Latter Days Assisted Living

Pros

• The move-in process was great and very smooth.
• Rachel was extremely responsive and the staff were extremely helpful.
• The care provided for the father-in-law was excellent; the staff were kind, patient, and communicative.
• The staff delivered kind and attentive service to all residents.
• The mother was very happy there, formed friendships with residents and staff, and received excellent, attentive care.
• The workers were very professional and caring.
• The facility is wonderful, clean, and staffed by incredible people; residents are sweethearts.
• Cam, the director, is amazing and goes above and beyond, creating a warm, homelike atmosphere.
• The staff are compassionate and engaging; there are always activities and residents are social and active.
• Lake Ridge Senior Living is one of the best places; meals are delicious and meet dietary needs, and the nurses and coordinators address residents' needs with care.

Cons

• The facility allegedly owes back rent and refuses to pay, threatening to involve the BBB.
• The reviewer was disappointed with the care for their sister-in-law, noting she disappeared from her room and staff did not know where she had been sent for additional care, and they learned of her death more than a month later.
• A Lakeridge employee offered neither apologies nor condolences and ended the conversation with "Have a good day."
• The family was not promptly informed about the death, learning about it from a mortuary rather than the facility.
• A cousin had to pay for transport from Payson to a Provo mortuary for the deceased.
• The reviewer alleged that $365 was stolen and a staff member damaged their laptop.

Review

Lake Ridge Senior Living is painted in many voices as a warm, welcoming, and people-centered place. Across a wide range of experiences, families consistently highlighted how smoothly move-ins progressed and how responsive the staff were through the process. Several reviewers singled out specific individuals, noting that when questions came up or issues arose, the team - especially the point people involved in admissions and daily care - acted quickly and with care. The overall tone from these comments is one of appreciation for a staff that makes residents and their families feel attended to from day one.

Many families spoke with gratitude about the care their loved ones received, often focusing on the last chapters of life. One reviewer shared that their father-in-law spent three months at Lake Ridge and that the staff were kind, patient, and communicative with the family. They appreciated the consistency of care during difficult times and felt supported as their loved one neared the end of life. Another reviewer recalled a mother who lived there for about a year, became friendly with other residents and staff, and received comprehensive care that addressed both physical and emotional needs. In each case, families emphasized being kept informed of changes and having questions answered promptly, underscoring the facility's emphasis on open, ongoing communication at sensitive moments.

Across the board, the staff were described as kind, attentive, and genuinely caring. One reviewer used phrases like "kind and attentive service by all the staff," while another called the team "super professional and caring." The sense conveyed in these comments is that the environment is a supportive, people-first culture where caregivers take the time to connect with residents and their families. The community was repeatedly praised for its palpable warmth, the way the team supports social engagement, and the feeling that residents are treated with consideration and respect in all interactions.

Despite the overwhelmingly positive feedback, a few reviewers raised serious concerns that remind prospective residents and families to consider multiple perspectives. One reviewer recounted a troubling experience around the care of a sister-in-law, describing delays in locating her and learning of her death long after it occurred, with the family not being contacted promptly by the facility. The reviewer's account also touched on communication practices and bereavement contact, expressing disappointment in how the situation was handled and underscoring the importance of timely, compassionate family communication. Another reviewer mentioned financial and administrative concerns, alleging back rent issues and suggesting involvement with consumer protection channels. There were also claims of property damage or theft related to staff and questions about how records and notifications were managed after a resident's death. These voices highlight areas where families want to see stronger processes and clearer, more proactive communication.

Several accounts emphasized the facility's strengths in creating a homelike, engaging environment. Reviewers described Lake Ridge as one of the best places they have experienced, noting attentive nurses, coordinators who understand individual needs, and meals designed to meet dietary requirements without sacrificing flavor. The emphasis on personalized care - especially for conditions like diabetes - and the overall sense of residents being listened to and supported in managing illnesses and pain came up repeatedly. The social and cognitive activities, the welcoming atmosphere, and even the design of common spaces like a library and a cozy fireplace contributed to a perception of Lake Ridge as more than just a place to stay: a community where residents can thrive.

