Roses Home Healthcare

Pros

• The parents are very happy with their new helpers and look forward to the visits.
• The reviewer is impressed with Roses Home Healthcare's concern and their service.
• A caregiver was friendly and attentive to the father's needs.
• The admin is very professional and continues to follow up.
• Roses Home Healthcare is affordable and has quality caregivers.
• The reviewer would use Roses Home Healthcare again if needed.
• The caregivers are very good and meet the client's needs.

Cons

• Substituting staff was hard to fill due to the small size of the organization.
• Some staff members were unable to answer questions, causing uncertainty.
• One substitute drove the father while on the phone, making him uncomfortable.
• Scheduling issues led to unclear or missing coverage.
• There were occasions with no coverage, including on weekends after a caregiver's death.
• Some caregivers did not perform dishes or folding clothes, with unclear rationale about service scope.
• The reviewer suggested that a bigger organization might provide better substitute staffing.

Review

Roses Home Healthcare seems to have left a generally positive impression on families who relied on their services, with clear appreciation for how the caregivers interacted with aging parents. In several notes, parents were described as being very happy with their new helpers and as looking forward to the visits. The care provided by the aides was often highlighted as attentive and capable, and in one account the caregiver's presence and demeanor left the parent feeling well-supported. Even when the relationship with the agency was not perfect, the overall tone conveyed gratitude for the help that made daily life easier and more comfortable for loved ones.

Beyond the day-to-day care, there is a strong sense that the agency truly cares about serving its clients. A reviewer specifically praised Roses Home Healthcare's concern for clients and their willingness to serve, noting that the staff's ability to fill in during family emergencies could be hampered by the agency's smaller size. This perspective suggests that while the organizational scale offers personal attention, it can also create scheduling gaps when staff are unavailable, which in turn affects continuity of care.

The small size of the organization emerges as a double-edged theme. On one hand, it fosters personal knowledge of specific staff and a more intimate approach to care; on the other hand, it can lead to inconsistent experiences. One reviewer observed that some staff members knew exactly what was going on and could answer questions confidently, while others were less able to provide information or clarity. The sometimes uneven communication and varying levels of responsiveness contributed to a sense that the experience could be hit-or-miss, depending on which caregiver was scheduled for a given shift.

A notable caution point centers on a particular incident with a substitute caregiver. The reviewer's father felt uncomfortable when a substitute drove him in a jeep while talking on the phone, raising concerns about safety and professional conduct during transportation. This experience underscores the importance of consistent, safety-conscious behavior from caregivers and highlights why some clients weigh the benefits of staying with a smaller agency versus moving to a larger organization that might offer more robust substitution options.

There are reviewers who are not currently using Roses Home Healthcare but still recall positive experiences. In these accounts, a gentleman described as friendly and attentive to his dad's needs left a lasting good impression, and admin staff were described as professional with ongoing follow-up. These reflections suggest that even when a client is not actively engaging services, the relationship with the agency can leave a favorable impression and may lead to re-engagement in the future.

A recurring theme across several messages concerns scheduling and coverage. Reviewers praised the caregivers' quality and the care they delivered but pointed out that scheduling could be slow to respond and that there were times when coverage was uncertain or nonexistent, including weekends. The two-hour minimum was noted as a distinctive feature that some families appreciated, and one reviewer mentioned that Roses was the only local option offering that minimum. There were also comments about tasks beyond medical care, such as dishwashing and folding clothes, with some caregivers not performing those household duties. This led to speculation about how the agency trains its staff and what is expected from caregivers regarding non-medical tasks, as well as concerns about whether housekeeping falls within the standard service scope.

Overall, the summaries portray a service that is valued for its affordability and the quality of its caregivers, with strong praise for the compassion and attentiveness of the staff. At the same time, the feedback consistently points to operational challenges - primarily scheduling reliability, communication consistency, and coverage gaps - that can affect the experience, especially during emergencies or weekends. For families weighing options, Roses Home Healthcare appears to offer meaningful benefits in personal care and affordability, but potential clients may want to consider how the organization's smaller size could influence staffing stability and the availability of seamless coverage, particularly when family emergencies occur or when non-medical tasks are part of the care plan.

This area of Dumfries, Virginia offers a variety of amenities and services that may be appealing to seniors looking to relocate. With multiple physicians and healthcare facilities in close proximity, including Dumfries Health Center and Carient Heart & Vascular, residents can easily access medical care. Additionally, there are several pharmacies nearby such as Wegmans and Walgreens for convenient prescription pick-ups. For dining options, popular restaurants like Chick-Fil-A and Cracker Barrel are within a short distance, providing diverse choices for meals. Parks like Prince William Forest Park offer opportunities for outdoor recreation and leisurely walks. The area also features theaters like Alamo Drafthouse Woodbridge for entertainment options. Overall, this part of Dumfries provides a mix of healthcare services, dining establishments, recreational activities, and places of worship that cater to the needs of seniors seeking a comfortable living environment.

Physicians

• Children First (0.6 miles)
• Dumfries Health Center (1.1 miles)
• Health 1st (1.1 miles)
• Carient Heart & Vascular (5.4 miles)
• Century Medical Building (5.5 miles)
• Commonwealth Ent Associates (5.5 miles)
• Trent Jocelyn D MD Faap (5.6 miles)

Restaurants

• McDonald's (1.1 miles)
• Cracker Barrel (1.3 miles)
• Chick-Fil-A (1.3 miles)
• The All American Steakhouse & Sports Theater (4.2 miles)
• Uncle Julio's (5.1 miles)
• VFW Post 1503 (5.3 miles)
• McDonald's (5.6 miles)

Parks

• Prince William Forest Park (1.1 miles)
• Fantasy Playground (8.7 miles)
• Government Island (8.7 miles)
• Sandy Run Regional Park (10.2 miles)
• Aquia Landing (12.1 miles)
• The Play Ground (12.2 miles)
• Burke Lake Park (13.7 miles)

Pharmacies

• Target Pharmacy (2.4 miles)
• Wegmans (5.1 miles)
• Walgreens (7 miles)
• Giant Pharmacy (7.7 miles)
• CVS Pharmacy (7.7 miles)
• CVS Pharmacy (7.8 miles)
• Shoppers Food & Pharmacy (7.8 miles)

Theaters

• Alamo Drafthouse Woodbridge (4.9 miles)

Hospitals

• Century Surgical Service (5.5 miles)
• Sentara Healthcare (5.5 miles)
• Potomac Labor & Delivery (5.6 miles)
• Stafford Hospital Imaging at Woodbridge (11.1 miles)
• Fort Belvoir Community Hospital (14 miles)

Cafes

• Starbucks (6.3 miles)
• Panera Bread (7.7 miles)
• Starbucks (7.9 miles)
• Panera Bread (7.9 miles)
• Starbucks (13.6 miles)
• Starbucks (14.4 miles)

Places of Worship

• Bethel Free Will Baptist Church (6.8 miles)
• Pohick Church (12.4 miles)