Golden Heart Senior Care - Saint George

Pros

• The staff at the community is wonderful, caring, and attentive.
• Residents enjoy a variety of activities offered by the community.
• The home care agency is very responsive to needs.
• Communication between the agency and families is excellent.
• Many residents highly recommend this community for its overall great care.
• The owner of the home care agency is helpful and willing to resolve issues.
• Overall experiences with the home care agency have been decent and improving.

Cons

• The person sent may have had a cold, which potentially led to the husband's hospitalization.
• There are concerns about ill employees working when they should be absent due to sickness.
• There were issues with the caregivers, causing some dissatisfaction with the overall experience.

Review

The reviews provided reflect a mix of experiences with a home care agency, highlighting both positive aspects and concerns that could be improved upon. Overall, the sentiment remains predominantly positive, with an appreciation for the level of care and support provided to clients and their families.

One reviewer shared a worrying incident suggesting that an employee may have been ill while providing care, which consequently affected their husband’s health leading to hospitalization. While they emphasized that the staff was friendly, attentive, and nice during their visits, they raised a crucial point regarding health protocols. The reviewer argued for stricter policies to keep ill employees from working in order to prevent the spread of illnesses within vulnerable populations. This feedback underlines an essential concern about health safety in caregiving settings where clients may have compromised immune systems.

Contrasting this issue were several glowing endorsements of the home care agency's overall performance. Multiple reviewers expressed deep satisfaction with their living conditions and the quality of staff care. They described the personnel as wonderful and caring, emphasizing a commitment to both attentiveness and compassion. One reviewer noted how much they enjoyed participating in community activities offered at their residence, indicating that not only is skilled nursing care valued but also engagement in social opportunities is paramount for residents' well-being.

In terms of responsiveness, another review recognized the home care agency's willingness to provide assistance promptly whenever needed. This illustrates a commitment to customer service that many families appreciate when selecting a home care provider for loved ones. Furthermore, communication between family members and caregivers was praised as being effective—an essential aspect contributing to peace of mind when entrusting someone else with personal care needs.

However, some reviews did indicate challenges faced by certain caregivers; one individual mentioned experiencing issues with some caregivers despite recognizing that the agency was trying to address these concerns proactively. The owner’s approachability and willingness to resolve problems were highlighted favorably in this regard. Such responsiveness indicates an understanding on part of the management that every client's experience must be tailored meticulously for optimal satisfaction.

Ultimately, while there are areas where improvement is necessary—particularly regarding employee health policies—the overwhelming sentiment among reviewers points toward gratitude for high-quality service provided by dedicated staff members who genuinely care about those they assist. In light of these insights into client experiences, it seems clear that this home care agency maintains a strong reputation built on reliability and compassion but would benefit significantly from examining its health protocols more critically to foster safer environments for everyone involved.

This part of Saint George, Utah, offers convenient access to a variety of amenities and services, making it an attractive location for senior living. The area features a range of dining options, including Cafe Sabor, Taco Bell, and McDonald's, as well as pharmacies such as Stapley Pharmacy and Health Mart Pharmacy for easy access to medication. Nearby parks like Vernon Worthen Park provide opportunities for outdoor recreation and relaxation. Residents can also find healthcare providers like Zion Pain Management and Southwest Allergy & Asthma in close proximity, along with hospitals such as Dixie Regional Medical Center for medical needs. Additionally, there are places of worship like St George Catholic Church and transportation options including St. George Regional Airport nearby. Overall, this part of Saint George offers a convenient and comfortable environment for seniors looking to settle in the area.

Restaurants

• Cafe Sabor (0.2 miles)
• Taco Bell (0.2 miles)
• McDonald's (0.4 miles)
• The One & Only (0.5 miles)
• Frostop (0.5 miles)
• George's Corner (0.5 miles)
• La Botana (0.6 miles)

Parks

• Vernon Worthen Park (0.3 miles)

Pharmacies

• Stapley Pharmacy (0.4 miles)
• Health Mart Pharmacy (0.4 miles)
• Walgreens (1 miles)
• Omnicare (1 miles)
• Harmons Pharmacy (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Intermountain Health Center Pharmacy (1.2 miles)

Physicians

• Zion Pain Management (0.5 miles)
• Ence Nathan DDS (0.6 miles)
• Southwest Allergy & Asthma (0.6 miles)
• Deborah M. Chun-Moon, MD (0.7 miles)
• Calla M. Holmgren, MD (0.7 miles)
• Gilbert M MD - Intermountain Southwest Regional Cancer Clinic-St George (0.7 miles)
• Eric W Nilsson, BC-HIS (0.7 miles)

Cafes

• Bear Paw Coffee Co. (0.5 miles)
• Starbucks (1.1 miles)

Hospitals

• Dixie Medical Arts (0.6 miles)
• Dixie Regional Medical Center (0.7 miles)
• Dixie Regional Medical Center Women's Center (0.7 miles)
• St George Regional Hospital Imaging (1.1 miles)
• Primary Children's Outpatient Services - St George (1.1 miles)
• St George Regional Hospital Women's Center (1.3 miles)
• Intermountain Behavioral Access Center - St George Regional Hospital (1.4 miles)

Places of Worship

• St George Catholic Church (0.8 miles)

Transportation

• St. George Regional Airport (SGU) (1.2 miles)