Overall Review of Chesapeake Apartments
common
6 reviews mention this
Management support is mixed
Residents describe responsive, helpful management and maintenance teams at times.
Several residents say management and the leasing office were friendly, attentive, and quick to help with questions, paperwork, or day-to-day needs. A few also credit maintenance with arriving promptly and treating residents respectfully. At the same time, other reviewers call out rude behavior, slow follow-through, and concerns about how office processes are handled.
caveat
7 reviews mention this
Repairs and living conditions disappoint
Many reviews describe ongoing upkeep problems and unhealthy conditions.
Multiple reviewers describe apartments that feel outdated and poorly maintained, with complaints that include roaches, mold, and trouble with basic utilities. Some residents also say maintenance did not fix issues consistently, or that repairs were not addressed even after reporting problems. There are also complaints about car break-ins and a sense that repairs and health-and-safety concerns were not taken seriously.
caveat
6 reviews mention this
Safety and security feels inconsistent
Safety reviews range from patrol reassurance to serious security concerns.
Some residents mention security patrolling and walking through the property, which they describe as a positive. Others report break-ins, vandalism, and incidents serious enough that police or ambulances were present. Reviews also include criticism that security did not catch offenders, even when residents believed problems were recurring.
common
3 reviews mention this
Grounds and upkeep can be solid
A number of residents mention clean grounds and ongoing property care.
A few reviewers describe the property as well maintained, with clean grounds and landscaping. Others specifically say the grounds stayed clean over time and that buildings were cleaned regularly. These positive comments stand alongside the reviews that raise concerns about cleanliness and pests inside apartments.
caveat
8 reviews mention this
Office practices draw strong criticism
Several reviews question the front office’s reliability and integrity.
Some residents report issues with delayed move-in steps, unresponsive phone support, and slow handling of refunds such as holding fees. Others go further, alleging unfair deposit outcomes, hidden fees, and fraud-related concerns about payment processing. In contrast, a separate set of reviewers describes the leasing office as friendly and helpful when they first moved in or toured.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.