394 West 400 North, Orem, UT 84057
For more information about senior living options: (844) 490-3973
The staff are very understanding and helpful. Karen is a loving, caring, and calm administrator who supports residents. The care center is fabulous, with personal chefs, a clean building, and a stimulating environment with activities and monthly outings. Joyce is a fantastic director of nursing who truly cares for the residents. Mesa Vista is described as amazing, with the staff, owners, department heads, nurses, and residents feeling like one big family. The building looks great and has a home-like feeling. Residents are happy and safe, and concerns are dealt with fairly and promptly.
The reviewer states there was abuse and neglect by staff, and complaints were swept under the rug and dismissed as false accusations. Several staff members are described as unprofessional and ignorant, including administrative staff. An incident occurred where a resident was hurt by a staff member and the resident was blamed for the injury. A staff member was said to be feared by most residents. After reporting abuse to the OPD, the reviewer allegedly received a 30-day notice to leave. The administrator allegedly warned staff not to communicate with the reviewer and threatened their jobs for speaking to them. The owner is accused of caring only about herself and profits, providing minimal basic needs, while abuse by staff went unaddressed. The reviewer claims abuse and coercion, including staff taking the resident's property and recording calls of abuse and lies. One reviewer describes the facility as horrible, with staff and managers treating clients like animals, cussing and hitting clients, and administration failing to intervene despite evident abuse.Mesa Vista in Orem, Utah is best suited for adults who need ICF-ID level care and who value a warm, home-like atmosphere with a robust activities calendar, approachable staff, and a sense of family among residents and caregivers. This community tends to appeal to families that can stay actively involved in care planning, monitor daily operations, and advocate for high-quality supervision. If a resident prioritizes social engagement, regular outings, varied programming, and a dining experience described by some as enhanced by personal chefs, Mesa Vista can feel like a welcoming, lively place to live.
On the positive side, several reviewers highlight a caring, responsive staff and leadership. Residents note that certain members of the team - especially a director of nursing described as fantastic and an administrator described as loving and calm - are genuinely invested in the well-being of residents. The building is repeatedly praised for cleanliness and a homey ambiance, with visitors pointing to a strong sense of community. The activity slate - classes, outings, and opportunities for social connection - receives frequent mention as a meaningful part of daily life. For families who want tangible warmth in daily interactions and a facility that facilitates friendships and engagement, these elements matter a great deal.
Yet the most difficult considerations center on reported safety and management concerns. A number of reviews allege abuse and neglect by staff, with accusations ranging from unprofessional behavior to physical mistreatment and property mishandling. Several accounts describe dramatic conflicts with ownership and administrative personnel, including threats to staff or to residents' care plans, and instances of written complaints not being acted upon. Other reviewers question the veracity or impact of these allegations, but the sheer volume and intensity of the complaints create a pattern that cannot be dismissed. The impression left is that while some residents and families are thriving, others encounter conditions that raise serious red flags about oversight, accountability, and the consistency of care.
These conflicting experiences must be weighed against what Mesa Vista does well. The strong social framework - the sense of family among staff, residents, and leadership - can offset a number of ordinary care-giving stressors for many families. Clean facilities, a welcoming atmosphere, and a well-utilized activity calendar contribute to daily life that feels stimulating rather than isolating. When concerns are raised, some reviewers report timely, fair handling of issues and a willingness to address problems. For families with the capacity to stay engaged, push for transparent reporting, and build direct lines of communication with nursing leadership, Mesa Vista can deliver meaningful, enjoyable living experiences despite the underline tensions.
However, the decision to choose Mesa Vista should not overlook the clear signal that alternatives may better fit certain families. When safety, consistent accountability, and unambiguous actions in response to concerns are top priorities, it may be prudent to explore other options - providers cited by reviewers as comparators include DSPD-affiliated facilities and other community options such as Rise, Turn, NES, or Chrysalis. These facilities appear to offer stronger reputational signals for safeguarding residents, clearer complaint processes, and more predictable administrative responses. For families prioritizing transparent governance and uncompromising caregiver conduct, alternatives may yield greater peace of mind.
In closing, Mesa Vista demands a thorough, hands-on evaluation. Prospective families should arrange unscheduled visits, speak directly with the director of nursing and the administrator, and request access to licensing reviews, incident logs, and state or DHHS records. Speak with current residents and their families about daily interactions, responsiveness to concerns, and any patterns of care changes. Verify staffing levels, training regimens, and how abuse or neglect allegations are tracked and resolved. If those assurances align with what matters most - safety, accountability, and consistent care - Mesa Vista offers a compelling blend of warmth and activity that can support a fulfilling life. If not, the search should continue with the expectation of firmer governance and clearer, demonstrable commitment to resident protection.
54 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mesa Vista in Orem, UT is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon for convenient hair and beauty treatments, as well as cable or satellite TV in each resident's room for entertainment. Community-operated transportation is available to help residents easily get around, whether it's for shopping trips or social outings.
For those who enjoy technology and staying connected, there is a computer center and Wi-Fi/high-speed internet throughout the community. Mesa Vista also provides fully furnished accommodations with private bathrooms, ensuring privacy and convenience. Housekeeping services are available to maintain cleanliness and tidiness.
Residents can enjoy meals served restaurant-style in the dining room, with special dietary restrictions taken into consideration. There is also a kitchenette available for those who prefer to prepare their own meals. Additionally, there is an on-site wellness center and fitness room to promote physical health.
The community encourages socialization and engagement through various activities such as gaming rooms, small library, concierge services, planned day trips, resident-run activities, scheduled daily activities, and fitness programs. For spiritual needs, there are seven places of worship nearby.
In terms of care services, Mesa Vista offers 24-hour call system and supervision to ensure the safety of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also available for those who require assistance in taking medications correctly. The community caters to special dietary restrictions and offers diabetes diet options.
Mesa Vista takes pride in its convenient location with nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
Overall, Mesa Vista provides a comfortable living environment with a focus on promoting physical well-being while also offering a variety of activities and care services to support residents' overall health and happiness.
Mesa Vista is located at 394 West 400 North, Orem, UT 84057 in Utah County, Utah
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Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
