Comfort Keepers of Fredericksburg, VA
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910 Princess Anne St. Suite 111, Fredericksburg, VA 22401
For more information about senior living options: (844) 490-3973
Amber and her staff are fantastic and highly recommended for in-home care of aging family members. They feel like family to clients and are deeply appreciated for their care. They go above and beyond with a positive, caring approach that gives families peace of mind. They provide care with dignity, patience, and respect. Annie is pleasant, competent, and caring, always attentive to her client's needs. Easter has the right temperament and attitude and is a standout caregiver. The team is professional, caring, kind, and thoughtful. Jennifer S is a blessing, providing professional care and engaging with tasks and stories. Christal is outstanding and keeps on top of everything, making the whole family feel at home. Michele Edwards is unfailingly punctual, positive, and among the finest caregivers. The Comfort Keepers team is amazing and consistently goes the extra mile to support loved ones. Tracy Simpson is an absolute angel, caring, professional, and like family.
They described the company as a joke and said it should be shut down due to untrained staff. They claimed they were given the runaround and could not speak to the owner, with care coordination failing. They criticized the cancellation policy, saying it requires a week’s notice to cancel while the company can cancel at the last minute. They reported back-to-back caregivers in the home, with no one fully understanding what to do for their relative. They alleged caregivers were constantly recorded in clients’ homes and that the company sided with clients over staff. They noted that some workers didn’t seem happy to be there and it showed in the care.Comfort Keepers of Fredericksburg, VA is best suited for families seeking highly personal, in-home care that emphasizes warmth, dignity, and steady companionship. The service excels for aging in place, including seniors living with Alzheimer’s or Lewy body dementia, where engaging activities, daily routines, and practical support (meal prep, light housekeeping, transportation) matter as much as medical oversight. This community is especially strong for families who want a trusted, hands-on caregiver presence that feels like “one of the family” while still benefiting from professional management and accountability. It works well for both short-term relief and long-term arrangements, with a clear emphasis on matching the right caregiver to the right client.
What makes Comfort Keepers stand out is the people at the helm and on the ground. Amber, the owner, is repeatedly praised as experienced, tenacious, and deeply committed, with a team that feels coordinated and compassionate. Reviewers highlight caregivers such as Easter, Jennifer, Michele, Tracy, and Danielle as reliable, engaging, and capable of handling complex needs with patience and grace. The anecdotes consistently describe caregivers who prompt conversation, organize memory games, assist with daily tasks, and provide a steadying, respectful presence in the home. The office and caregiving teams are praised for professionalism, punctuality, and a readiness to go beyond the basics to preserve a sense of normalcy and dignity for clients.
A related strength is the depth of care customization and practical support. Families note excellent caregiver matching, with staff who respect routine, adapt to evolving needs, and coordinate with family members who may live far away. There is strong emphasis on 1:1 attention, dignity, and a proactive approach to safety and comfort. Several reviews mention the ability to support complex conditions and to keep clients psychologically engaged, key for dementia care, while also handling practical chores and transportation. The accessibility of administrative tools, including a client portal for scheduling and invoicing, adds a concrete layer of ease for families managing care from a distance.
Nevertheless, there are notable downsides that warrant consideration. A subset of reviews points to inconsistencies in caregiver coverage and timing, including instances where a promised caregiver was not available or last-minute changes occurred. Some families report frustration with communications, feeling they were given the runaround or left without clear, reliable back-up when coverage fell through. A few voices describe variability in the day-to-day experience, with reactions ranging from excellent care to situations where a caregiver team did not meet expectations. These reminders underscore that, while the core offering is strong, reliability hinges on steady scheduling and transparent staffing.
Those who can absorb or mitigate these risks tend to derive substantial value from Comfort Keepers. The strongest offsets come from a deeply compassionate caregiver pool, a responsive management team, and a proven track record of creating meaningful, trust-based relationships with clients and families. When the right match is in place, families experience not only practical help but emotional reassurance: caregivers become familiar presences who observe preferences, reinforce routines, and participate in daily life as trusted partners. The positive testimonials, ranging from dementia-friendly engagement to dependable transportation and empathetic companionship, illustrate a powerful value proposition for aging in place, provided scheduling consistency is ensured.
For families evaluating next steps, a practical plan matters. Begin with a needs audit and a candid discussion about caregiver matching and backup coverage, asking for a named point of contact and a concrete escalation process. Request a clearly defined care plan, including frequency of visits, expected tasks, and what happens if a caregiver cannot attend. Seek references from families with similar needs and request a trial period to observe reliability and compatibility. If a fixed schedule and guaranteed caregiver continuity are non-negotiable, consider alternatives such as local assisted living or LifeSelect–style residences that offer a more predictable day-to-day routine with built-in supervision. Comfort Keepers remains a strong option for those prioritizing compassionate, person-centered in-home care, so long as expectations around scheduling and consistency are managed upfront.
Richmond International (14 miles away)Comfort Keepers of Fredericksburg, VA is an exceptional assisted living community located in the heart of Fredericksburg, VA. Nestled amidst a vibrant and welcoming neighborhood, our community offers a serene and peaceful environment for seniors to thrive and enjoy their golden years.
One of the highlights of our location is the convenience it offers to our residents. With numerous cafes, restaurants, and eateries just a stone's throw away, they can indulge in a variety of culinary delights without having to venture far from home. Whether it's grabbing a cup of coffee with friends or savoring a delicious meal, the options are plentiful.
Nature enthusiasts will find solace in the presence of two nearby parks. These green havens provide ample opportunities for leisurely strolls, morning exercises, or simply basking in the beauty of nature. Residents can take in the fresh air while enjoying scenic landscapes and engaging in outdoor activities at their leisure.
We understand that health is paramount for our residents which is why we have prioritized access to pharmacies and physicians within close proximity. With eleven pharmacies nearby, medication management becomes hassle-free and convenient. Additionally, having two physicians nearby ensures prompt medical attention whenever necessary.
For those seeking spiritual solace or cultural connection, there is a place of worship situated conveniently nearby. Residents can nurture their faith or engage in religious activities without having to travel far from their community.
Finally, for those who appreciate art and entertainment, they will be delighted to know that there is a theater close by where they can catch live performances or enjoy movies on the big screen. This adds an element of excitement and entertainment to their lives.
At Comfort Keepers of Fredericksburg, VA, we believe that living should be comfortable and enjoyable at all times. Our location provides not only convenience but also an abundance of opportunities for social engagement, recreation, and fulfilling experiences.
This part of Fredericksburg, Virginia offers a variety of amenities that cater to seniors looking for convenience and comfort. With several pharmacies such as Rx3 Pharmacy, Walgreens, and multiple CVS locations within a short distance, accessing necessary medications is made easy. There are also numerous restaurants offering different dining options for those who enjoy eating out. The area boasts several parks like Rockwood Park and Pocahontas State Park, providing opportunities for outdoor recreation and relaxation. Places of worship such as Central Baptist Church and St Edward's Church offer spiritual support for residents. Additionally, there are nearby theaters, cafes like Starbucks and Lamplighter, physicians' offices, and hospitals like CJW Medical Center within reach for any medical needs. Overall, this part of Fredericksburg provides a well-rounded environment with essential services for seniors looking to settle in the area.
Comfort Keepers of Fredericksburg, VA is located at 910 Princess Anne St. Suite 111, Fredericksburg, VA 22401 in Fredericksburg city, Virginia
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