Parkview Hospital
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901 South Sweetwater, Wheeler, TX 79096
For more information about senior living options: (844) 490-3973
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Parkview Hospital staff were attentive, helped patients navigate in and out of beds and wheelchairs, and were exceptionally kind. X-rays were taken and read promptly, with care and concern shown at every step. The hospital administration appears to empower employees to provide excellent care with compassion and bedside manner. The hospital is a great place for rehabilitation, with families very happy with the care their loved ones received. The hospital and professional staff deliver top-quality care and are highly recommendable. Emergency department and clinic staff are highly educated, professional, and genuinely supportive, with clinicians who listen to patients.
The doctor wouldn't even come in to see her. The nurse was very argumentative with her, stating that "we don't do that here." No return call after the complaint was filed. The hospital is so bad the staff are not friendly; they hardly smiled, all in all a very bad experience. Mail sent to the hospital's address was returned as "RETURN TO SENDER - NO MAIL RECEPTABLE - UNABLE TO FORWARD."Traveling in a motor home to Shamrock, I unexpectedly found myself facing an emergency that led to an ER visit and X-rays. What stood out from the moment I arrived was how the Parkview Hospital team treated me with attentive care and steady guidance. Trudy, Payton, Sandy, Laura, Dr. Idressi, and another nurse - whose name I didn't catch - were exceptionally kind and patient. They helped me navigate getting in and out of the bed and wheelchair, and every step of the process reflected a sincere concern for my comfort and safety. The staff took the X-rays and read them promptly, and it felt clear that the administration had empowered employees to provide excellent care without sacrificing compassion or bedside manner. While I hope I never need Parkview's care again, I'm grateful for the positive experience and the sense that I was in good hands during a stressful moment.
The care extended beyond the ER for some patients in our group, too. I heard from others who described Parkview as a great place to take a loved one for rehabilitation, noting that their family was very happy with the dad's care and the progress he made. There was a sense of reassurance and relief from families who watched their loved ones receive attention, appropriate treatment, and ongoing support as part of a rehab plan. It was clear that for many, the hospital represented not just a building with medical equipment, but a place where skilled professionals could help restore function and dignity through thoughtful, thorough care.
There was also a strong voice of gratitude for the professionalism and quality of care across the board. One reviewer called it "top quality care," expressing deep gratitude and a clear willingness to recommend the facility. They highlighted a listening approach from the doctors and the overall experience as a positive example of how hospital staff can blend expertise with genuine concern for the patient's well-being. In particular, a member of the team named Kim, a physical assistant, was singled out for making a meaningful difference - described as someone who helped the patient "keep going" with a combination of education, professionalism, and authenticity. For this individual, the care extended beyond the ER to the clinic, where a doctor's attentiveness and a team's competence created a sense of reliable, ongoing support.
Not all feedback was uniformly glowing, of course. Another review described a troubling encounter when they took their handicapped daughter to get a catheter. The doctor wouldn't come in to see her, and the nurse was argumentative, telling them, "we don't do that here." They reported filing a complaint and not receiving a return call. That account underscores that, in any large health system, there can be critical moments when a patient or family feels brushed off or dismissed, and it serves as a reminder that compassionate, patient-centered communication remains essential even when medical procedures are straightforward.
There were additional observations about the hospital's reach and atmosphere that added nuance to the overall impression. Some reviewers spoke of Parkview as a welcoming place for families of all ages, emphasizing warmth and care that extended from the oldest to the youngest. Yet there was also a remark about administrative quirks - specifically, issues with mail addressed to the hospital. A couple of experiences with mail being returned with odd labels prompted the note that this might be more about the postal handling than the hospital itself. Taken together, these comments suggest a hospital that is consistently focused on patient care but whose administrative processes, like any large institution, can have occasional missteps.
In another strongly positive voice, a reviewer described Parkview as "absolutely 100% the best care" for someone with cancer who had to visit the emergency department twice. They praised the prompt attention to their situation, the quality of care, and the support they found at the Parkview Clinic as well. They highlighted a physician who listened carefully and a staff that appeared highly educated, professional, and genuine. This narrative reinforces the impression that, when the hospital is at its best, it delivers a combination of clinical excellence and empathetic, human-centered service that patients value deeply, especially in stressful health events.
Yet the spectrum of feedback also included a harsher critique: "The hospital is so bad the staff are not friendly, they hardly smiled," a reminder that even hospitals with a strong record of care can leave some patients feeling dissatisfied with interpersonal interactions. That sentiment stands in contrast to the many affirmations of kindness and attentiveness and serves as a reminder that patient experience is shaped by the day-to-day way staff communicate and connect with those they are treating. On the other end of the continuum, there were brief but uplifting affirmations: "Wonderful people! Very caring." Such comments highlight the reality that Parkview can be, for many, a very positive, reassuring place to receive care.
Taken together, these reviews present a landscape of Parkview Hospital that is richly mixed but largely hopeful. The most consistent themes are the dedication of frontline staff to compassionate care, the efficiency and attentiveness of ER services, and the value families place on rehabilitation programs that promote recovery and well-being. There are clearly standout experiences - moments when individuals felt genuinely listened to, when nurses and doctors went the extra mile, and when a physical assistant provided essential encouragement and expertise. At the same time, there are real concerns about specific interactions that could have been handled better, and about administrative gaps that can, unfortunately, tarnish an otherwise strong clinical impression.
In the end, the stories celebrate a hospital that, for many patients and families, embodies professional excellence and heartfelt care. The calls for improvement - whether in doctor follow-through, nurse-to-patient communication, or even simple administrative processes - are not unusual for any large medical center. They remind us that the goal is not just to treat illness, but to sustain trust through clear, compassionate, and responsive care across all settings - from the ER to rehabilitation clinics to outpatient follow-up. Parkview Hospital appears to be a place where that goal is pursued with passion by many of its staff, even as there are occasions where patients feel their concerns deserve more attention.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Parkview Hospital in Wheeler, TX is an assisted living community that offers a variety of care options including board and care home as well as respite care. Our goal is to provide a comfortable and supportive environment for our residents.
Our community offers various amenities to enhance the quality of life for our residents. We have a dining room where delicious meals are served, fully furnished rooms to ensure convenience for our residents, and beautiful gardens and outdoor spaces where they can relax and enjoy nature. Additionally, housekeeping services are provided to maintain cleanliness.
We understand the challenges of moving into a new place, which is why we offer move-in coordination services to make the transition easier for our residents. To keep them connected with their loved ones and the outside world, we provide telephone services as well as Wi-Fi/high-speed internet access.
In terms of care services, we assist our residents with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure comprehensive care for our residents. For those with specific dietary needs such as diabetes or special restrictions, our staff prepares meals accordingly. Medication management is also provided to ensure proper administration.
Transportation is an important aspect of our community. We arrange transportation for medical purposes as well as doctors’ appointments so that our residents can easily attend their healthcare appointments.
To promote social engagement and enjoyment, we offer scheduled daily activities for our residents to participate in. These activities cater to their interests and provide opportunities for socialization within the community.
In terms of location convenience, there are several amenities nearby including parks, pharmacies, restaurants, places of worship, and hospitals. This ensures easy access to various services and facilities for the benefit of our residents.
At Parkview Hospital in Wheeler, TX, we strive to provide excellent care while ensuring comfort and convenience for all our residents.
Parkview Hospital is located at 901 South Sweetwater, Wheeler, TX 79096 in Wheeler County, Texas
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The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
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Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
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