New Haven Assisted Living Of Spring

New Haven Assisted Living Of Spring is an assisted living community in Spring, TX.

Information last verified:

21331 Faivel Road, Spring, TX 77388

For more information about senior living options: (866) 208-4318

4.1 from 22 reviews
5 stars
16
4 stars
0
3 stars
2
2 stars
1
1 stars
3

Overall Review of New Haven Assisted Living Of Spring

common 8 reviews mention this

Staff communication feels consistent

Residents and families describe responsive, easy-to-reach staff communication.

Many reviewers say staff communicate well, answer questions, and keep families in the loop, including during care transitions. Several also describe leadership and caregivers as readily available and quick to address concerns. A smaller number of reviews directly criticize communication, describing trouble getting phone support and lack of follow-up after incidents.

common 5 reviews mention this

Caregivers keep the place clean

Reviewers frequently mention an exceptionally clean, well-kept environment.

Multiple residents and families highlight cleanliness and say the facility is well maintained and looks spotless when they visit. One reviewer also mentions an immaculate setting and a clean feel during COVID-related restrictions. In contrast, a critical review alleges sanitation problems in communal areas, tying that concern to health outcomes.

common 4 reviews mention this

Meals and activities stand out

Dining and scheduled activities are recurring positives in reviews.

Several reviewers praise meals as home-cooked or chef-prepared, and mention residents enjoying the food. Reviewers also describe social life and community activities, including scheduled daily activities. While dining is a frequent point of praise, one negative review raises broader concerns about staffing and care execution rather than the meal offering itself.

caveat 4 reviews mention this

Memory care safety and staffing concerns

Some memory care reviews raise serious concerns about safety, staffing, and follow-through.

Critical reviews describe incidents they say were not handled safely, including allegations of dangerous behavior among memory care residents and a lack of timely communication afterward. Other negative feedback points to staffing shortages, frequent turnover, and disorganization around care processes like medications. Taken together, these reviews emphasize that families felt reliability and safety controls were inconsistent in memory care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 16 resident community capacity 16 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • George Bush Intercontinental (10 miles away) George Bush Intercontinental (10 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • Walgreens (1.7 miles)
  • Walgreens (1.8 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (3 miles)

Restaurants

  • Chick-Fil-A (1.9 miles)
  • Star Cinema Grill (2.7 miles)
  • Walk-On's Sports Bistreaux - Spring Restaurant (2.9 miles)
  • Gringo's Mexican Kitchen (3.3 miles)
  • Chick-Fil-A (4 miles)
  • McDonald's (4.4 miles)
  • Chick-Fil-A (4.4 miles)

Physicians

  • Sterling Ridge Orthopaedics & Sports Medicine (2.1 miles)
  • Spring Dermatology (2.5 miles)
  • Allergy, Asthma and Immunology Care Center (4.3 miles)
  • Advanced Cardiovascular Care Center (4.4 miles)
  • Woodlands Sports Medicine Centre PA (5.8 miles)
  • Texas Children's Pediatrics Rayford (6 miles)
  • Memorial Hermann Medical Group Benders Landing (6.6 miles)

Parks

  • Oakwood Glen Park and Jogging Track (3.9 miles)
  • Ponderosa Park (4 miles)
  • MapleWood Park (4.6 miles)
  • Tupelo Park, Creekside Village (6 miles)
  • Waterway Square (6.1 miles)
  • Mercer Arboretum and Botanic Gardens (6.2 miles)
  • Northshore Park (6.6 miles)

Cafes

  • Third Gen Coffee (3.9 miles)
  • Starbucks (4 miles)
  • Starbucks (4.4 miles)
  • Starbucks (5.4 miles)
  • Starbucks (6 miles)
  • Starbucks (6.7 miles)
  • Black Walnut Cafe Wood (7.3 miles)

Hospitals

  • Houston Northwest Medical Center (4.2 miles)
  • Memorial Hermann Healthcare System (7.2 miles)

Transportation

  • Union Pacific Railroad Co. (4.9 miles)
  • Hertz Rent A Car (5.1 miles)

Theaters

  • Tinseltown (6.2 miles)
  • Cinepolis Woodlands (6.7 miles)

Places of Worship

  • The Woodlands United Methodist Church (6.6 miles)
  • John Wesley United Methodist Church (6.6 miles)

Frequently Asked Questions

Where is New Haven Assisted Living Of Spring?

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