Our House Of Orem I

410 South Main Street, Orem, UT 84058

For more information about senior living options: (844) 490-3973

4.2 from 100 reviews
5 stars
73
4 stars
5
3 stars
3
2 stars
3
1 stars
16

Assisted Living Board and Care Home

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    Overall Review of Our House Of Orem I

    Pros

    • pro The office manager is amazing and highly informed, guiding through problems with care.
    • pro The nurses are amazing and incredibly kind to residents like Yvonne.
    • pro Staff consistently covers the food needs with extra sandwiches and offerings whenever hungry.
    • pro The workers are fantastic, on top of things, and encourage therapy to help patients get stronger.
    • pro Dylan, Faith, and Dustin are easy to work with and genuinely care for patients and families.
    • pro Orem Rehab is one of the most structured and well-put-together rehab facilities in Utah County, with a strong family atmosphere.
    • pro The rehab department is outstanding; the staff know what they are doing and help patients regain abilities.
    • pro The facility is fantastic; caregivers are incredible, kind, and compassionate.
    • pro The staff go above and beyond to care for residents, creating a joyful and loving atmosphere.
    • pro The management team cares deeply about residents and families and strives to provide the best care.

    Cons

    • pro The reviewer criticized the center for charging roughly $10,000 per month while providing poor bedding and food described as atrocious.
    • pro They warned others not to bring their loved ones there and even contemplated a lawsuit due to dehydration and related health issues.
    • pro They called the place absolutely horrible, citing bad food, unwanted items on trays, a fall in the bathroom, and no call light for help.
    • pro They noted the lack of private toilets, sinks, or showers in rooms and insufficient sanitation options, including using a spit basin.
    • pro They indicated a preference for in-home care and advised others not to take loved ones to this facility.

    Review

    Orem Rehabilitation and Skilled Nursing Facility has become a focal point of strong, mixed feelings among families and patients who have interacted with it. Across the board, many reviewers highlight a culture of care driven by proactive staff, compassionate nurses, and a therapy team that truly emphasizes progress and recovery. The facility is repeatedly described as having a welcoming, family-like atmosphere in which the office manager and the care team take pains to walk through problems, coordinate help, and keep family members informed. For many, the attention to detail from the administrative side - especially the office manager who is described as informed and helpful - sets a tone of responsiveness that permeates through to nursing, therapy, and support staff.

    The praise for direct care is abundant and specific. Nurses and aides are repeatedly called kind, patient, and attentive, with several accounts noting that staff members go above and beyond to ensure residents' needs are met. The therapy department earns particularly enthusiastic endorsements for its up-to-date approaches, encouragement of rehab efforts, and the way therapists and aides collaborate to push patients toward meaningful improvements. Comments about the therapy team emphasize not only the technical skill but also the genuine encouragement that helps residents engage in challenging exercises, sometimes even when they are reluctant to participate. In many narratives, families express gratitude for the visible commitment of therapists, nurses, and caregivers who treat patients with dignity and kindness, and who cultivate a sense of being part of a larger, caring community.

    Leadership and organizational culture also figure prominently in the positive portrayals. Reviewers speak of leadership that "goes above and beyond" to make sure patients and families are supported, respected, and kept informed. Specific staff members, such as Dylan, Faith, and Dustin, are frequently named as easy to work with and as exemplars of the facility's approach to care - professional yet warm, efficient, and person-centered. Several entries describe a sense that the facility has built a genuine family atmosphere - one where staff members know residents well, celebrate their milestones, and create opportunities for meaningful experiences, from holiday programs to well-organized rehab sessions. In one case, a resident notes improvements under new management, including refurbished rooms, brighter spaces, and a more inviting overall environment that reinforces the sense of care as a shared, ongoing effort.

    Yet the experience is not uniform, and a substantial portion of the reviews push in a different direction. Some reviewers describe disappointing aspects that feel at odds with the best-of-care narratives. Food quality, in particular, is a recurring point of contention. While several reviewers praise balanced meals and occasional thoughtful touches, others describe the food as unacceptable or inedible, with suggestions that meals are inconsistent and occasionally not aligned with residents' needs or preferences. One reviewer explicitly complains about unbearable meals and even questions whether the facility should be able to provide respectable bedding or basic amenities. The tension between praised therapeutic work and questioned daily living provisions - such as meals and room accommodations - runs through multiple entries and highlights the ongoing challenge of delivering comprehensive comfort alongside clinical excellence.

    Privacy and facility conditions are another area where experiences diverge sharply. A number of reviews report troubling gaps in daily living conditions - such as the absence of private toilets in rooms, the lack of convenient sanitation options, or the absence of a call string in bathrooms for timely assistance. One reviewer describes being unable to elevate their feet due to furniture arrangements and a lack of practical solutions, while another details a frightening incident involving a fall in the bathroom and a delayed response before staff addressed the issue. In a particularly strong cautionary note, a reviewer recounts a situation where a family felt certain they would never return, citing both the room and privacy concerns and the overall sense that some essential safeguards were missing. The presence of these negative experiences coexists with the overwhelmingly positive stories, underscoring how variable the day-to-day experience can be for a single resident.

    Amid this complexity, hydration and medical emergencies are also part of the discourse. One review describes a health crisis that led to an ICU stay, with a focus on dehydration as a preventable risk and a conversation about end-of-life wishes and DNRs. This account highlights how medical vigilance and preventative care are critical, especially for vulnerable residents, and it serves as a reminder that even well-intentioned care teams must navigate serious health challenges with sensitivity and clear communication. Other accounts touch on restrictions and policy-related frustrations, such as weekend or overnight visiting limitations and questions about transfer or exit policies, which some families perceived as impersonal or impractical in critical moments. Taken together, these perspectives reveal how administrative rules can shape perceived quality of care, sometimes for better, sometimes for worse, depending on the resident's situation and the family's expectations.

