Our House Of Orem I is an assisted living community in Orem, UT.
Information last verified:
410 South Main Street, Orem, UT 84058
For more information about senior living options: (866) 208-4318
4.2 from 109 reviews
5 stars
81
4 stars
5
3 stars
3
2 stars
3
1 stars
17
Overall Review of Our House Of Orem I
common
Staff care and attentiveness
Residents and families repeatedly describe staff as kind and responsive to needs.
Across the reviews, residents and families describe staff as helpful, caring, and attentive, including nurses, CNAs, and therapists. Several reviewers highlight timely help with comfort and communication, and some name specific staff members who supported their family or made a difference during recovery. Even when other parts of the stay were criticized, many reviews still single out individual caregivers for being compassionate and professional.
differentiator
Rehab therapy supports progress
The rehab therapy program is a frequent reason families feel their loved ones improved.
Many reviews focus on therapy as a driver of recovery, describing physical therapy and occupational therapy as structured and goal-oriented. Several people mention measurable gains, like getting stronger, learning to walk again, or being pushed through exercises with appropriate care. A few reviewers also mention therapy programs and activity schedules as part of staying engaged during recovery.
caveat
Meals are mixed and diet-focused
Dining quality is inconsistent, with both praise and strong complaints in reviews.
Reviews include positive comments about the food being great or better than expected, while others call the food bad or mediocre and complain about what was served. Some families describe staff working around dietary needs by offering alternatives when someone is a picky eater. The community lists meal preparation and service, special dietary restrictions, and diabetes diet, which aligns with how reviews discuss meal fit and handling of dietary concerns.
caveat
Care consistency and hygiene concerns
Some residents report serious lapses that affected comfort, hygiene, and basic care.
Alongside positive experiences, multiple reviews raise concerns about day-to-day care consistency, including delays in answering call lights and problems with bathing or feeding. A small number of reviews describe hygiene failures that were serious enough to affect infection risk and comfort. At the same time, other reviewers describe the facility as clean and safe, so the overall feedback on consistency is uneven.
common
Safety and communication vary
Families mention both strong communication support and gaps around follow-through.
Several reviews praise leadership and staff communication, including help coordinating a discharge plan or getting admitted efficiently after a hospital transition. Others complain about disorganization, delayed responses, or lost discharge papers and unanswered calls. Reviews also include conflicting impressions about responsiveness to emergencies and the presence of basic accommodations, which points to variation in experience from stay to stay.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
16 resident community capacity
Types of Care
Assisted Living
Board and Care Home
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Church of Jesus Christ of Latter Day Saints (0.1 miles)
Church of Jesus Christ of Latter Day Saints (1.1 miles)
The Church Of Jesus İst Of Latter-Day Saints (1.6 miles)
The Church of Jesus Christ of Latter-day Saints - 600 N Orem UT (1.6 miles)
Centerpoint Church (1.7 miles)
Church of Jesus Christ of Latter Day Saints (2.3 miles)
Grandview East Stake (3.1 miles)
Restaurants
TRUreligion Pancake & Steakhouse (0.2 miles)
The Chocolate (0.3 miles)
Chick-Fil-A (0.7 miles)
Del Taco (1 miles)
Apollo Burgers (1.1 miles)
In-N-Out Burger (1.2 miles)
Tucanos Brazilian Grill (1.3 miles)
Pharmacies
Target Pharmacy (0.4 miles)
Orem Family Pharmacy (1.1 miles)
Walmart Pharmacy (1.4 miles)
Walgreens (1.5 miles)
Utah Valley Pharmacy (1.6 miles)
Macey's (1.6 miles)
Macey's, Happy Shopping (1.6 miles)
Parks
Community Park (0.9 miles)
Riverview Park (1.7 miles)
Vineyard Grove Park (2.3 miles)
Lakeside Sports Complex (2.3 miles)
Provo Rotary Park (2.5 miles)
Physicians
Premier Family Medical (0.9 miles)
Utah Valley Pediatrics - Cherry Tree Office (0.9 miles)
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
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16 resident community capacity
Assisted Living
Board and Care Home
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Peaceful, convenient location with close access to healthcare and nearby amenities.
Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Medicare Coverage for Assisted Living: An In-Depth Exploration
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes