The Broadmoor At Creekside Park
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5665 Creekside Forest Drive, The Woodlands, TX 77389
For more information about senior living options: (844) 490-3973
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The facility is very nice and has wonderful staff. Pauline's kindness and willingness to help made a meaningful difference for the well-being of a loved one. Her presence and assistance brought comfort and strength in difficult moments. The staff has a pleasant personality, and the residents are friendly and helpful at all times. Broadmoor Nursing Facility is highly recommended by residents and families. The center feels like home from the moment one walks in. The therapists are great and support functional goals to regain independence. From day staff to night staff, everyone is amazing. The meals are tasty and dietary restrictions are accommodated. The facility is beautiful and clean, and the staff is friendly and helpful. The housekeeping staff is great; Mario leads by example and is polite and helpful. Nurses on long-term night shifts are outstanding. The second-floor staff provide first-class service. The Broadmoor team has a remarkable care team and a beautiful setting. The staff go above and beyond to make lives happy.
DON'T CHOOSE THIS PLACE! My father in law was here and it was a horrible experience for him and us. The first morning, we found him with his breakfast tray and he hadn't been raised up, so he was choking on his food and he had spilled his coffee on himself and his tray. He was left in soiled and soaked diapers for long periods of time. Another day my husband said he was there for 6 hours and no one came to change him, after being advised this needed to be done every 3 hours. My father was left in soiled diapers for long periods, and over his entire stay, he only received one shower - despite the policy of two showers per week. The physical therapy team was somewhat more attentive, but even they left him slumped over in his wheelchair afterward, without any assistance until my mother returned. Broadmore at Creekside Park is not the Plaza on Central Park. Some of the equipment is outdated and the nurse's assistants need some extra training on customer care. Too many patients yelling for help day and night.The collection of reviews paints a picture of a Broadmoor facility that can be a lifeline for families and loved ones, but also a place where care experiences vary dramatically. On one hand, many families sing praises for the warmth and dedication of particular staff members, the cleanliness and beauty of the environment, and the sense of being treated like family. On the other hand, other accounts describe serious lapses in care, long periods without assistance, and experiences that left families feeling overwhelmed and frightened. Taken together, the reviews reveal a complex portrait of a facility where exceptional, person-centered care can exist alongside troubling gaps that demand attention.
Several reviewers highlighted the compassion and personal impact of individual staff members. Pauline, in particular, is remembered for her kindness and steady support during difficult times, with one writer noting that Pauline's presence "brought a sense of comfort and strength" and that they were incredibly grateful to have her looking after their loved one. The praise continues with Aya Kone, a Medication Aide described as a bright and reliable presence who "always has a smile" and who is part of a team that residents acknowledge as genuinely caring. Night-time charge nurses Henry and Ashley are praised for working together to reassure families that they won't be left waiting, while Mario Culanag, the Housekeeping Supervisor, earns thanks for personal attention and a consistently warm demeanor. The facility also appears to have a broader culture of appreciation for staff, with lists of nurses, CNAs, and med nurses named for going above and beyond, and comments about a "very caring" environment from many residents and families.
Cleanliness, atmosphere, and the quality of routine services also come up in the positive notes. Several reviewers describe a beautiful, clean facility with a welcoming, home-like atmosphere. Food is described as excellent in some reviews, with references to enjoyable lunches and dinners and accommodations made when dietary restrictions were in play. The Therapeautic team - PTs and other caregivers - receives praise for helping residents regain independence and for their ongoing support of functional goals. A number of comments reflect a sense that the facility can feel like a second home, with residents and families expressing gratitude for the staff's efforts and for feeling cared for on a day-to-day basis.
Yet, the same set of reviews includes stark and painful cautions about care lapses. One family wrote in a forceful, multi-paragraph account that "DO NOT CHOOSE THIS PLACE!" and described a sequence of frightening incidents: a patient who began choking on food because he hadn't been raised up at breakfast, coffee spilled on him, and an overall pattern of inadequacy in basic care. The account goes on to describe long periods in soiled and soaked diapers, delays in required hygiene like showers, and a recurrent sense that nothing got done unless a family member was present. They used phrases like "no proactive care," "the lack of care here is very disheartening," and "you better be there all the time." Other families reported similar concerns: patients left waiting for hours, inconsistent showers, and a general impression of understaffing that prevented timely assistance and attentive care.
Other reviewers emphasized the emotional toll of inadequate care. Some described too much chaos and too many residents calling for help day and night, with the sense that staff were overwhelmed and unable to respond promptly. In one judgmental but candid note, a family declared that the facility's equipment seemed outdated and that some nurse's aides needed additional training in customer care. These accounts underscore a real tension between the facility's capable, compassionate staff and systemic pressures - like staffing levels and workflow - that can undermine even well-intentioned efforts.
There are also notes of change and ongoing improvement. A reviewer who had previously faced a negative experience appreciated the introduction of a new executive director, Angela McArthur, and pointed to the broader Broadmoor team as being exceptional in their efforts to involve families, communicate effectively, and provide dignified care. Others expressed a growing sense of confidence in the care team as new staff and leadership shifts occurred, with specific names repeatedly appearing in praise for the quality of care, the responsiveness of the medical and therapy teams, and the hospital-like standard of attention to patient needs. When these changes align with attentive, consistent caregiving, reviewers describe a place that feels trustworthy and respectful.
In sum, the reviews reveal a facility capable of remarkable warmth, gratitude, and high-quality care, bolstered by dedicated individuals whose kindness and professionalism leave lasting positive impressions. At the same time, the experiences shared by other families highlight serious concerns about neglect, understaffing, and inconsistent care that can have meaningful consequences for patients and their loved ones. The recurring theme is clear: Broadmoor has the potential to be a wonderful, supportive environment where residents thrive and families feel heard, but achieving that consistently across all shifts and days requires ongoing attention to staffing, proactive care, and accountability. The stories honor the staff's humanity and professionalism while reminding readers that the gap between good days and bad days can hinge on whether enough hands, time, and communication are available to meet residents' needs.
112 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
George Bush Intercontinental (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Broadmoor At Creekside Park in The Woodlands, TX is a skilled nursing facility that offers top-notch care and a wide range of amenities to its residents. With air-conditioning, private bathrooms, and fully furnished accommodations, residents can enjoy a comfortable and convenient living experience.
The community provides various services to cater to the needs of its residents. These include 24-hour supervision and call system for round-the-clock assistance, as well as assistance with daily activities such as bathing, dressing, and transfers. The staff also ensures proper medication management and diabetes care, with special dietary restrictions taken into consideration for meal preparation.
Residents at The Broadmoor At Creekside Park have plenty of opportunities for social engagement and recreational activities. They can participate in community-sponsored events and resident-run activities, or take advantage of the fitness room and wellness center for physical well-being. Scheduled daily activities and planned day trips provide further avenues for entertainment.
In addition to the on-site amenities, the community boasts an ideal location with various establishments nearby. There are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, transportation options nearby for easy accessibility.
At The Broadmoor At Creekside Park in The Woodlands, TX, residents can enjoy exceptional care in a vibrant community where their health and happiness are prioritized.
This area of The Woodlands, Texas offers a variety of amenities and services that cater to seniors looking for a convenient and comfortable lifestyle. With numerous parks nearby such as Tupelo Park and Northshore Park, residents can enjoy outdoor activities and peaceful surroundings. There are also plenty of dining options including Brooklyn Cafe and The Republic Grille, providing a range of culinary choices. In terms of healthcare, there are several pharmacies and physicians in close proximity, ensuring easy access to medical services. Places of worship such as The Woodlands United Methodist Church offer spiritual support, while transportation options like Hertz Rent A Car make it easy to get around. Additionally, the presence of Memorial Hermann Healthcare System ensures quality medical care is readily available. Overall, this part of The Woodlands provides a well-rounded community for seniors seeking a vibrant and connected living environment.
The Broadmoor At Creekside Park is located at 5665 Creekside Forest Drive, The Woodlands, TX 77389 in Montgomery County, Texas
The Broadmoor At Creekside Park on seniors.fyi includes 8 photos including images showing landscaping, lobby, interior, decor, hallway, architecture, garden, pathway, and more.
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