    Despite the contrasts, there is a strong, consistent thread about the rehabilitation component - where the majority of reviewers express confidence in the facility's ability to help residents regain function and return home. The rehab department is frequently praised not only for its clinical effectiveness but also for the care and respect shown to patients during the rehab process. The sense of progress is affirmed by residents who report being helped from a state of limited mobility to standing, walking, and performing daily tasks with renewed independence. The overall tone of these testimonials is one of gratitude for the specialized attention that rehab staff provide, and for the sense of purpose created by a program that treats therapy as a central pathway to recovery rather than a peripheral service.

    In the end, Orem Rehabilitation and Skilled Nursing Facility emerges as a place of strong, often transformative care, with a robust core of staff who are described as loving, capable, and genuinely invested in residents' well-being. The most vivid picture is of a facility where compassion and professional expertise converge - where therapy and nursing care can be outstanding, where leadership can be thoughtful and proactive, and where the daily experience for families can be deeply meaningful. At the same time, the narratives remind prospective families to conduct thorough tours, ask pointed questions about room amenities, food quality, privacy, and call systems, and weigh the realities of both excellent, person-centered care and areas that may require advocacy or improvement. For anyone considering placement, the messages consistently encourage patience, direct conversation, and a careful assessment of how the facility's strengths align with a loved one's specific needs.

    Features

    Housing

    • 16 resident community capacity 16 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Our House Of Orem I is a board and care home located in the beautiful city of Orem, Utah. Our community provides personalized care and assistance to seniors who require help with their daily activities.

    At Our House Of Orem I, we strive to create a comfortable and inviting environment for our residents. Each room is fully furnished, ensuring that our residents feel at home from the moment they arrive. We also have a dining room where nutritious and delicious meals are served, taking into account any special dietary restrictions.

    In addition to comfortable living spaces, our community boasts a lovely garden and outdoor space where residents can relax and enjoy the fresh air. Housekeeping services are provided to ensure that each resident's living space remains clean and tidy.

    We understand that transitioning into assisted living can be overwhelming, which is why we offer move-in coordination services. Our team will assist in making the move as smooth as possible for both the resident and their family.

    Ensuring the well-being of our residents is of utmost importance to us. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that all medical needs are met, including medication management.

    Transportation arrangements are available for medical appointments, allowing residents to attend their doctor visits without any hassle. Additionally, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby to cater to diverse preferences.

    We believe that staying active and engaged is crucial for overall wellness. Therefore, we offer scheduled daily activities for our residents to participate in based on their interests and capabilities.

    If you or your loved one is seeking a compassionate and supportive assisted living community in Orem, UT that provides personalized care along with various amenities and services designed for comfort and convenience, look no further than Our House Of Orem I.

    Nearby Places of Interest

    Places of Worship

    • Church of Jesus Christ of Latter Day Saints (0.1 miles)
    • Church of Jesus Christ of Latter Day Saints (1.1 miles)
    • The Church Of Jesus İst Of Latter-Day Saints (1.6 miles)
    • The Church of Jesus Christ of Latter-day Saints - 600 N Orem UT (1.6 miles)
    • Centerpoint Church (1.7 miles)
    • Church of Jesus Christ of Latter Day Saints (2.3 miles)
    • Grandview East Stake (3.1 miles)

    Restaurants

    • TRUreligion Pancake & Steakhouse (0.2 miles)
    • The Chocolate (0.3 miles)
    • Chick-Fil-A (0.7 miles)
    • Del Taco (1 miles)
    • Apollo Burgers (1.1 miles)
    • In-N-Out Burger (1.2 miles)
    • Tucanos Brazilian Grill (1.3 miles)

    Pharmacies

    • Target Pharmacy (0.4 miles)
    • Orem Family Pharmacy (1.1 miles)
    • Walmart Pharmacy (1.4 miles)
    • Walgreens (1.5 miles)
    • Utah Valley Pharmacy (1.6 miles)
    • Macey's (1.6 miles)
    • Macey's, Happy Shopping (1.6 miles)

    Parks

    • Community Park (0.9 miles)
    • Riverview Park (1.7 miles)
    • Vineyard Grove Park (2.3 miles)
    • Lakeside Sports Complex (2.3 miles)
    • Provo Rotary Park (2.5 miles)

    Physicians

    • Premier Family Medical (0.9 miles)
    • Utah Valley Pediatrics - Cherry Tree Office (0.9 miles)
    • Utah Valley Pediatrics (0.9 miles)
    • Orem Family Medicine (0.9 miles)
    • Wayne Dr - Young Wayne Young MD (1.2 miles)
    • Neurological Associates (1.6 miles)
    • Choice Recovery (1.6 miles)

    Hospitals

    • Emergency Room (1.9 miles)
    • Provo Canyon School (2.3 miles)
    • Candida Wellness Center (3 miles)
    • Intermountain Health Care (3.2 miles)

    Cafes

    • Starbucks (2.2 miles)

    Frequently Asked Questions

    Where is Our House Of Orem I?

    Nearby Communities

    Related Resources

    • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

      Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.

    • does medicare pay for assisted livingMedicare Coverage for Assisted Living: An In-Depth Exploration

      Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.

    • assisted living vs nursing homeChoosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes

      Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.


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