Tribute at One Loudoun

Pros

• The staff at Tribute at One Loudoun goes above and beyond to provide exceptional care for residents.
• Residents enjoy a welcoming atmosphere filled with friendly and caring staff, making it feel like a home.
• The facility features beautiful accommodations and offers a wide range of activities that engage residents.
• Families appreciate the excellent communication from the staff and the supportive environment for their loved ones.
• The location is convenient, allowing easy access for family visits and outings for residents.
• Many families have noted significant improvements in their loved ones' well-being and engagement since moving in.
• The community is described as more like a hotel than a traditional assisted living facility, providing a unique senior living experience.

Cons

• The facility promises assistance but fails to deliver, leaving residents without help during meals and basic needs.
• Staffing deficiencies, particularly with medical assistants and in the dining room, have led to inadequate support for residents who require assistance.
• There are excessive wait times for help, often exceeding 30 minutes, causing frustrations for both residents and family members.
• Medications are not administered according to schedule or as required by doctors' orders, leading to skipped or late doses.
• Complaints filed with the VA DSS revealed multiple care violations at the facility.
• Communication from management is lacking, with phone calls and emails going unanswered.
• Some staff members lack patience and exhibit rudeness towards residents in memory care.

Review

Tribute at One Loudoun stands out as an aesthetically pleasing facility that aims to provide a high-quality living experience for seniors. Many reviews praise the community for its beautiful design, which resembles more of a hotel than a traditional nursing home. The atmosphere is welcoming, with friendly staff members present from various departments, including front desk personnel, kitchen staff, and nurses. Residents and their families frequently commend the warmth and caring nature of the team, highlighting excellent communication skills that make it easy for them to feel supported in their loved one's care journey.

However, despite this positive perception of the facility’s appearance and some aspects of service, several reviews reveal significant concerns regarding staffing levels and the adequacy of care provided to residents who require assistance. Families express frustration over instances where loved ones did not receive timely help during mealtimes or when needing assistance with daily activities. These issues are particularly concerning given the high monthly costs associated with care—up to $8,000—and create a stark contrast between promises made by management and the reality experienced by residents and their families.

For those requiring minimal assistance, Tribute at One Loudoun may be an appropriate choice; however, many reviews caution that it may not be suitable for individuals who need more extensive support. Complaints about excessively long wait times—sometimes exceeding 30 minutes—for help underscore serious deficiencies in staffing reliability across various areas of care, especially among medical assistants and certified nursing assistants (CNAs). Families have expressed deep disappointment in these experiences, leading some to file complaints with state authorities after discovering violations related to medication administration timelines.

On a brighter note, there are numerous testimonials praising specific staff members who go above and beyond in delivering exceptional care. Individual caregivers often receive accolades for their compassionate approach to resident needs. Some families share heartfelt stories about how dedicated employees have positively impacted their loved ones’ lives through personal attention and engaging programs designed to enhance social interaction among residents. A new connections program has been highlighted as particularly beneficial for improving mental acuity and encouraging participation in activities.

Residents frequently enjoy planned events that stimulate engagement outside individual rooms while promoting camaraderie within the community—a welcome sight that delighted visitors attending events at Tribute at One Loudoun. Many describe activities such as art classes, movie nights, group trips outside the facility, and outings for medical appointments as valuable components of life at this assisted living community. Most reviewers appreciate how these types of interactions foster relationships among residents while providing enjoyable experiences.

Overall impressions vary widely among those involved with Tribute at One Loudoun—a comforting presence for some contrasting sharply against alarming accounts from others regarding unmet needs or insufficient response times from management regarding complaints. Potential residents and their families are encouraged to carefully consider these mixed reviews when deciding on this senior living option. While numerous aspects make Tribute appealing—such as its ambiance, friendly staff interactions, engaging activities—it is crucial to maintain realistic expectations about staffing adequacy for effective personalized care delivery within this setting.

This part of Ashburn, Virginia offers a convenient and diverse range of amenities that cater to the needs and interests of seniors. With several theaters, restaurants, pharmacies, and parks in close proximity, there are plenty of opportunities for entertainment, dining, and maintaining good health. The presence of physicians' offices and medical facilities also ensures easy access to healthcare services. Additionally, the transportation options available such as car rental services and nearby airports make it convenient for seniors to travel when needed. There are also places of worship nearby for those who seek spiritual fulfillment. Overall, this area provides a well-rounded environment that is suitable for senior living.

Theaters

• Alamo Drafthouse One Loudoun (0.2 miles)
• Regal Entertainment Group (2.3 miles)
• Regal Dulles Town Center (2.4 miles)
• Brambleton Town Center (6.1 miles)
• Regal Fox 4DX & IMAX (6.3 miles)

Restaurants

• Sense of Thai St (0.3 miles)
• Matchbox Vintage Pizza Bistro (0.3 miles)
• Silver Diner (0.5 miles)
• Taco Bell (0.7 miles)
• Chick-Fil-A (0.7 miles)
• Ashburn Pub (0.9 miles)
• Cooper's Hawk Winery & Restaurant (1.7 miles)

Physicians

• MyEyeDr (0.4 miles)
• No Va Dermatology Vein & Surgery Center (1.2 miles)
• Loudoun Internal Medicine Associates (1.8 miles)
• Surgical Specialists of Northern Virginia (1.8 miles)
• Leesburg Sterling Family Practice (1.8 miles)
• Virginia Heart - Loudoun (1.9 miles)
• Virginia Spine & Sports Orthopaedics (1.9 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.9 miles)
• Target Pharmacy (3.2 miles)
• Wegmans (3.3 miles)

Parks

• Bles Park (1.3 miles)
• Out (2.1 miles)
• Trailside Park (2.5 miles)
• Potomac Station Playground (4.3 miles)
• Northern Virginia Regional Park Authority (4.6 miles)
• Philip A. Bolen Memorial Park (7.1 miles)

Transportation

• Loudoun County Transit - Leesburg Park & Ride (5 miles)
• Leesburg Executive Airport (5.4 miles)
• Budget Rent A Car (5.7 miles)
• National Car Rental (5.8 miles)
• Avis Rent A Car (5.9 miles)
• Hertz Rent A Car (6 miles)
• Washington Dulles International Airport (IAD) (6.9 miles)

Places of Worship

• Cornerstone Chapel (5.5 miles)

Cafes

• Panera Bread (5.7 miles)
• Starbucks (5.8 miles)