Rocky Mountain Care Spring Hollow in Orem, UT
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92 S 800 E, Orem, UT 84097
For more information about senior living options: (844) 490-3973
At Rocky Mountain Care Spring Hollow, the monthly cost for a studio room is set at $3,000. This price positions it competitively within the broader market of Utah County and the state of Utah, where average costs for similar accommodations hover around $3,189 and $3,206 respectively. By offering a more affordable option without compromising on quality of care or amenities, Rocky Mountain Care Spring Hollow provides an appealing choice for individuals seeking comfortable living in a supportive environment.
| Floor plans | Rocky Mountain Care Spring Hollow | Utah County | Utah |
|---|---|---|---|
| Studio | $3,000 | $3,189 | $3,206 |
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Memory Care
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The staff at Spring Hollow Memory Care are warm, attentive, and genuinely care about the residents. Melissa Cook is a top-notch administrator who works hard to make it a great place for residents and families. The facility is described as a quaint, tight-knit community where everyone is treated like family. Casey is an exceptionally caring and attentive caregiver who goes above and beyond for residents. The overall atmosphere feels like a home, with wonderful residents and a strong sense of community. The CNAs are amazing with the residents, contributing to a caring, family-like environment. The staff are consistently responsive to families and dedicated to resident wellbeing. The facility is praised for its cleanliness, friendliness, and helpful, caring staff.
The administrator is described as very disconnected from residents and unresponsive to family inquiries. Turnover among aides is very high, leaving only one aide to care for multiple residents. Call lights often prompt a 30?60 minute wait for help, or no response at all. The kitchen and serving area are described as unsightly, with floors rarely mopped and the dishwasher broken. Rooms and bathrooms are not cleaned as promised; cleaning occurs only a few times per week. Night checks are infrequent, with the resident at high risk of going many hours without monitoring. Temperature control is inadequate due to a central furnace, causing uncomfortable room temperatures. Food quality is poor, with meals not aligned to posted menus, little fresh fruit, and overcooked meat. Admission and entry access are inconsistent, with doorbells often unheard and delays in letting visitors in. Laundry is mishandled, including lost clothing, color bleeding, and ruined items. There are serious accusations of neglect and medication errors in memory care, including residents being left unattended. Some reviewers allege the facility is understaffed and that management is ineffective. There are claims that some 5-star reviews are written by staff, suggesting biased ratings.Rocky Mountain Care Spring Hollow in Orem is best suited for families seeking a small, home-like memory care or assisted living setting where staff form close, recognizable bonds with residents and where family involvement can meaningfully shape daily care. The community tends to perform best when management momentum is clear and the care team maintains enough stability to learn each resident's routine. It works well for residents who are ambulatory and need daily supervision, reminders, and gentle coaching, without requiring aggressive medical escalation. Those needing constant, high-intensity medical oversight, frequent behavioral management, or round-the-clock one-to-one attention should consider alternatives, as the smaller footprint can amplify gaps in night and weekend staffing.
Alternatives to consider include larger memory-care?centered communities with more predictable staffing or skilled-nursing facilities that provide continuous medical oversight. If a loved one has repeatedly shown safety risks or relies on rapid, reliable responses to call bells, a more robust operation elsewhere may be preferable. For residents with complex medication regimens, frequent mobility assistance, or conditions that demand stringent, 24/7 supervision, a facility with higher staff-to-resident ratios and stronger systemic processes will typically yield greater reliability and peace of mind.
On the plus side, Spring Hollow earns credibility from a dedicated staff and a sense that management is investing in improvement. Several reviewers point to aides and CNAs who genuinely care, and to administrators who are actively driving positive change. The small setting can deliver a warm, family-feel atmosphere where residents are known by name and families feel aligned with the care plan. The opportunity to tailor care to evolving needs is repeatedly cited as a strength, and when the team is functioning well, the experience can feel genuinely supportive, with meaningful daily interactions and a quieter, more intimate environment than larger campuses.
However, the earned positives are frequently tempered by recurring staffing challenges that erode consistency and safety. Understaffing and turnover can leave only a single aide to cover a memory-care population, producing slow or missed responses to call lights and reducing the ability to supervise safely during showers, toileting, or wandering. Night checks and routine oversight are inconsistent at times, and several reviews flag concerns about cleanliness, kitchen operations, and room maintenance. Documented issues range from delayed housekeeping to broken equipment or partial lapses in medication management, with some families reporting situations serious enough to involve outside authorities. Food quality and kitchen logistics also surface as weaknesses in certain periods, underscoring how a lean operation can struggle to maintain uniform dining experiences and climate control.
For families weighing this community, a disciplined due-diligence approach is essential. Request current, shift-specific staffing ratios, especially overnight, and insist on a concrete plan for hourly checks for high-risk residents. Observe the call-light system in action and confirm that alarms route promptly to staff devices; visit during morning and evening shifts to see how quickly needs are addressed. Inspect cleanliness and room upkeep, and seek a transparent explanation of the dining program, including menu consistency and food temperature. Probe medication management procedures, incident reporting, and how administrators respond to family concerns. Speak with multiple residents or family members to gauge the reliability of communications and care, and review state inspections and any corrective-action plans. If possible, arrange a trial visit to observe workflow and responsiveness before committing.