From staff members themselves to local partners who refer clients, a consistent thread is pride in the Lake Ridge environment. Several mentions highlighted strong leadership and approachable administration, with praise for directors and program coordinators who make themselves available. The sentiment is that the administration strives to maintain a close-knit, inclusive community in which residents are treated with dignity and family members feel connected to ongoing care plans. One reviewer, speaking as a staff member, described feeling welcomed from the first day and observed how residents respond to a warm and active social culture, with staff and residents engaging together in a variety of activities and games.

Tour experiences and ongoing satisfaction further illustrate the strong, positive reputation. Multiple reviewers described taking tours and leaving impressed by the facilities, staff demeanor, and the overall ambiance. The sense that Lake Ridge is a place where staff go above and beyond to support residents and their families - sometimes remarking on specific individuals like a director who is described as amazing - reaffirms the perception of a proactive, compassionate team that strives to balance professional care with a homely, welcoming feel. The combined stories convey a community that is deeply committed to residents' well-being, with clear strengths in daily operations, personal attention, and a culture of empathy.

In sum, Lake Ridge Senior Living emerges from these reviews as a place that many families trust for compassionate, attentive care and a supportive, home-like atmosphere. The vast majority of experiences highlight responsive staff, clear communication, and thoughtful balance between medical needs and emotional support for both residents and their families. A smaller subset of reviews calls for attention to how sensitive transitions and end-of-life events are communicated, as well as to administrative and financial processes and the handling of personal property. Taken together, the narratives portray a community that is deeply valued by those who have lived there, with a strong foundation of care, connection, and community that many families find reassuring as they navigate aging, caregiving, and major life moments.

This part of Orem, Utah, offers a convenient and vibrant community for senior living. With a variety of dining options such as Subway, TRUreligion Pancake & Steakhouse, and Chick-fil-A within close proximity, residents can enjoy a range of culinary experiences. The area also boasts several pharmacies including Walmart Pharmacy and Target Pharmacy for easy access to medications. For leisure activities, there are parks like Community Park and Lakeside Sports Complex nearby for outdoor recreation. Additionally, there are several places of worship including the Church of Jesus Christ of Latter-day Saints for spiritual fulfillment. Furthermore, medical care is easily accessible with premier healthcare facilities like Premier Family Medical and Utah Valley Pediatrics in the vicinity. Overall, this part of Orem provides a mix of amenities and services to support a comfortable senior living experience.

Restaurants

• Subway (0.7 miles)
• TRUreligion Pancake & Steakhouse (1.5 miles)
• The Chocolate (1.5 miles)
• Chick-Fil-A (1.6 miles)
• Apollo Burgers (1.8 miles)
• Del Taco (1.9 miles)
• Culver's (1.9 miles)

Parks

• Community Park (0.8 miles)
• Vineyard Grove Park (1.1 miles)
• Lakeside Sports Complex (1.1 miles)
• Provo Rotary Park (2.7 miles)
• Riverview Park (3 miles)
• Utah Lake State Park (3.3 miles)

Pharmacies

• Walmart Pharmacy (1 miles)
• Target Pharmacy (1.3 miles)
• Orem Family Pharmacy (1.8 miles)
• Walgreens (2.1 miles)
• Salmons Pharmacy (2.1 miles)
• doTERRA (2.1 miles)
• Macey's (2.2 miles)

Cafes

• Starbucks (1.2 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1.2 miles)
• Centerpoint Church (1.2 miles)
• Church of Jesus Christ of Latter Day Saints (2.2 miles)
• Church of Jesus Christ of Latter Day Saints (2.4 miles)
• The Church of Jesus Christ of Latter-day Saints - 600 N Orem UT (2.8 miles)
• The Church Of Jesus İst Of Latter-Day Saints (2.9 miles)
• Grandview East Stake (3.4 miles)

Physicians

• Premier Family Medical (1.3 miles)
• Utah Valley Pediatrics - Cherry Tree Office (1.3 miles)
• Utah Valley Pediatrics (1.3 miles)
• Orem Family Medicine (1.3 miles)
• Wayne Dr - Young Wayne Young MD (1.5 miles)
• Men's Fertility and Peyronie's Clinic (1.9 miles)
• Orem WorkMed (1.9 miles)

Hospitals

• Emergency Room (2 miles)
• Provo Canyon School (3.5 miles)
• Intermountain Health Care (3.7 miles)