miles)
• McDonald's (0.7 miles)
• Chick-Fil-A (1.8 miles)
• Champs Pizza (1.8 miles)
• Jackson's Mighty Food and Lucky Lounge (2 miles)
• McDonald's (2 miles)
• Cracker Barrel (2.4 miles)

Hospitals

• Reston Hospital Nursery (1.6 miles)
• Inova Vascular Diagnostic and Imaging Services - Fair Oaks (6.1 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (4 miles)
• Cafein (5.7 miles)
• Chateau De Chantilly Cafe (5.7 miles)
• Starbucks (7.6 miles)

Transportation

• Budget Rent A Car (3.2 miles)
• National Car Rental (3.2 miles)
• Avis Rent A Car (3.2 miles)
• Hertz Rent A Car (3.3 miles)
• Concourse A (3.4 miles)
• Washington Dulles International Airport (IAD) (3.5 miles)
• Dulles Airport Arrivals (3.5 miles)

Physicians

• Loudoun ENT Specialists (4.2 miles)
• The Retina Group of Washington (4.2 miles)
• Radiology Imaging Associates (4.5 miles)
• Pediatric Specialists of Virginia (5.1 miles)
• No Va Dermatology Vein & Surgery Center (5.9 miles)
• MyEyeDr (6.3 miles)
• Fairfax Pediatric Associates (6.4 miles)

Theaters

• Regal Dulles Town Center (4.4 miles)
• Regal Entertainment Group (4.5 miles)
• Alamo Drafthouse One Loudoun (6.4 miles)
• Brambleton Town Center (7.9 miles)

Parks

• Out (5.7 miles)
• Northern Virginia Regional Park Authority (5.9 miles)
• Wolf Trap National Park for the Performing Arts (7.2 miles)
• Bles Park (7.3 miles)
• Great Falls Park (7.3 miles)