In sum, Rocky Mountain Care Spring Hollow can be a prudent choice for families who prize a small, attentive setting and who are prepared to partner actively with staff to sustain a high standard of care. Its strengths shine when staffing is stable, oversight is consistent, and family members stay engaged as advocates. If those conditions appear uncertain, or if the need is for a more meticulous, turnkey caregiving environment with stronger 24/7 safeguards, exploring alternatives - whether other Rocky Mountain campuses, larger memory-care specialists, or different operators with proven staffing models - will likely yield greater predictability and peace of mind. The decision hinges on balancing the value of a cozy, intimate atmosphere against the realities of potential variability in staffing and oversight.
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment. TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being. Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
BBQs or picnicsBBQs or picnics provide seniors with social interaction, enjoyment of the outdoors, and a sense of community, contributing to their overall well-being and quality of life.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives. Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
Mormon/LDS servicesMormon/LDS services are important for seniors as they provide a sense of community, spiritual support, and connection to their faith during their later years. These services offer opportunities for socialization, worship, and guidance in navigating the challenges of aging. Reminiscence programsReminiscence programs are vital for seniors as they provide opportunities for them to reflect on their life experiences, share memories with others, and maintain cognitive function. These programs can improve mood, stimulate social interaction, and enhance overall well-being for older adults.
Sensory-based programsSensory-based programs are important for seniors as they can help stimulate their senses, improve cognitive function, reduce feelings of isolation, and enhance overall quality of life. These programs engage residents in a variety of sensory activities such as music therapy, aromatherapy, tactile stimulation, and reminiscence therapy, providing mental and emotional benefits for older adults in senior living communities.
Yoga / chair yogaYoga and chair yoga are important for seniors as they promote flexibility, balance, strength, and overall wellbeing. These practices can help improve mobility, reduce stress, and enhance mental clarity, ultimately leading to a higher quality of life in their senior years.Rocky Mountain Care Spring Hollow in Orem, UT is an assisted living community that specializes in providing memory care for seniors. Our community offers a wide range of amenities to ensure that our residents feel comfortable and have access to the services they need.
Our residents can enjoy various activities on-site, such as art classes and karaoke, as well as participate in day trips and outings to explore the surrounding area. We also provide devotional services both on-site and off-site for those who wish to engage in religious activities.
For dining, we offer restaurant-style dining with a variety of meal options including kosher, vegetarian, and special dining programs. Room service is available for added convenience.
In terms of care services, we provide diabetic care, high acuity care, incontinence care, and medication management to meet the individual needs of our residents.
Our community features indoor common areas as well as beautiful outdoor spaces such as gardens where residents can relax and enjoy the fresh air. We also offer housekeeping services to keep our residents' private bathrooms and living areas clean and tidy.
Security is a top priority at Rocky Mountain Care Spring Hollow. We have a security gate for added safety and peace of mind. Transportation services are available for residents who need assistance getting around or attending appointments.
We understand the importance of staying connected in today's digital world, which is why we offer Wi-Fi/high-speed internet access throughout our community.
Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals for easy access to additional services and conveniences.
At Rocky Mountain Care Spring Hollow, we strive to create a warm and supportive environment where seniors with memory care needs can thrive while receiving the highest quality of care.
This part of Orem, Utah offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple places of worship, including the Church of Jesus Christ of Latter Day Saints, individuals can practice their faith with ease. Nearby parks like Riverview Park provide opportunities for outdoor activities and relaxation. A variety of restaurants cater to various tastes, while pharmacies such as Target Pharmacy are easily accessible for medical needs. Close proximity to hospitals like Provo Canyon School ensures quick access to healthcare services in case of emergencies. Overall, this neighborhood is a well-rounded community that offers convenience and comfort for seniors looking to retire in Orem.
At Rocky Mountain Care Spring Hollow, the monthly cost for a studio room is set at $3,000. This price positions it competitively within the broader market of Utah County and the state of Utah, where average costs for similar accommodations hover around $3,189 and $3,206 respectively. By offering a more affordable option without compromising on quality of care or amenities, Rocky Mountain Care Spring Hollow provides an appealing choice for individuals seeking comfortable living in a supportive environment.
Rocky Mountain Care Spring Hollow offers Studio apartments.
Rocky Mountain Care Spring Hollow is located at 92 S 800 E, Orem, UT 84097 in Utah County, Utah
Rocky Mountain Care Spring Hollow's medication management system ensures that residents receive their prescribed medications accurately and on time, which is critical for maintaining cognitive function and overall health in individuals with dementia or Alzheimer's disease. The incontinence care offered provides dignity and comfort, addressing a common concern among residents and alleviating stress for both them and their families. Additionally, sensory-based programs engage residents through tailored activities that stimulate the senses, helping to evoke memories, enhance mood, and promote social interaction. Together, these features create a supportive environment that encourages well-being and quality of life while addressing the unique challenges faced by those with memory impairments.
Rocky Mountain Care Spring Hollow on seniors.fyi includes 8 photos including images showing landscaping, interior, bedroom, windows, bathroom, accessible bathroom, gazebo, outdoors, and more.
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