Information last verified:
933 East Grove Drive, Pleasant Grove, UT 84062
For more information about senior living options: (844) 490-3973
He received A+ care. They took great care of my aunt for almost 3 years. They provide great opportunities for families to celebrate holidays and other events with get togethers and potlucks.
The customer service was terrible. They treated customers as if they didn't care. They would not be trusted to care for someone they care about.Lakeview Elderly Care in Pleasant Grove is best suited for families that prioritize high-quality, hands-on care delivered with warmth and a clearly engaged staff, along with a strong emphasis on family involvement. The community earns credibility from stories of exceedingly attentive direct care, one resident’s family describes an “A+” level of care that endured over months, and another illustrates consistent, long-term caregiving for a relative spanning almost three years. For families who want caregivers who actively participate in celebrations and keep holiday or social gatherings on the calendar, Lakeview stands out as a place where meaningful interactions extend beyond medical routines. This combination makes it a practical choice for seniors who want a homey, neighborly atmosphere reinforced by competent day-to-day care.
That said, some families may want to consider alternatives if administrative responsiveness is a decisive factor. One reviewer pinpointed “terrible customer service” and a sense of indifference when information was sought, suggesting a mismatch between care quality and staff accessibility. For households that rely on quick, proactive communication, transparent updates, and easily navigable processes for tours, admissions, and care planning, Lakeview may feel frustrating at times. In such cases, walking through explicit expectations about point-of-contact, response times, and a communication protocol before move-in becomes essential to avoid a disconnect between excellent caregiving and administrative experience.
On the upside, the strongest pros cluster around the care environment and the social fabric of the community. The positive accounts emphasize “good caring people” who consistently look after loved ones with attentiveness and tact. The longevity of staff relationships, evidenced by the aunt’s three-year tenure, suggests stability that translates into reliability for families who want familiar faces in daily routines, medication management, and personal assistance. The ability to weave family life into the care setting through organized holiday gatherings and potlucks also signals a culture that values connection, reduces isolation, and helps families feel welcome rather than like visitors in a facility.
The primary counterweight to these strengths is the inconsistency in customer-facing communications. When families cannot easily obtain information, a sense of uncertainty can creep in even if care quality remains high. The favorable care experiences argue that the staff are capable and compassionate, but the negative feedback highlights a real risk: trust and confidence in the overall arrangement can hinge on administrative clarity. The offset, in practical terms, is to engage early with a dedicated liaison, request a written communication plan, and establish a routine for updates about changes in care, scheduling, and billing. Without that structure, even excellent caregiving can feel impersonal.
In decision mode, Lakeview Elderly Care should be weighed as a strong option for families who value deep, steady caregiving alongside a community that fosters family participation. The care itself appears robust, with evidence of individual attention and continuity over time, which is a major factor for residents with complex needs or those who benefit from predictable routines. The social program and family-focused events add another layer of value, helping residents stay connected to their loved ones and maintaining a sense of normalcy and celebration in daily life. The caveat is that administrators must align with this level of care by delivering consistent, transparent communication; otherwise, the overall experience could feel uneven.
Ultimately, Lakeview stands up well as a practical, action-oriented choice for those who prioritize care quality and a welcoming, participatory atmosphere. Pros temporarily overshadow cons when families are prepared to define clear lines of communication and advocate for timely information. The facility’s track record with caregivers and the longevity of staff engagement are compelling indicators of reliability in daily life, which translates to tangible peace of mind for families. Prospective residents should plan a candid conversation about contact points, response expectations, and a trial period to confirm that the administrative experience matches the care they observe on the floor.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lakeview Elderly Care is a welcoming and comfortable board and care home located in Pleasant Grove, UT. Our community offers a variety of amenities and services to ensure that our residents have everything they need for a fulfilling and enjoyable living experience.
Our fully furnished rooms provide a cozy and relaxing environment for our residents. They can also enjoy the beautiful outdoor space, including a garden, where they can take a leisurely stroll or simply relax and enjoy nature. Wi-Fi and high-speed internet are available throughout the community, allowing residents to stay connected with loved ones and explore their interests online.
At Lakeview Elderly Care, we understand the importance of maintaining a clean and organized living space. Our dedicated housekeeping staff ensures that each resident's room is kept tidy and comfortable.
We offer assistance with activities of daily living such as bathing, dressing, and transfers. Our staff works closely with health care providers to coordinate necessary medical services and transportation arrangements to doctors' appointments. We also assist residents with medication management to ensure their health needs are met.
Dining at Lakeview Elderly Care is tailored to accommodate special dietary restrictions. Our dedicated kitchen staff prepares delicious meals that meet various dietary needs, including diabetes diets. Residents can enjoy their meals in our dining room while socializing with fellow residents.
To keep our residents engaged and entertained, we offer scheduled daily activities. These activities cater to different interests and abilities, providing ample opportunities for socialization and mental stimulation.
Located in Pleasant Grove, our community benefits from its proximity to various amenities within the surrounding area. There are three parks nearby where residents can enjoy outdoor recreational activities. Additionally, there are numerous pharmacies, physicians' offices, restaurants, places of worship, theaters nearby for convenient access to essential services.
With our comprehensive care services, comfortable accommodations, engaging activities, and convenient location near essential amenities, Lakeview Elderly Care is committed to providing an exceptional assisted living experience for seniors in Pleasant Grove, UT.
Lakeview Elderly Care is located at 933 East Grove Drive, Pleasant Grove, UT 84062 in Utah County, Utah
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