Park Place of Pleasant Grove
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565 E. 300 S., Pleasant Grove, UT 84062
For more information about senior living options: (844) 490-3973
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He received A+ care. They are good caring people. They took great care of my aunt for almost 3 years. They provide great opportunities for families to celebrate holidays and other events with get togethers and potlucks.
The customer service was terrible. They treated customers as if they didn't care. People would not trust them to care for someone they care about.Park Place of Pleasant Grove is best suited for seniors who want solid, hands-on caregiving backed by a family-friendly atmosphere. The community appears to deliver dependable daily care with a warmth that families notice in real-life moments, not just on glossy marketing. Residents who need ongoing support, regular assistance, and a setting where staff seem consistently engaged will likely experience stability here. The environment tends to reward longevity and familiarity - elements that make it feel like a reachable, lived-in home rather than a cold institution. For families prioritizing caregiving continuity and opportunities to participate in resident life, this community is a practical, workable choice.
Those who may want to consider alternatives are precisely the ones for whom the admission or information experience matters as much as care quality. A notable critique centers on customer service and responsiveness to inquiries, with at least one family describing a dismissive, unhelpful tone when seeking information. This signals a potential friction point in the intake and ongoing family communication that could complicate decision-making, especially during transitions or medical changes. For families placing a premium on proactive communication, transparent updates, and a consistently responsive admissions team, exploring other communities with stronger track records in informing and engaging families would be prudent.
The strongest, most repeatable positives here revolve around caregiving that feels attentive and long-lasting. Families describe caregivers as genuinely caring, with examples of a parent receiving "A+ care" and an aunt benefiting from several years of steady, compassionate support. The presence of dedicated staff who stay with residents over months or years translates into familiarity with individual needs, routines, and histories - a factor that can markedly reduce stress for both residents and families. Coupled with this caregiving strength is an active invitation for family involvement - holiday celebrations, get-togethers, and potlucks - that creates social continuity and a sense of community that can counteract isolation.
The social framework matters because it complements the caregiving quality. When residents and families gather for events, the experience extends beyond medical or daily living support and into genuine quality-of-life improvement. This is not merely an amenity; it is part of a practical care plan that helps sustain mood, engagement, and a sense of belonging. While care may be cited as an area of strong performance, the ability to cultivate and sustain these programmatic and social elements appears to be one of Park Place's distinctive strengths that can offset occasional communication rough patches.
For families weighing the math, a practical decision framework matters. Before moving in, verify how information flows between staff and families, especially around care updates, care plan changes, and scheduling. Ask to speak with multiple care team members, not just the first point of contact, to gauge consistency in communication style and responsiveness. Observe the interaction patterns during tours: do staff remember residents' needs, preferences, and histories? Inquire about staff-to-resident ratios during peak hours and ask for recent examples of how care plans were adjusted in response to changing needs. These questions help reveal whether the care quality can be sustained alongside any potential communication gaps.
In the end, Park Place of Pleasant Grove serves as a strong choice for families prioritizing compassionate, steady care and a livable, family-inclusive culture. The main caveat centers on inconsistent information responsiveness, which may tilt the balance for those who require seamless, high-touch communication. For those who value a warm, engaged community where caregivers are trusted to deliver consistent care, the positives largely offset the negatives. The decision hinges on how much weight is given to reliable daily care versus the occasional friction in how information is shared. If choosing this community, enter conversations with clear expectations, and lean into the relationships built with the care team to ensure alignment with the loved one's evolving needs.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Park Place of Pleasant Grove is an assisted living community located in the charming city of Pleasant Grove, UT. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.
At Park Place, we understand the importance of faith and spirituality in our residents' lives. We offer devotional services off-site, allowing our residents to continue practicing their religion in a peaceful and supportive environment.
Our indoor common areas provide a welcoming space for socializing, relaxation, and activities. Whether it's engaging in friendly conversations with fellow residents or simply enjoying a good book by the fireplace, our common areas are designed to promote a sense of community and connection.
We also provide specialized care for residents with diabetes. Our trained staff members are experienced in managing diabetic care needs, ensuring that our residents receive the appropriate support and assistance.
In addition to providing excellent care services, Park Place is conveniently located near various amenities. With cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby, our residents have easy access to everything they may need or desire.
At Park Place of Pleasant Grove, we strive to create a warm and inviting atmosphere where residents can thrive. Contact us today to learn more about our community and how we can meet your loved one's unique needs.
This area of Pleasant Grove, Utah offers a convenient and diverse range of amenities for senior living. With several restaurants within half a mile, including Taco Amigo, Los Compadres, McDonald's, and Purple Turtle, residents have plenty of dining options close by. Additionally, there are pharmacies such as Smith Rexall Drug and Walmart Pharmacy within a short distance for easy access to medications and health supplies. Medical care is also readily available with facilities like Synergy Dental and Tri City Medical Center Clinic nearby. For recreational activities, there are parks like Discovery Park and American Fork Dog Park within a few miles, providing opportunities for outdoor enjoyment. Places of worship for various denominations are also present in the area, including several Church of Jesus Christ of Latter Day Saints locations and the Mount Timpanogos Utah Temple. In terms of healthcare, American Fork Hospital and the American Fork Cancer Center are conveniently located for any medical needs that may arise. Overall, this part of Pleasant Grove offers a well-rounded community with essential services nearby for comfortable and accessible senior living.
Park Place of Pleasant Grove is located at 565 E. 300 S., Pleasant Grove, UT 84062 in Utah County, Utah
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