933 East Grove Drive, Pleasant Grove, UT 84062
For more information about senior living options: (844) 490-3973
He received A+ care. They were good, caring people. They took great care of my aunt for almost 3 years. They provide great opportunities for families to celebrate holidays and other events with get togethers and potlucks.
The customer service was terrible. The staff treated callers as if they did not care. The reviewer would not trust the provider to care for someone they care about.Across a single care facility, two very different patient-family experiences come into sharp relief, revealing how a place can feel like both a haven and a source of frustration depending on who's receiving care and when. One voice remembers a father's stay with heartfelt gratitude, while another voice recalls a moment of disappointment that left a lasting impression. Together, they sketch a complex portrait of care that can be deeply reassuring in one moment and frustrating in another.
My dad was here for several months before he passed away. He received A+ care. This line isn't just a passing compliment; it's pronounced with a certainty that suggests the reviewer felt their father was treated with exceptional attention and respect during his time there. The description conveys trust in the level of clinical and personal care, as if the staff's efforts and the overall environment contributed to comfort and dignity during a difficult phase. The emphasis on "A+ care" signals a strong positive verdict about the quality of the day-to-day treatment and support received in the facility.
In contrast, another family member recounts a markedly different experience that centers on communication and customer service. Terrible customer service. We called for information and they treated us like they didn't care. Unimpressed and wouldn't trust them to care for someone I care about. This account highlights a failure not of skill or compassion in the moment, but of responsiveness and empathy in how information is conveyed and how the family is treated when seeking answers. The language is direct and cuts to the heart of trust: if communication feels dismissive or indifferent, it becomes hard to feel confident about entrusting a loved one to that place, even if other aspects of care are solid.
A subsequent, separate review adds a complementary positive thread: Good caring people. They took great care of my aunt for almost 3 years. Here the strength of relationship-building over time is foregrounded. The reviewer emphasizes continuity and dedication - long-term engagement with a relative who clearly benefited from stable, supportive care. This perspective reinforces the notion that the facility can provide genuinely good, reliable care for extended periods, fostering a sense of security for families who rely on consistent personnel and routines.
The same reviewer or another observer also notes a strength that goes beyond daily treatments: they provide great opportunities for families to celebrate holidays and other events with get togethers and potlucks. This detail points to a community-oriented atmosphere that encourages family involvement and social connection, something that many families value highly in long-term care settings. The ability to participate in shared traditions and gatherings can transform a facility from a cold, clinical space into a more welcoming, homelike environment where relatives feel included and able to contribute to their loved one's well-being.
Taken together, these reviews depict a place that can deliver high-quality care and meaningful continuity for certain residents while simultaneously presenting challenges in its communications with families. The praise for A+ care and for years of attentive support underscores a core strength: when staff and caregivers are able to establish trust through consistent, compassionate care, families feel reassured about their loved ones' daily lives and comfort. Yet the critique about handling information and customer service serves as a potent reminder that clinical excellence alone isn't enough; trust also hinges on how approachable and responsive the facility staff are when questions arise.
For families evaluating this kind of setting, the message is nuanced. High standards of care and ongoing, personable attention can exist side by side with moments of perceived indifference in communication. The presence of strong family events and opportunities for connection can be a meaningful counterbalance, helping to cultivate a sense of community and belonging even as families navigate difficult times. In the end, both the warmth of long-term care and the clarity of communication matter, and the best care stories often emerge when those elements align to support both residents and their families.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lakeview Elderly Care is a welcoming and comfortable board and care home located in Pleasant Grove, UT. Our community offers a variety of amenities and services to ensure that our residents have everything they need for a fulfilling and enjoyable living experience.
Our fully furnished rooms provide a cozy and relaxing environment for our residents. They can also enjoy the beautiful outdoor space, including a garden, where they can take a leisurely stroll or simply relax and enjoy nature. Wi-Fi and high-speed internet are available throughout the community, allowing residents to stay connected with loved ones and explore their interests online.
At Lakeview Elderly Care, we understand the importance of maintaining a clean and organized living space. Our dedicated housekeeping staff ensures that each resident's room is kept tidy and comfortable.
We offer assistance with activities of daily living such as bathing, dressing, and transfers. Our staff works closely with health care providers to coordinate necessary medical services and transportation arrangements to doctors' appointments. We also assist residents with medication management to ensure their health needs are met.
Dining at Lakeview Elderly Care is tailored to accommodate special dietary restrictions. Our dedicated kitchen staff prepares delicious meals that meet various dietary needs, including diabetes diets. Residents can enjoy their meals in our dining room while socializing with fellow residents.
To keep our residents engaged and entertained, we offer scheduled daily activities. These activities cater to different interests and abilities, providing ample opportunities for socialization and mental stimulation.
Located in Pleasant Grove, our community benefits from its proximity to various amenities within the surrounding area. There are three parks nearby where residents can enjoy outdoor recreational activities. Additionally, there are numerous pharmacies, physicians' offices, restaurants, places of worship, theaters nearby for convenient access to essential services.
With our comprehensive care services, comfortable accommodations, engaging activities, and convenient location near essential amenities, Lakeview Elderly Care is committed to providing an exceptional assisted living experience for seniors in Pleasant Grove, UT.
Lakeview Elderly Care is located at 933 East Grove Drive, Pleasant Grove, UT 84062 in Utah County, Utah
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