St Joseph Villa Assisted Living
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451 East Bishop Federal Lane, Salt Lake City, UT 84115
For more information about senior living options: (844) 490-3973
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St. Joseph's Villa is praised as the best, with staff who love their jobs and truly care for patients. The admissions team is described as helpful, respectful, and kind. Vivian, a CNA, is highlighted as outstanding, incredibly helpful, and always with a smile. The staff are consistently described as friendly, attentive, and compassionate toward residents and visitors. The facility is described as very clean, tidy, and well-maintained. Staff are noted for proactive communication, keeping families informed about patients' conditions. Administration is praised for guiding families smoothly through transitions and making processes easy. Families strongly recommend St. Joseph's Villa for rehabilitation.
There was too much discrimination and gossip among staff, including management and supervisors. There was a confidentiality breach among staff leading to more discrimination and bias. There is a lot of wasted food. The service was terrible. At the first appointment, receptionists kept the patient waiting for almost two hours. Staff required the doctor's name to schedule and did not attend promptly, even directing a WhatsApp appointment for a trauma center. Miss Karina Contreras was sarcastic and provided zero service. The reviewer would not recommend the facility, especially for those who call themselves "accident specialists." A relative experienced neglect and rapid decline, including being restrained to a stretcher and reportedly starved, with staff ignoring his choices. A personal item went missing and was not promptly resolved.The collection of impressions about St. Joseph's Villa presents a landscape that is dramatically mixed. On one end lies a chorus of complaints about toxicity, gossip, and breaches of confidentiality that many reviewers say permeate the staff culture. Several accounts describe a climate where discrimination and discreet chatter run rampant, and where information about patients or colleagues is shared in ways that feel demeaning or dehumanizing. Wasted food becomes another recurring grievance in this thread, underscoring a sense that some days staff energy and resources aren't aligned with patient care. Yet alongside these pointed concerns, there are also voices that insist the facility can be a place of genuine care and kindness, suggesting that the human element - when it shows up - can be powerful and meaningful.
A strand of the feedback focuses on disorganized and frustrating experiences with service and administration. One reviewer recalls a first appointment marked by long waits - "they hit me up, and the receptionists kept me waiting for almost two hours to see me." The same person recounts a frustrating loop in which tasks that seem simple - obtaining a process, securing a follow-up - appear to be impeded by unclear requirements or slow responses. The complaint about an encounter with a staff member named Karina Contreras adds a personal dimension: sarcasm and a perception that she "provided zero service" colored this reviewer's view of the facility. There are also references to a department or approach labeled as "accident specialists" and to a process that in practice required WhatsApp communications for an appointment that was needed immediately due to persistent muscle contractions. Taken together, these anecdotes frame a pattern of administrative friction that leaves some patients feeling overlooked or inadequately supported when they need timely access to care.
Interwoven with these administrative frictions are harrowing, highly disturbing stories about care quality - particularly for a resident who had been transferred from the VA after a stroke and heart attack. This commenter describes a devastating decline: prior to transfer, the uncle was eating, walking to the gym, and communicating with family; after transfer, he deteriorated rapidly, with neglected needs such as not being able to feed himself, a urinary catheter, and even being kept in bed for long stretches. The recounting emphasizes patient autonomy and consent being undermined: a power of attorney was in place but misused or contested, and the family perceived a slide toward multisystem organ failure and sepsis. The reviewer paints a picture of a facility where a patient's voice and choices were not honored, where physical and emotional cues of distress were overlooked, and where the end result - a rapid, tragic decline - left a lasting impression of neglect. The imagery is stark: a patient "tied to a stretcher," a phone "lost," and a loved one begging for safety, all culminating in a sense that the care environment failed to protect someone during a vulnerable moment.
In contrast, several entries celebrate St. Joseph's Villa as a place of genuine warmth and competence, especially when the focus shifts to individuals who made meaningful differences in patients' lives. A glowing claim - "SJV is the best!" - attests to a culture of caretaking where staff "love their jobs and really care about their patients." The facility is described as the cleanest nursing home the reviewer had experienced, with admissions staff described as helpful, respectful, and kind. Specific names recur in these affirmations: Jose's professionalism and kindness during a difficult transition; Vivian, a Certified Nursing Assistant on 2West, described as outstanding, with a constant smile and an evident dedication to her patients. The praise extends to the 2West unit and to the broader caregiving team, underscoring that, beyond systemic issues, there are caregivers who bring comfort, competence, and a sense of security to families during a tense period of rehabilitation.
