Anew Lite LLC in Spring, TX

Pros

• The apartments are spacious and surrounded by nature.
• The staff explain contracts in detail and are very friendly.
• The maintenance service is fast and attentive.
• Catherine provides excellent, friendly service.
• Daniella is very helpful and makes residents feel welcomed.
• Yuliana is courteous, knowledgeable, and helpful.
• The complex is clean, safe, and very quiet.
• The grounds are well-maintained and the green areas are tidy.
• The office staff are welcoming and professional.
• Serena Woods is a peaceful place with nice views.
• The gym and pool areas are clean and enjoyable.
• The management team is caring and professional.

Cons

• The complex is infested with roaches and rats.
• Water is turned off frequently, sometimes with little notice.
• Maintenance requests are ignored or addressed weeks later.
• The front office staff are rude and unprofessional, with discriminatory behavior reported.
• Security is inadequate and cars are broken into despite camera presence.
• The gym has been closed for years and there is little security patrol.
• Pests and mold are ongoing problems that management fails to fix.
• Residents describe management as unhelpful, unresponsive, and sometimes abusive.
• The overall experience is not worth moving here and tenants regret signing leases.

Review

This Spring, TX community operated by Anew Lite LLC is best suited for renters who want a quiet, nature-forward setting with generously sized apartments and a reliably helpful on-site team. The landscape and grounds are repeatedly described as well-maintained, peaceful, and conducive to daily living without clutter. For long-term residents who value straightforward contract discussions, clear move-in guidance, and a responsive maintenance culture, this property can deliver a comfortable, low-stress home base. The experience most often highlighted centers on calm surroundings, spacious layouts, and a front-office staff that residents feel is approachable and competent when problems arise.

Those weighing alternatives should consider whether pest control reliability, consistent water service, and steady safety measures are non-negotiable. A substantial thread in the reviews centers on infestations - roaches, rats, and mold - paired with periodic water shutoffs and sewage concerns that disrupt routines. Security stories range from routine to alarming, including break-ins and drive-by thefts, with some residents questioning the effectiveness of cameras and on-site patrols. For households with young children, elderly residents, or anyone who places a premium on unfailing utilities and robust security, these recurring pain points warrant a careful comparison with other options in the Spring area.

The strongest positives - quiet atmosphere, generous apartment sizes, and a maintenance culture that can be very responsive - do offset a portion of the downsides when the on-site team remains engaged. Residents consistently praise the maintenance crew for timely fixes and the office staff for practical, patient help during the move-in and afterward. In particular, several team members are singled out for good service and reliable communication, which can meaningfully elevate daily life and reduce frustration even amid recurring challenges. When the staff delivers reliable attention, the overall living experience becomes more predictable and tolerable, tempering the impact of other deficiencies.

However, the main drawbacks carry considerable weight. Recurrent pest problems and intermittent water service are not minor annoyances but persistent disruptors that many residents say color their overall satisfaction. Parking logistics and occasional tow practices add further friction to day-to-day life, while reports of inconsistent or confrontational management behavior - though not universal - create uneven experiences. The combination of horticultural tranquility and personal comfort against a backdrop of pest, utility, and security concerns produces a polarized reputation: some residents thrive, others feel their quality of life is compromised. This split underlines the importance of firsthand verification before committing.

For families and individuals evaluating this community, a disciplined due diligence plan is essential. Request a formal, written pest-control schedule and the most recent treatment history, and confirm how quickly service responses occur after reporting an issue. Seek explicit confirmation of water reliability and a real, documented process for outages or interruptions. Inspect current units for mold, leaks, and any signs of lingering moisture. Check parking arrangements, gate accessibility, and documented security measures, and speak with several current residents about their experiences at different times of day. If possible, negotiate temporary concessions or rent credits tied to verifiable improvements, and insist on a clear maintenance and dispute-resolution timeline in writing.

Ultimately, the Serena Woods/Anew Lite community in Spring offers real appeal for those who prize quiet, greenery, and a responsive office team when the basics behave. The positives - space, calm, and capable staff - can justify selection if pest control is consistently maintained, utilities stay reliable, and security concerns are addressed satisfactorily. Yet the frequent pest issues, water interruptions, and mixed management experiences cannot be dismissed. For risk-averse households, or those with sensitive health or safety needs, it is prudent to compare other local options with stronger pest control records, steadier utilities, and more uniform resident experiences before making a final decision.

Parks

• Mercer Arboretum and Botanic Gardens (0.3 miles)
• Ponderosa Park (4.7 miles)
• Terminal D Pet Relief Area (4.7 miles)
• MapleWood Park (8 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (0.6 miles)
• CVS Pharmacy (2.1 miles)
• Kroger Pharmacy (2.3 miles)
• Walgreens (3 miles)
• Walgreens (4.2 miles)
• Walgreens (4.3 miles)

Transportation

• Union Pacific Railroad Co. (1.3 miles)
• Runway 15L/33R (3.9 miles)
• CLEAR Terminal A (4.2 miles)
• Terminal A (4.2 miles)
• American Airlines Admirals Club (4.3 miles)
• Terminal B Parking Shuttle (4.3 miles)
• Terminal B (4.3 miles)

Restaurants

• Gringo's Mexican Kitchen (2.7 miles)
• Chick-Fil-A (3.3 miles)
• Dukes (3.9 miles)
• Cadillac Mexican Kitchen & Tequila Bar (4.3 miles)
• Wendy's (4.3 miles)
• Bam Bam (4.4 miles)
• Whataburger (4.4 miles)

Hospitals

• Houston Northwest Medical Center (3.7 miles)
• Texas Children S Hospital (8.5 miles)

Cafes

• Starbucks (3.8 miles)
• Olio (4.4 miles)
• Starbucks (5.1 miles)
• Starbucks (7.4 miles)
• Third Gen Coffee (7.4 miles)

Physicians

• Texas Children's Pediatrics Rayford (4.9 miles)
• Memorial Hermann Medical Group Benders Landing (5.5 miles)
• Texas Orthopedic & Physical Medicine (7 miles)
• Advanced Cardiovascular Care Center (7.2 miles)
• Allergy, Asthma and Immunology Care Center (7.2 miles)
• Vital Heart & Vein (7.2 miles)
• Orthopaedic Associates (7.6 miles)