Roses Home Healthcare

Pros

• The parents are very happy with their new helpers and look forward to the visits.
• The reviewer appreciates Roses Home Healthcare's concern and attempts to serve its clients.
• The caregivers are described as very good, attentive, and effective in meeting the needs of clients.
• The admin staff is noted for being professional and maintaining follow-up with families.
• The quality of care provided by the caregivers is acknowledged as a positive aspect of the service.
• Roses Home Healthcare offers affordable rates while providing quality caregivers, making it a commendable option in the community.

Cons

• The scheduling issues often leave clients uncertain about coverage, with delays in communication from the organization.
• There were instances where caregivers did not show up at all, resulting in a lack of coverage for clients.
• One client expressed discomfort when a substitute caregiver drove while on the phone, which made their father uncomfortable.
• Some caregivers resist performing basic housekeeping tasks like doing dishes or folding clothes, causing confusion about service expectations.
• The small size of the organization has led to challenges in finding substitute staff during emergencies, affecting service consistency.

Review

Roses Home Healthcare has received a mix of feedback from families regarding the quality of care and support provided to their loved ones. On one hand, many clients express satisfaction with the caregivers, noting that they are friendly and attentive to the specific needs of the individuals under their care. A particular reviewer highlighted a positive experience with a gentleman who was described as very friendly and responsive to her father's requirements during their time together. This kind of personal attention appears to be a strong point for Roses Home Healthcare, creating a sense of trust and rapport between caregivers and clients.

Despite the strengths in caregiver quality, there have been ongoing challenges related to staffing consistency and scheduling. The organization has faced difficulties in maintaining an adequate number of staff due primarily to family emergencies affecting some caregivers. As a smaller operation, this has placed additional strain on their ability to provide seamless coverage. One reviewer noted that while certain familiar staff members were knowledgeable about what was happening, others lacked information or clarity when contacted. This inconsistency can lead to frustration for families seeking reliable support for their elderly relatives.

The issue of unreliable transportation was also raised by one client whose father had an uncomfortable experience with a substitute caregiver who drove erratically while using her phone. Such incidents highlight essential safety concerns that need addressing within Roses Home Healthcare’s operational protocols. Families understandably desire peace of mind not just in terms of medical support but also in ensuring safe transportation practices that prioritize client welfare above all else.

Communication appears to be another area where Roses Home Healthcare could improve its service delivery. Reviewers noted delays in response times when attempting to confirm caregiver availability or schedule changes, leading to uncertainty regarding coverage at critical moments. In cases where caregivers were unavailable due to unforeseen circumstances—such as bereavement—the organization reportedly struggled to fill those gaps adequately on short notice, which caused distress for families reliant on consistent support.

Some clients have expressed confusion over the scope of services provided by caregivers, particularly regarding housekeeping duties like doing dishes or folding laundry. While these tasks fall under the broader umbrella of home healthcare services offered by Roses, it seems there may be discrepancies in expectations versus actual implementation among different caregivers. The review indicated that some might adhere strictly to medical assistance roles due likely to organizational guidelines aimed at preventing potential exploitation. However, this leaves clients wanting more comprehensive help around the house even though it is listed as part of their offered services.

Overall, while reviewers recognize several positive aspects surrounding caregiver quality and affordability—especially given Roses’ willingness to accommodate shorter minimum service times—there remains substantial concern about operational challenges affecting overall satisfaction. Families appreciate the genuine concern exhibited by both caregivers and administrators alike; however, enhancing scheduling reliability and ensuring thorough training concerning housekeeping tasks could significantly elevate client experience with Roses Home Healthcare moving forward.

This area of Dumfries, Virginia offers a variety of amenities and services that may be appealing to seniors looking to relocate. With multiple physicians and healthcare facilities in close proximity, including Dumfries Health Center and Carient Heart & Vascular, residents can easily access medical care. Additionally, there are several pharmacies nearby such as Wegmans and Walgreens for convenient prescription pick-ups. For dining options, popular restaurants like Chick-Fil-A and Cracker Barrel are within a short distance, providing diverse choices for meals. Parks like Prince William Forest Park offer opportunities for outdoor recreation and leisurely walks. The area also features theaters like Alamo Drafthouse Woodbridge for entertainment options. Overall, this part of Dumfries provides a mix of healthcare services, dining establishments, recreational activities, and places of worship that cater to the needs of seniors seeking a comfortable living environment.

Physicians

• Children First (0.6 miles)
• Dumfries Health Center (1.1 miles)
• Health 1st (1.1 miles)
• Carient Heart & Vascular (5.4 miles)
• Century Medical Building (5.5 miles)
• Commonwealth Ent Associates (5.5 miles)
• Trent Jocelyn D MD Faap (5.6 miles)

Restaurants

• McDonald's (1.1 miles)
• Cracker Barrel (1.3 miles)
• Chick-Fil-A (1.3 miles)
• The All American Steakhouse & Sports Theater (4.2 miles)
• Uncle Julio's (5.1 miles)
• VFW Post 1503 (5.3 miles)
• McDonald's (5.6 miles)

Parks

• Prince William Forest Park (1.1 miles)
• Fantasy Playground (8.7 miles)
• Government Island (8.7 miles)
• Sandy Run Regional Park (10.2 miles)
• Aquia Landing (12.1 miles)
• The Play Ground (12.2 miles)
• Burke Lake Park (13.7 miles)

Pharmacies

• Target Pharmacy (2.4 miles)
• Wegmans (5.1 miles)
• Walgreens (7 miles)
• Giant Pharmacy (7.7 miles)
• CVS Pharmacy (7.7 miles)
• CVS Pharmacy (7.8 miles)
• Shoppers Food & Pharmacy (7.8 miles)

Theaters

• Alamo Drafthouse Woodbridge (4.9 miles)

Hospitals

• Century Surgical Service (5.5 miles)
• Sentara Healthcare (5.5 miles)
• Potomac Labor & Delivery (5.6 miles)
• Stafford Hospital Imaging at Woodbridge (11.1 miles)
• Fort Belvoir Community Hospital (14 miles)

Cafes

• Starbucks (6.3 miles)
• Panera Bread (7.7 miles)
• Starbucks (7.9 miles)
• Panera Bread (7.9 miles)
• Starbucks (13.6 miles)
• Starbucks (14.4 miles)

Places of Worship

• Bethel Free Will Baptist Church (6.8 miles)
• Pohick Church (12.4 miles)