The most emotionally resonant testimonials center on particular caregivers who left a lasting impression. Vivian is singled out repeatedly as an example of what compassionate, attentive care looks like in practice. One reviewer calls her an "incredible CNA and human being," noting her thoughtfulness and consistent caring for patients. Other positive reflections highlight Meriam, Maria, and Carson as special staff members who became "the go-to" people for families navigating the rehab journey. These notes converge on a common theme: when staff members bring warmth, professionalism, and tangible competence to patient care, families feel reassured, and patients recover with a sense of being seen and respected. There are also grateful remarks about the quality of meals and accommodations, reinforcing the sense that some experiences at St. Joseph's Villa can be notably positive and affirming.
Amid the praise, however, another thread returns to accountability and the need for corrective action. A family recounts a missing personal item - valued at around $79 - that became a point of emotional distress and a demand for resolution: they asked the facility to address the missing item and restore trust, signaling that even when care is otherwise strong, logistical and ethical concerns can undermine confidence in staff stewardship. The tension between high-quality caregiving in some moments and troubling lapses in others underscores that the facility's strengths and weaknesses can coexist within the same environment. Reviewers who were initially skeptical about the facility's promises ultimately balanced their views by recognizing both the positive, life-affirming care delivered by some staff and the troubling gaps that still need attention.
On the rehabilitation front, several accounts speak to tangible benefits of the facility when it succeeds in providing structured, ongoing therapy and daily activity. A friend recovering after a fall was taken to the gym every day and "made sure he is ready to go home," which paints a picture of purposeful, goal-oriented rehab. Another reviewer describes a brother who experienced attentive, proactive communication from the entire team - nurses, case managers, physical therapists, and attending physicians - who consistently called to discuss his condition and progress. For a family that had previously faced neglect in another facility, the move to St. Joseph's Villa felt like a turning point: administration guided them through every step, staff were friendly and helpful, and the overall atmosphere seemed to be a source of comfort and hope during a difficult period. In their own words, the 3rd-floor staff in particular delivered "extraordinary care," reinforcing that patient-centered excellence can shine through in specific units and among dedicated teams.
In the end, the reviews present a facility that is as capable of deep care and genuine compassion as it is of serious, troublesome lapses in culture and operations. The strongest, most lasting messages come from families who felt seen and supported by particular caregivers who made a real difference in daily life and recovery journeys. Those same messages also insist that issues of discrimination, confidentiality breaches, administrative bottlenecks, and occasional neglect must be addressed to ensure that every resident can experience dignity, safety, and consistent quality of care. The spectrum of voices - ranging from the harshest accusations to the most heartfelt praise - paints a complex portrait: St. Joseph's Villa can be a place of healing and hope when the right people are in place and the right systems are in place, but it also bears the burden of organizational and cultural flaws that can undermine trust and patient welfare if left unaddressed.
48 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Salt Lake City International (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.St Joseph Villa Assisted Living in Salt Lake City, UT is a skilled nursing facility that provides top-quality care for seniors. Our fully furnished and comfortable living spaces offer cable or satellite TV and Wi-Fi/internet access, along with other amenities such as a dining room, small library, and outdoor space.
At St Joseph Villa, we prioritize the well-being of our residents by offering 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also provide specialized care for those with diabetes, including dietary support. Our dedicated staff takes care of all meal preparation and service, ensuring that residents receive delicious and nutritious meals tailored to their dietary needs.
In addition to physical care, we also prioritize mental wellness through our mental wellness program. This program aims to promote emotional health and well-being by providing engaging activities and socialization opportunities for our residents. We believe that staying active and engaged is essential to maintaining a high quality of life.
Located in Salt Lake City, our community is conveniently surrounded by various amenities. With 12 cafes, 9 parks, 13 pharmacies, 19 physicians' offices, 29 restaurants, 6 transportation options nearby, along with places of worship and theaters within close proximity. This ensures that access to necessities and leisure activities is easily accessible for our residents.
At St Joseph Villa Assisted Living in Salt Lake City, UT, we strive to create a warm and welcoming environment where seniors can thrive under the compassionate care of our dedicated team.
This part of Salt Lake City, Utah offers a convenient location with easy access to various amenities such as pharmacies, restaurants, parks, transportation options, cafes, physicians, places of worship, hospitals, and theaters. The proximity to multiple pharmacies ensures easy access to medication and healthcare services. There are also a variety of dining options nearby catering to different tastes. The abundance of parks provides opportunities for outdoor activities and relaxation. Close proximity to public transportation hubs makes it easy to get around the city. Additionally, the presence of medical facilities and places of worship adds to the convenience and sense of community in the area. Overall, this part of Salt Lake City offers a diverse range of services and amenities that cater well for senior living needs.
St Joseph Villa Assisted Living is located at 451 East Bishop Federal Lane, Salt Lake City, UT 84115 in Salt Lake County, Utah
St Joseph Villa Assisted Living on seniors.fyi includes 7 photos including images showing interior, architecture, trees, building, exterior, healthcare, exercise equipment, therapy room, and more.
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