Elden Terrace Apartments is a senior community in Herndon, VA.
Information last verified:
661 Dulles Park Ct # 104, Herndon, VA 20170
For more information about senior living options: (866) 208-4318
4.3 from 115 reviews
5 stars
90
4 stars
4
3 stars
1
2 stars
1
1 stars
19
Overall Review of Elden Terrace Apartments
differentiator19 reviews mention this
Leasing help stands out
Residents describe the leasing team as helpful and responsive during tours and applications.
A lot of the positive feedback is about the leasing experience: residents mention being walked through the application, helped with decision-making, and treated warmly during tours. Multiple reviews specifically call out named staff members as professional, knowledgeable, and patient, and some describe the move-in process as quick and clear. That consistent theme suggests the sales and onboarding experience is a key strength for this property.
common12 reviews mention this
Staff is attentive and kind
Many residents say the office and property manager are kind and attentive to residents.
Beyond the leasing process, several reviews describe the manager and staff as caring and responsive, including comments about feeling safe and heard. Some residents mention being patient with questions and taking care of the community, including residents with families. While praise isn’t universal, the recurring tone is that staff conduct is a frequent point of satisfaction.
caveat6 reviews mention this
Repairs and maintenance draw complaints
A recurring concern is maintenance delays and repairs not being completed as expected.
Several negative reviews say work orders go unanswered or are only partially handled, leading residents to follow up multiple times. Other feedback describes the office as not coming through on repairs or sending notices without follow-through. Across these comments, residents portray maintenance as inconsistent, which undermines trust for ongoing issues.
caveat10 reviews mention this
Infestations are a major worry
Multiple residents report ongoing pest problems that they feel weren’t resolved.
A significant portion of the complaints focuses on pests such as bed bugs, mice, rats, and cockroaches. Some residents describe needing to discard items, using pest-control solutions themselves, or dealing with recurring issues after reporting them. Taken together with comments about delays in getting proper extermination, residents’ confidence in pest management appears to be a problem area.
caveat4 reviews mention this
Parking and towing feel restrictive
Residents raise concerns about parking rules, towing, and related fees.
Some reviews describe trouble getting help for visitor parking or short-term parking, with towing mentioned as the consequence. Others describe limits on the number of cars allowed to park and note that vehicles can be taken if requirements aren’t met. A few residents also mention extra charges related to family or additional stays in parking areas, framing parking enforcement as harsh and not offering practical solutions.
common2 reviews mention this
Nearby errands and services
The area around the property includes common errands close by.
Residents mention a convenient location in their feedback, and the surrounding area includes well-known stops for everyday needs. Nearby options include pharmacies and fast food within a short drive, plus additional services further out. This helps explain why location comes up alongside leasing service in some reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Active Adult Communities (55+)
Transportation
Washington Dulles International (3 miles away)
Ronald Reagan Washington National (21 miles away)
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.1 miles)
Walgreens (0.9 miles)
CVS Pharmacy (1.5 miles)
CVS Pharmacy (2.1 miles)
CVS Pharmacy (2.1 miles)
CVS Pharmacy (3.4 miles)
CVS Pharmacy (3.4 miles)
Restaurants
McDonald's (0.2 miles)
Burger King (1 miles)
McDonald's (1.4 miles)
Champs Pizza (1.5 miles)
Chick-Fil-A (1.9 miles)
Cracker Barrel (2 miles)
Jackson's Mighty Food and Lucky Lounge (2.2 miles)
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Active Adult Communities (55+)
Washington Dulles International (3 miles away)
Excellent access to healthcare, dining, and transport nearby.
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Understanding the Sandwich Generation: Stress and Responsibilities for Multigenerational Caregivers
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