Acti-Kare of Spanish Fort, UT in Spanish Fork, UT

Pros

• The staff are caring and build strong friendships with residents.
• Craig and his team provide kindness and the best care families expect.
• The facility feels like home - clean, welcoming, and comfortable.
• Families can leave their loved ones there with peace of mind, knowing they're well cared for.
• The owner and staff are compassionate, treating everyone like family.
• Residents receive excellent, loving care and form meaningful connections with caregivers.
• Hearthstone Manor is highly recommended for its professional and caring environment.

Cons

• One reviewer alleged resident abuse and that oxycodone was left on a resident's nightstand, calling the place awful.
• The same reviewer urged that Hearthstone Manor and its Elkridge counterparts be shut down until they learn how to treat people.
• Another reviewer complained that the building is always under construction, which diminishes the experience.
• A different reviewer stated that elderly residents hate them and gave the facility a one-star rating.

Review

Hearthstone Manor is best suited for seniors who prize a warm, home-like atmosphere and a tight-knit, staff-led community. This is a place where residents are treated more like family than tenants, with long-tenured caregivers who build genuine connections, and an owner whose hands-on involvement is evident in daily operations. Families seeking reassurance through visible care, social engagement, and individualized attention will find a strong alignment here. The setting - clean, friendly, and located in a quiet residential neighborhood - supports regular, comfortable routines and meaningful interaction, which translates into predictable quality of life for residents who don't require intensive medical intervention.

Those evaluating alternatives should consider that Hearthstone Manor may not be the best fit for residents who need advanced memory-care services or high-acuity medical oversight. A few reviewers note the facility does not offer a dedicated memory-care unit, which can be a decisive shortcoming for individuals whose dementia or cognitive needs require specialized programming and enhanced supervision. While the environment is intimate and supportive, families facing progressive memory loss or significant clinical complexity may be better served by facilities with on-site memory-care wings or greater medical resources. Prospective residents with such needs should plan ahead and compare options with true dementia care capabilities.

The most compelling advantages here center on care culture and everyday quality of life. The staff consistently demonstrates warmth, approachability, and personal attention, turning routines into meaningful interactions. Cleanliness and a home-like feeling are repeatedly highlighted, with residents and families reporting authentic bonds with caregivers and a sense of belonging. The owner's commitment to staff welfare translates into stable, attentive service, and several families emphasize that care comes with a genuine sense of respect and inclusion. This combination - caring staff, a welcoming environment, and a focused, family-oriented leadership - creates a level of trust that is hard to match in larger, more transactional communities.

Yet, rooms for improvement exist and should be weighed in decision-making. The most salient concern is the absence of a dedicated memory-care program, which could necessitate a transition if cognitive needs intensify. There is also at least one explicit allegation related to medication handling from a former employee; while such accounts are not representative of overall experience and can arise in any setting, they underscore the importance of verifying current medication management practices, certifications, and routine oversight during a visit. A minor note about ongoing construction suggests potential short-term disruption, though that does not inherently diminish the quality of care once inspections and renovations are complete.

From a value perspective, Hearthstone Manor delivers a compelling blend of affordability, accessibility, and emotional comfort. The small-to-mid-sized scale supports meaningful relationships, ensuring staff know residents well and families feel heard. Residents are described as social and engaged, with activities and community life that feel tailored rather than bureaucratic. The combination of personal attention, clean facilities, and a genuine sense of being part of a caring "family" environment often translates into peace of mind for families weighing options against the cost of more impersonal, larger campuses.

Practical next steps for families are straightforward. Schedule visits at typical activity times to observe staff-resident interactions, inquire directly about current med-management protocols and certifications, and talk openly with other families about their experiences. Verify the facility's license status and any specialty services, and ask how the team handles cognitive changes if memory needs evolve. If memory care is a concern, seek out alternatives with on-site dementia programming. If the decision hinges on a warm, personal culture and reliable caregiving, Hearthstone Manor stands out as a strong choice that prioritizes residents' daily happiness and emotional well-being.

This area of Spanish Fork, Utah, offers a variety of medical services including physicians, pharmacies, and a hospital within close proximity. There are also several dining options ranging from drive-in restaurants to Mexican cuisine. For leisure activities, there are cafes, parks, and a nearby dog park for outdoor enjoyment. The community is served by multiple places of worship for spiritual needs. Furthermore, transportation options such as car rental services and the Provo Municipal Airport provide convenience for travel. Overall, this area provides a mix of essential services and recreational opportunities in a peaceful setting that may be appealing for seniors looking for a comfortable place to live in Spanish Fork.

Physicians

• Canyon View Medical Group (0.7 miles)
• David E Ludlow (0.7 miles)
• Riposo Medical Spa (1.1 miles)
• Mountain Springs Family Medicine (1.1 miles)
• Levi Berry (1.2 miles)
• Aspen Dermatology & Aesthetics (1.2 miles)
• Spanish Fork Family Medicine (1.3 miles)

Pharmacies

• Stone Drug (1 miles)
• Macey's Food & Pharmacy (1.4 miles)
• Macey's, Happy Shopping (1.4 miles)
• Stokes Salem (3.2 miles)
• Walmart Pharmacy (3.3 miles)
• Salem Hills Pharmacy (3.9 miles)
• Smith's Food & Drug (3.9 miles)

Restaurants

• Casa Salza (1.1 miles)
• Barry's Parkview Drive Inn (1.1 miles)
• Glade's Drive Inn (1.1 miles)
• Taco Bell (1.1 miles)
• Sip-N Spanish Fork (1.2 miles)
• Totonacos Mexican Grill (1.5 miles)
• Cubbys Spanish Fork (1.7 miles)

Hospitals

• Levi J. Berry, DPM - Canyon Foot and Ankle (1.2 miles)
• Intermountain Health Care (4.2 miles)
• Utah Valley Hearing and Balance (4.9 miles)
• Payson Regional Dialysis Center (5.3 miles)
• Wasatch Mental Health (6.2 miles)

Cafes

• Starbucks (1.7 miles)

Parks

• Spanish Fork Dog Park (1.7 miles)
• Ira Allen Park Mapleton Utah (4.5 miles)
• Springville Community Park (4.9 miles)
• Mapleton City Park (5.2 miles)
• Spring Acres Arts Park (5.5 miles)
• Payson Park (5.9 miles)
• Bartholomew Park (6.7 miles)

Theaters

• Cinemark Spanish Fork And Xd (1.9 miles)
• Cinemark 16 (7.2 miles)

Transportation

• Enterprise Rent-A-Car (1.9 miles)
• Provo Municipal Airport (PVU) (7.7 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (2.5 miles)
• Church of Jesus Christ of Latter Day Saints (3.1 miles)
• Church of Jesus Christ of Latter Day Saints (4 miles)
• Church of Jesus Christ of Latter Day Saints (5.5 miles)
• Church of Jesus Christ of Latter-Day Saints the, Wards, Spring Creek, Eighteenth (5.8 miles)
• Church of Jesus Christ of Latter Day Saints (5.9 miles)
• Church of Jesus Christ of Latter Day Saints (6.5 miles)